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jobs
Strong background in supplier relations, negotiations and customer service
Slavka Gindeva
,
Welwyn Garden City, United Kingdom
Experience
Other titles
Skills
I'm offering
I am an experienced professional with strong background in supplier relations, negotiations and administrative support. I am confident at presenting and interacting at all levels. My dedication to high levels of customer service, ability to support international clients and work independently have lead me to achieve and exceed targets. My networking skills have provided my teams with vital client leads, and my ability to develop client relationships has resulted in increase in business renewals for my current and previous organisations. For the past seven years in the travel industry I played an important role in achieving exponential growth for my companies but unfortunately the pandemic brought this to an end.
Currently seeking a new challenge which will utilise my skills, knowledge and friendly, professional manner.
Currently seeking a new challenge which will utilise my skills, knowledge and friendly, professional manner.
Markets
United Kingdom
Industries
Language
English
Fluently
Russian
Good
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2019 - 2020
job
Programme Manager
Reed & Mackay.
• Delivery and optimisation of profitable Hotel Programmes for our clients.
• Providing of consultative advice and information to internal and external stakeholders on the benefits for clients when utilising Consultancy Services.
• Proactive identification of Consultancy clients in close collaboration with Sales and Account Management.
• Client meetings to identify requirements and agree on programme's brief, present and sign off programme's plan including pricing.
• Working with suppliers, negotiate and contract industry leading pricing and value add services to exceed client requirements and deliver ROI.
• Build solid, long standing relationships with key suppliers, plugged in at necessary levels.
• Maintained excellent standards of service through impeccable attention to detail and excellent communication.
• Received consistently positive feedback from clients, continually working with energy and enthusiasm.
• Providing of consultative advice and information to internal and external stakeholders on the benefits for clients when utilising Consultancy Services.
• Proactive identification of Consultancy clients in close collaboration with Sales and Account Management.
• Client meetings to identify requirements and agree on programme's brief, present and sign off programme's plan including pricing.
• Working with suppliers, negotiate and contract industry leading pricing and value add services to exceed client requirements and deliver ROI.
• Build solid, long standing relationships with key suppliers, plugged in at necessary levels.
• Maintained excellent standards of service through impeccable attention to detail and excellent communication.
• Received consistently positive feedback from clients, continually working with energy and enthusiasm.
Account management, ROI, Optimization, Management, Sales, Service, SOLID, Detail, Energy, Energy, Manager
2017 - 2019
job
Supplier Partnership Executive
WIN Global Travel Network.
• Supplier account management - managed existing accounts and add new ones to the portfolio making sure targets are met. I exceeded all my quarterly targets.
• Managed RFP process for the Corporate Hotel Programme and the Lifestyle Collection - setting up the programmes on Lanyon and Sabre RFP tools, accepting the bids, processing, invoicing, and reporting.
• Online Hotel Directory management - uploading files, content management, proofing, reporting.
• GDS Rate auditing for hotels in the WIN Hotel Programmes.
• Data reporting and analysis - responsible for data management and analysis for the production of members and hotel partners - via Tableau and Excel.
• Managed RFP process for the Corporate Hotel Programme and the Lifestyle Collection - setting up the programmes on Lanyon and Sabre RFP tools, accepting the bids, processing, invoicing, and reporting.
• Online Hotel Directory management - uploading files, content management, proofing, reporting.
• GDS Rate auditing for hotels in the WIN Hotel Programmes.
• Data reporting and analysis - responsible for data management and analysis for the production of members and hotel partners - via Tableau and Excel.
Excel, Account management, Content Management, Data management, Tableau, Management, RFP, Content, Online, Production, Processing, UP
2014 - 2015
job
PA/Contracts Coordinator
Miki Travel.
• Provided executive level administrative support to 2 Contract Managers and other members of Contracts and Purchasing team.
• Extensive Diary Management
• Made travel arrangements and appointments with hoteliers for the hotel contractors.
• Arranged appropriate visas, agendas, necessary contacts and country information.
• Investigated issues and problems and drafted responses to urgent requests.
• Entered large volume of data such as contract rates, conditions, and allotment onto the in-house database.
• Ensured all contracts and documents are up to date, investigate any contract discrepancy as well as carried out general administrative duties.
• Extensive Diary Management
• Made travel arrangements and appointments with hoteliers for the hotel contractors.
• Arranged appropriate visas, agendas, necessary contacts and country information.
• Investigated issues and problems and drafted responses to urgent requests.
• Entered large volume of data such as contract rates, conditions, and allotment onto the in-house database.
• Ensured all contracts and documents are up to date, investigate any contract discrepancy as well as carried out general administrative duties.
Contracts, Database, Management, Support, Coordinator, ON, Contracts, UP
2009 - 2014
job
Executive Assistant
Bo Gind Ltd.
• Provided executive level administrative support to the Director.
• First point of contact for customers and subcontractors.
• Sourcing and vetting subcontractors for every project.
• Budgeting and scheduling, process weekly payroll, financial supervision.
• Preparing monthly expenses reports.
• Organised the details of travel arrangements and itineraries.
• Prepare and maintain weekly attendance records for subcontractors.
• Maintained filing and dealt with correspondence, post and billing and general administrative duties.
• First point of contact for customers and subcontractors.
• Sourcing and vetting subcontractors for every project.
• Budgeting and scheduling, process weekly payroll, financial supervision.
• Preparing monthly expenses reports.
• Organised the details of travel arrangements and itineraries.
• Prepare and maintain weekly attendance records for subcontractors.
• Maintained filing and dealt with correspondence, post and billing and general administrative duties.
Sourcing, Support, Supervision
2007 - 2009
job
Group Reservations Coordinator
GTA Gullivers.
• Coordinated projects and events exercising ability to improvise, improve procedures, achieve targets and meet demanding deadlines.
• Processed enquiries and booked hotels in Germany and Switzerland for groups with different cultural and social requirements.
• Planned and implemented group travel schedules for confirmed bookings.
• Negotiated rates with hotels to achieve sales target.
• Responsible for offering alternatives for hotels and itinerary, made new arrangements for the group on the road in cases of unexpected circumstances.
• Contacted hotels on a daily basis for different special requests.
• Multicultural negotiation skills gained during courses and training provided by the employer.
• I won an internal award for best presentation.
• Processed enquiries and booked hotels in Germany and Switzerland for groups with different cultural and social requirements.
• Planned and implemented group travel schedules for confirmed bookings.
• Negotiated rates with hotels to achieve sales target.
• Responsible for offering alternatives for hotels and itinerary, made new arrangements for the group on the road in cases of unexpected circumstances.
• Contacted hotels on a daily basis for different special requests.
• Multicultural negotiation skills gained during courses and training provided by the employer.
• I won an internal award for best presentation.
Training, Sales, Coordinator, Social
2007 - 2007
job
Operations administrator
Giant Group.
• Responsible for completing administration duties in all company's operations' functions (contracts and expenses).
• Opened all incoming post and entered onto the company's system.
• Resolved queries and problems by communication with appropriate internal departments and external agencies.
• Opened all incoming post and entered onto the company's system.
• Resolved queries and problems by communication with appropriate internal departments and external agencies.
Administration, Operations, Contracts, Administrator, Contracts
My education
Burgas University
MBA, Business Administration
MBA, Business Administration
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