$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Senior
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Simon Halpin
,
Westbury, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2019 - ?
job
Technology Manager
The Royal Osteoporosis Society.
• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Own projects, solutions, and key responsibilities within a larger business initiative
• Handle business-critical IT tasks and systems administration
• Research and evaluate emerging technologies, hardware, and software
• Track and maintain hardware and software inventory
• Daily and Monthly Responsibilities
• Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions
• Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions
• Continuously analyze current process, technologies, and vendors to identify areas of improvement
• Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs
• Train employees on both software and hardware, troubleshoot, and provide technical support when needed
• Develop and execute disaster procedures, and maintain data backups
• Own projects, solutions, and key responsibilities within a larger business initiative
• Handle business-critical IT tasks and systems administration
• Research and evaluate emerging technologies, hardware, and software
• Track and maintain hardware and software inventory
• Daily and Monthly Responsibilities
• Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions
• Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions
• Continuously analyze current process, technologies, and vendors to identify areas of improvement
• Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs
• Train employees on both software and hardware, troubleshoot, and provide technical support when needed
• Develop and execute disaster procedures, and maintain data backups
Administration, Operations, Research, Service, Technology, Security, Network, It, Support, Hardware, Software, Manager
2018 - 2019
job
Lead Support Engineer
Eduserv.
Key responsibilities
• Running a support team of 6 engineers supporting Managed Services for customers in our own Cloud Compute, Azure, AWS and Office365.
• Operating to ITIL aligned processes, defining details of Incident and Problem Management
• Deputising for the Head of Service Delivery in his absence
• Duty Manager, acting as escalation point both in and out of hours
• Providing hands on solutions and being a senior technical resource
• Coordinating client meetings, discussing performance and managing their expectations
• Planning of staff rota's making sure there is cover for sick and holidays etc
• Assist in maintaining ISO 27001 and 9001 certificates
• Plan and organise staff training and conduct 1-2-1 sessions, including career planning
• Assessing and approving purchase requests
• Providing hardware support to the datacentre where needed
Key achievements/projects
• Decommission of legacy O365, AWS and Azure tenants
• Deployment of Teams telephony for organisation
• Rollout of over 100 Intune built Windows 10 devices
• Implementation of MDM and EAS within Intune
• Exchange migration - Azure tenant to tenant
• Running a support team of 6 engineers supporting Managed Services for customers in our own Cloud Compute, Azure, AWS and Office365.
• Operating to ITIL aligned processes, defining details of Incident and Problem Management
• Deputising for the Head of Service Delivery in his absence
• Duty Manager, acting as escalation point both in and out of hours
• Providing hands on solutions and being a senior technical resource
• Coordinating client meetings, discussing performance and managing their expectations
• Planning of staff rota's making sure there is cover for sick and holidays etc
• Assist in maintaining ISO 27001 and 9001 certificates
• Plan and organise staff training and conduct 1-2-1 sessions, including career planning
• Assessing and approving purchase requests
• Providing hardware support to the datacentre where needed
Key achievements/projects
• Decommission of legacy O365, AWS and Azure tenants
• Deployment of Teams telephony for organisation
• Rollout of over 100 Intune built Windows 10 devices
• Implementation of MDM and EAS within Intune
• Exchange migration - Azure tenant to tenant
Windows, Service Delivery, Manager, Processes, Office365, Organization, Hardware, Support, ISO 27001, Implementation, AWS, Service, Management, Cloud, Deployment, Training, Exchange, ITIL, Azure
2013 - 2015
job
Technical Field Engineer II
HP CDS.
• Working as part of a team of security cleared engineers covering the South West UK
• Responding to tickets assigned by the helpdesk to carry out 2nd line diagnosis and arrange to attend and repair
• Break Fix for desktops, laptops, monitors, large factor printers, plotters, servers and networking equipment
• Configuring base configs on Cisco Switches, Riverbed Steelheads, McAfee IPS and Bluecoat packet shapers before replacing on site to allow NOC to complete configuration
• Covering a 1 in 3 on call rota
• Responding to tickets assigned by the helpdesk to carry out 2nd line diagnosis and arrange to attend and repair
• Break Fix for desktops, laptops, monitors, large factor printers, plotters, servers and networking equipment
• Configuring base configs on Cisco Switches, Riverbed Steelheads, McAfee IPS and Bluecoat packet shapers before replacing on site to allow NOC to complete configuration
• Covering a 1 in 3 on call rota
Networking, Cisco, Security, Printers
Simon's reviews
Simon has not received any reviews on Worksome.
Contact Simon Halpin
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Simon directly in Worksome.
are ready to help you
and get specific bids from skilled talent in Denmark