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Manager QA
Balagurumoorthy Sayeeram
,
Barking, United Kingdom
Experience
Other titles
Skills
I'm offering
Experienced Quality Assurance manager demonstrates history of working in the Insurance, Banking, GRC, and marketing & advertising industry. Skilled in HP QuickTest Professional (QTP), Selenium web driver with testng & Appium, Manual testing, Requirements Analysis, Agile Methodologies, Test Automation, Test Management Tools like QC, ALM, ATM and Defect management tools like Jira, QC and Bugzilla. Having hands on experience with iOS and Android device testing. Spent long quality time testing AS-400 mainfranme applications.
As a leader in Quality Management, I champion processes and guidelines to help drive the quality
of a product, whether it's an internal, external or client-facing solution. With extensive experience
in leading teams in both Quality Control (QC) and Quality Assurance (QA), I consistently establish
environments of collaboration and accountability and equip my team members with proper
training and effective processes that contribute to success.
I'm passionate about quality and efficiency. It's exciting and a testament to teams' diligence when
the quality of a product meets or exceeds the expectations of the client and stakeholders.
However, if issues arise, I find it best to take a step back and utilize the simple, but the disciplined
approach of the 5 Whys. We dig deep to get to the root cause and contributing factors and then
determine the right solution to reduce the risk of recurrence. I provide intention and clear
direction so my teams can be proactive when handling and planning for quality improvements.
I thrive on collaboration, whether within my team or across departments. I truly enjoy working
together to troubleshoot issues and define processes, and I'm effective at achieving buy-in to
implement strategies that:
• Achieve measurable and sustained increases in quality.
• Use resources more efficiently.
• Adhere to policies that address defect and risk management.
• Control or reduce costs.
• Increase team confidence and morale.
As a leader in Quality Management, I champion processes and guidelines to help drive the quality
of a product, whether it's an internal, external or client-facing solution. With extensive experience
in leading teams in both Quality Control (QC) and Quality Assurance (QA), I consistently establish
environments of collaboration and accountability and equip my team members with proper
training and effective processes that contribute to success.
I'm passionate about quality and efficiency. It's exciting and a testament to teams' diligence when
the quality of a product meets or exceeds the expectations of the client and stakeholders.
However, if issues arise, I find it best to take a step back and utilize the simple, but the disciplined
approach of the 5 Whys. We dig deep to get to the root cause and contributing factors and then
determine the right solution to reduce the risk of recurrence. I provide intention and clear
direction so my teams can be proactive when handling and planning for quality improvements.
I thrive on collaboration, whether within my team or across departments. I truly enjoy working
together to troubleshoot issues and define processes, and I'm effective at achieving buy-in to
implement strategies that:
• Achieve measurable and sustained increases in quality.
• Use resources more efficiently.
• Adhere to policies that address defect and risk management.
• Control or reduce costs.
• Increase team confidence and morale.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2012 - ?
job
Manager QA
Publicis Sapient.
experience in Software Testing and Quality Assurance
practices.
04/2012 - Present, Bangalore, IN and London, UK
Lead the Quality Assurance team in supporting the strategic Skilled in HP QuickTest Professional (QTP, UFT),
business and technological needs of the organization. Manage Selenium with TestNG & Appium, Manual testing,
for End to End Test Management and act as QA/QE delivery Requirements Analysis, Agile Methodologies, Test
lead. Coordinate with the change management team to ensure Automation framework.
quality delivery with an Agile mindset.
Hands-on experience in implementing CI/CD for the Participate in requirement reviews, perform requirement automation framework.
analysis and work closely with the business to identify
requirements, and articulated requirements to developer
Offering profound knowledge and experience with iOS and project managers for signoffs.
and Android device testing.
Define project scope and requirements, maintain project
plans and documentation for all system enhancements, Thorough Knowledge in QA Methodologies, Software
engage in all areas of the business systems development life Testing Life Cycle, Software Development Life Cycle
cycle including design, development, QA and (SDLC) methodologies, TDD, BDD and Bug Life Cycle.
implementation.
Hands-on experience with Test Management Tools like
Perform various Proof of Concepts to enhance the QC, ATM and Defect management tools like Jira, QC
automation framework and increased automation coverage and Bugzilla. by shorter testing timeline.
Prepare and implement test strategies, project plans, and Adept at developing QA processes, test strategies, end
performed risk assessments adhered to testing best - to end test solutions, test automation frameworks,
practices. Define Quality KPI's and governance for varied metrics, and best practices to drive performance and tracks of deliveries in the account. Track KPI's for the efficiency.
betterment of process and delivery.
Experienced in creating, implementing and managing
Authored detailed test plans and test cases and test Quality Assurance standards, assessing risks,
execution of manual and automation test cases for software recommending solutions and managing testing teams.
applications. Maintain Quality Assurance process as a
proactive approach in software developing software and Possess strong technical skills with proven
deploying quality products. Hands-on experience with troubleshooting and problem- solving skills with an
Mobile Testing (IOS and Android devices), accessibility, insight to see problems ahead of time and implement
analytics and UI validation proactive control measures.
Implement Automation frameworks with BDD cucumber Excellent verbal and written communication skills and framework using Java & Ruby, Selenium, TestNG, Selenium the ability to interact professionally with a diverse
Grid, Appium and Maven. Hands-on experience in delivering
group, executives, managers, and subject matter
the API testing using postman and restassure by manual and experts.
automation testing.
Support both onshore and offshore development teams in Certified with AWS and ISTQB. the testing application and defect resolution. Responsible
for onshore/offshore project co-ordination to mitigate SKILLS
impediments and delivering values to the customer.
Involved in preparation and responding to RFP's from the Quality Assurance Software Testing Management
QA/QE perspective across project following the best
practices across the industry. Manual Testing Test Automation Test Strategy
Defined, Implemented and enhanced automated strategy in Project Management Business Analysis SDLC the Automobile Domain for Nissan and FCA groups.
Test Planning & Management Metrics and Reporting
WORK EXPERIENCE TECHNICAL SKILLS
QA Tech Lead Automation Tools:
Metricstream Infotech Selenium, Seleniumgrid, Testng, Appium, Maven,
practices.
04/2012 - Present, Bangalore, IN and London, UK
Lead the Quality Assurance team in supporting the strategic Skilled in HP QuickTest Professional (QTP, UFT),
business and technological needs of the organization. Manage Selenium with TestNG & Appium, Manual testing,
for End to End Test Management and act as QA/QE delivery Requirements Analysis, Agile Methodologies, Test
lead. Coordinate with the change management team to ensure Automation framework.
quality delivery with an Agile mindset.
Hands-on experience in implementing CI/CD for the Participate in requirement reviews, perform requirement automation framework.
analysis and work closely with the business to identify
requirements, and articulated requirements to developer
Offering profound knowledge and experience with iOS and project managers for signoffs.
and Android device testing.
Define project scope and requirements, maintain project
plans and documentation for all system enhancements, Thorough Knowledge in QA Methodologies, Software
engage in all areas of the business systems development life Testing Life Cycle, Software Development Life Cycle
cycle including design, development, QA and (SDLC) methodologies, TDD, BDD and Bug Life Cycle.
implementation.
Hands-on experience with Test Management Tools like
Perform various Proof of Concepts to enhance the QC, ATM and Defect management tools like Jira, QC
automation framework and increased automation coverage and Bugzilla. by shorter testing timeline.
Prepare and implement test strategies, project plans, and Adept at developing QA processes, test strategies, end
performed risk assessments adhered to testing best - to end test solutions, test automation frameworks,
practices. Define Quality KPI's and governance for varied metrics, and best practices to drive performance and tracks of deliveries in the account. Track KPI's for the efficiency.
betterment of process and delivery.
Experienced in creating, implementing and managing
Authored detailed test plans and test cases and test Quality Assurance standards, assessing risks,
execution of manual and automation test cases for software recommending solutions and managing testing teams.
applications. Maintain Quality Assurance process as a
proactive approach in software developing software and Possess strong technical skills with proven
deploying quality products. Hands-on experience with troubleshooting and problem- solving skills with an
Mobile Testing (IOS and Android devices), accessibility, insight to see problems ahead of time and implement
analytics and UI validation proactive control measures.
Implement Automation frameworks with BDD cucumber Excellent verbal and written communication skills and framework using Java & Ruby, Selenium, TestNG, Selenium the ability to interact professionally with a diverse
Grid, Appium and Maven. Hands-on experience in delivering
group, executives, managers, and subject matter
the API testing using postman and restassure by manual and experts.
automation testing.
Support both onshore and offshore development teams in Certified with AWS and ISTQB. the testing application and defect resolution. Responsible
for onshore/offshore project co-ordination to mitigate SKILLS
impediments and delivering values to the customer.
Involved in preparation and responding to RFP's from the Quality Assurance Software Testing Management
QA/QE perspective across project following the best
practices across the industry. Manual Testing Test Automation Test Strategy
Defined, Implemented and enhanced automated strategy in Project Management Business Analysis SDLC the Automobile Domain for Nissan and FCA groups.
Test Planning & Management Metrics and Reporting
WORK EXPERIENCE TECHNICAL SKILLS
QA Tech Lead Automation Tools:
Metricstream Infotech Selenium, Seleniumgrid, Testng, Appium, Maven,
Testing, Test, TDD, Offshore, Quality Assurance, Implementation, Developer, Support, BDD, TestNG, Test cases, Software testing, RFP, KPI, Test automation, Development, Software, Accessibility, ISTQB, QC, Framework, Processes, Manager, CI / CD, Automation, Change management, Java, Project Management, API, Android, IOS, AWS, Jira, Business Analysis, Software development, Agile, Design, UI, Selenium, Manual testing, Agile methodologies, Automation test, Management, Test management, QA, Analytics, Mobile testing
2010 - 2012
job
QA Tech Lead
Metricstream infotech.
IN
Led and provided direction, and coordinated testing and Languages:
quality assurance activities for large key initiatives within the Java, Javascript and Ruby.
organization.
Involved in the preparation of Test plan for DMS module and Defect Tracking Tools
grooming the QA for the new scope. HP Quality Center 9.2, ALM 11, Mercury Test Director
Served as SME for DMS product, supported the 8.0, Bugzilla, JIRA, ATM.
development, QA and service team to understand the requirement and functionalities of the system. Configuration Management Tool
MS Visual SourceSafe 6.0, Bamboo, Jenkins.
Created test cases and test scripts. Developed test cases from Business Requirements, Functional Specifications
Domains and Business Process Flow.
Automobile, Insurance, GRC, CMS using Teamsite and AEM.
Analyzed and prioritized the defect based on the functionality and compatibility for the tech team to fix the Testing Methodologies
same. Prepared test entry and exit criteria to validate test
Agile and Waterfall Methodology.
promotion across various identified project milestone.
Created a common data-driven framework using QTP and
javascript for different QA team in the product group to automate their functional test cases. Resulted in reducing KEY STRENGTHS the release cycle and minimize the regression defects.
Stakeholder Management:
Prepared and circulated weekly status report to different Understanding the needs and challenges, negotiating for
stakeholder for all products. resolutions with stakeholders involved in projects.
Led and provided direction, and coordinated testing and Languages:
quality assurance activities for large key initiatives within the Java, Javascript and Ruby.
organization.
Involved in the preparation of Test plan for DMS module and Defect Tracking Tools
grooming the QA for the new scope. HP Quality Center 9.2, ALM 11, Mercury Test Director
Served as SME for DMS product, supported the 8.0, Bugzilla, JIRA, ATM.
development, QA and service team to understand the requirement and functionalities of the system. Configuration Management Tool
MS Visual SourceSafe 6.0, Bamboo, Jenkins.
Created test cases and test scripts. Developed test cases from Business Requirements, Functional Specifications
Domains and Business Process Flow.
Automobile, Insurance, GRC, CMS using Teamsite and AEM.
Analyzed and prioritized the defect based on the functionality and compatibility for the tech team to fix the Testing Methodologies
same. Prepared test entry and exit criteria to validate test
Agile and Waterfall Methodology.
promotion across various identified project milestone.
Created a common data-driven framework using QTP and
javascript for different QA team in the product group to automate their functional test cases. Resulted in reducing KEY STRENGTHS the release cycle and minimize the regression defects.
Stakeholder Management:
Prepared and circulated weekly status report to different Understanding the needs and challenges, negotiating for
stakeholder for all products. resolutions with stakeholders involved in projects.
Configuration Management, Test cases, Quality assurance, QA, Management, Stakeholder Management, Agile, CMS, Jira, SAP GRC
2004 - 2010
job
Programmer Analyst QA
People Management.
Align the team to the vision and strategy of the organization.
Cognizant Technology Solution Understanding employees short term and long- term goals,
mapping them with organizational goals and create and
07/2004 - 05/2010, Chennai, IN and San Francisco, USA
communicate larger overlaps
Worked as an entry-level tester in understanding the requirement, documenting the test scenarios and cases, Customer-Focused:
execution and reporting defects. Demonstrate customer-centric approach for both internal and external
Lead the team of 8 QA's for the delivery of modules across customers and monitor customer satisfaction at key stages in the business cycle.
onshore and offshore.Automated the manual process of Rate testing into data-driven QTP framework to minimize the risk of any defect leakage.
Implemented and supported total quality assurance programs PERSONAL ATTRIBUTES and services, including test cases development and design,
automated conversion, automated development, and Exceptional Leadership Eloquent
execution.
Travelled to the Client location and worked in client-facing Methodical Approach Intellectual Curiosity
situation. Responsible for QA delivery of the selected
module and one point of contact for Home Insurance Rate
testing.
Worked in different application like desktop insurance app,
Cognizant Technology Solution Understanding employees short term and long- term goals,
mapping them with organizational goals and create and
07/2004 - 05/2010, Chennai, IN and San Francisco, USA
communicate larger overlaps
Worked as an entry-level tester in understanding the requirement, documenting the test scenarios and cases, Customer-Focused:
execution and reporting defects. Demonstrate customer-centric approach for both internal and external
Lead the team of 8 QA's for the delivery of modules across customers and monitor customer satisfaction at key stages in the business cycle.
onshore and offshore.Automated the manual process of Rate testing into data-driven QTP framework to minimize the risk of any defect leakage.
Implemented and supported total quality assurance programs PERSONAL ATTRIBUTES and services, including test cases development and design,
automated conversion, automated development, and Exceptional Leadership Eloquent
execution.
Travelled to the Client location and worked in client-facing Methodical Approach Intellectual Curiosity
situation. Responsible for QA delivery of the selected
module and one point of contact for Home Insurance Rate
testing.
Worked in different application like desktop insurance app,
Design, Leadership, QA, Technology, Test, Offshore, Quality Assurance, Test cases, Analyst, Insurance, Testing, Development, App, SAN, USA, Framework
My education
2001
-
2004
Bharathiar University
Bachelors of Science, computer science
Bachelors of Science, computer science
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