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A burst of creative service expertise where you need it most specialising as Agency Producer and Account Director
Sally Stevens
,
Macclesfield, United Kingdom
Experience
Other titles
Skills
I'm offering
A burst of creative service expertise where you need it most.
Sometimes you just need to get someone in to get things done. But for client services, this can be a bit stranger danger. It needn’t be. I’m a freelance account director, agency producer and agency consultant, who’s been in marketing since Facebook got its first like.
Account Director: A safe pair of hands to cultivate relationships
A freelance Account Director with over 15 years advertising and marketing experience, agency and client-side. With excellent engagement skills, the ability to proactively organise and influence clients and internal teams, I can build strong and effective working relationships in a jiffy.
Agency Producer - Making it possible to bring ideas to life
Film and video production can feel like its impossible – taking up agency expertise and capacity. That’s where I come in. Using your preferred suppliers or my network of contacts, I can manage the
production of video content from brief through to final delivery, or jump in at any point in between.
Process Hero - Building efficiency to make greatness happen
Process is vital to ensure everyone in your team is pulling in the same direction. Whether you’re an
established agency or a start-up, a positive workflow is a shortcut to success. As a consultant, I can develop bespoke agency solutions to ensure you’ve got the most efficient processes for your setup.
Sometimes you just need to get someone in to get things done. But for client services, this can be a bit stranger danger. It needn’t be. I’m a freelance account director, agency producer and agency consultant, who’s been in marketing since Facebook got its first like.
Account Director: A safe pair of hands to cultivate relationships
A freelance Account Director with over 15 years advertising and marketing experience, agency and client-side. With excellent engagement skills, the ability to proactively organise and influence clients and internal teams, I can build strong and effective working relationships in a jiffy.
Agency Producer - Making it possible to bring ideas to life
Film and video production can feel like its impossible – taking up agency expertise and capacity. That’s where I come in. Using your preferred suppliers or my network of contacts, I can manage the
production of video content from brief through to final delivery, or jump in at any point in between.
Process Hero - Building efficiency to make greatness happen
Process is vital to ensure everyone in your team is pulling in the same direction. Whether you’re an
established agency or a start-up, a positive workflow is a shortcut to success. As a consultant, I can develop bespoke agency solutions to ensure you’ve got the most efficient processes for your setup.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2019 - 2019
freelance
Account Director
Havas Lynx Group.
Client lead on major client working across multiple digital projects
Implemented new process for daily client management and reporting
Coached team members to deliver client services excellence
Implemented new process for daily client management and reporting
Coached team members to deliver client services excellence
Management, Project Management, Communication
2019 - 2019
freelance
Account Director & Agency Producer
Jaywing.
Agency Producer for several film-based projects
Client Services lead on major client offering strategic support
Implemented new ways of working for efficiency across the account
Client Services lead on major client offering strategic support
Implemented new ways of working for efficiency across the account
Video, Producer, Production, Project Management, Process Optimization
2018 - 2019
freelance
Account Director
The Sharp Agency.
Client Services lead on major new client offering strategic support as well as delivering major integrated campaign
Generated additional income from existing clients
Agency Producer for several film-based projects
Generated additional income from existing clients
Agency Producer for several film-based projects
Producer, Support, Project Management, Communication, Integrated multi-channel campaigns
2018 - 2018
freelance
Senior Account Manager
Momentum.
Client Services lead on major agency project which led to significant new business growth
Coached junior members of the team to develop account handling basics
Developed Client Services 101 - process and template portal to ensure client services excellence
Ran new business pitch for a sizeable new, longterm opportunity
Coached junior members of the team to develop account handling basics
Developed Client Services 101 - process and template portal to ensure client services excellence
Ran new business pitch for a sizeable new, longterm opportunity
Processes, Coaching, Project Management, Training and Training Documentation, Pitching, Relationships, Interim management, Advertising, Shopper
2018 - 2018
freelance
Senior Account Manager
Clear Marketing.
Implemented new agency process to manage numerous requests from client brief to artwork supply
Managed day to day relationship with main agency client to ensure understanding of business challenges in order to inform appropriate communication solutions
Managed day to day relationship with main agency client to ensure understanding of business challenges in order to inform appropriate communication solutions
Marketing, Account Manager, Manager, Project Management, Optimization and development of processes
2016 - 2018
job
Senior Account Manager
Magnafi.
Responsible for key senior client relationships, and was the advocate for their brand and business both within the agency and as part of their marketing team
Led all aspects of film-based projects to deliver campaign objectives inc. strategic and creative development, management of production house, Clearcast and delivery
Identified opportunities to streamline efficiencies and developed suitable workflows, processes, and training
Led and coached the 2 junior team members to support the overall business KPIs whilst developing their skills, knowledge, and confidence
Led all aspects of film-based projects to deliver campaign objectives inc. strategic and creative development, management of production house, Clearcast and delivery
Identified opportunities to streamline efficiencies and developed suitable workflows, processes, and training
Led and coached the 2 junior team members to support the overall business KPIs whilst developing their skills, knowledge, and confidence
Marketing, Account Manager, Training, Management, Support, Development, Campaign, Production, Processes, Manager, Optimization and development of processes, Film and video, Advertising
2014 - 2016
job
Senior Account Manager
Dinosaur.
Led the agency's main client to deliver campaigns and projects across multiple channels
Developed strong relationships with key stakeholders at all levels to leverage new business and opportunities
Coached junior members of the team to encourage development and discovering opportunities to learn
Developed strong relationships with key stakeholders at all levels to leverage new business and opportunities
Coached junior members of the team to encourage development and discovering opportunities to learn
Account Manager, Development, Project Management, Stakeholder Management, Optimization and development of processes, Integrated multi-channel campaigns
2013 - 2014
job
Account Manager
The If Agency.
Project managed campaigns often delivered under time-pressured deadlines
Identified and implemented improvements in the process to ensure more seamless servicing of clients
Proactively sought out new opportunities for the client to meet their objectives and ultimately offer additional services to create additional revenue
Identified and implemented improvements in the process to ensure more seamless servicing of clients
Proactively sought out new opportunities for the client to meet their objectives and ultimately offer additional services to create additional revenue
Account Manager, Manager, Project Management, Communication, Optimization and development of processes
2011 - 2013
job
Direct Marketing Consultant
Co-operative Insurance.
Direct mail campaign management including creative testing, resulting in improved response, conversion rates and management of supplier relationships that resulted in significantly lower DM pack costs
Group print contract negotiations to ensure the needs of marketing were met within the terms of the new contract
Relationship manager for all agency contracts, measurement on SLAs and implementing service improvement plans where required
Group print contract negotiations to ensure the needs of marketing were met within the terms of the new contract
Relationship manager for all agency contracts, measurement on SLAs and implementing service improvement plans where required
Marketing, Print, Direct marketing, Management, Service, Testing, Campaign, Contracts, Manager
2009 - 2011
job
Marketing Executive
Amplifon.
Managed end to end direct mail campaigns to a database of leads, prospects, and customers using targeted messaging to acknowledge their point in the customer journey, identifying the most appropriate data segments to mail and then validating the timings of each communication to reduce 'over-mailing'
Budget management of £7m+ and the implementation of a comprehensive PO and reconciliation process
Budget management of £7m+ and the implementation of a comprehensive PO and reconciliation process
Marketing, Budget, Implementation, Project Management, Direct marketing
My education
The University of Hull
Bachelors, Marketing
Bachelors, Marketing
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