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jobs
Client Services & Project Management
Ben Mamathuba
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Marketing professional with 10+ years’ accomplishment stewarding accounts to ensure client loyalty, and satisfaction. Managed the design and development of the HSBC mobile banking app Project mangement of Marks & Spencer e-commerce platform Developed and launched mobile campaigns for massive brands including Coca-Cola and KFC. Created content production brief for successful African Cup of Nations mobile campaign. Secured South African Institute of Tax as first client to utilise events management mobile solution.
Markets
United Kingdom
Links for more
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Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - 2020
job
Account Director
Ogilvy.
Foster long-term partnership between Ogilvy and Vodacom by managing client expectations and enhancing client satisfaction scores. Identify potential upselling and cross selling opportunities to boost revenue. Assist with new business pitches and resourcing plans for projects and campaigns. Submit monthly and quarterly reports on each project measuring forecasted plan against current project status. Monitor team performance and guide individuals with career development.
Key Accomplishments:
* Maintained client happiness resulting in a justified upsurge of billable fee that enhanced monthly recurring revenue (MRR).
Key Accomplishments:
* Maintained client happiness resulting in a justified upsurge of billable fee that enhanced monthly recurring revenue (MRR).
Development, Guide
2017 - 2017
freelance
Freelance Account Director
Liquorice Digitas Lbi.
Collaborated with client in establishing marketing objectives and acted as middleman between agency and client. Discussed forecasting, billing, and reconciling fees with client's finance department. Alleviated risk and guaranteed account profitability through nurturing client relationships. Leveraged agency team to deliver original and powerful presentations to achieve client's marketing goals.
Key Accomplishments:
* Key player in launching Avon's new fragrances and solidifying the product's position within cosmetics industry.
Key Accomplishments:
* Key player in launching Avon's new fragrances and solidifying the product's position within cosmetics industry.
Marketing, Forecasting, Finance
2017 - 2017
freelance
Freelance Client Service Director
Isobar.
Directed full end-to-end management of business with individual clients. Presented service propositions to clients in line with commercial objectives. Tirelessly researched and penetrated opportunities for upselling and cross selling as well as developing new business. Managed financial reports and departmental processes to maximise capital.
Management, Service, Processes
2015 - 2016
job
Account Director
Wunderman.
Led digital marketing campaigns and monitored digital marketing team's performance. Delivered reports and provided recommendations on enhancement tactics to improve client experience, lead generation, and social media integration.
Digital Marketing, Social Media, Marketing, Integration, Social, LED
My education
n/a
Unspecified, Boston Media House
Unspecified, Boston Media House
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