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Professional, organised Administrator with a positive attitude
Tina Rich
,
St Columb, United Kingdom
Experience
Other titles
Skills
I'm offering
Extensive administration and customer service experience, including Microsoft Office and other software packages.
Experience of working under pressure and to very high standards.
Able to prioritise and multi-task. Self-motivated to achieve the Company’s goals, whilst also keen to collaborate with colleagues. Able to manage diaries, meetings and events effectively. Resolves demanding customer, supplier and admin situations, negotiating in a calm and conscientious manner.
Able to work flexibly as required, to adapt to changing business trends and evolving technology.
Clean full driving license, own car and willing to travel.
Experience of working under pressure and to very high standards.
Able to prioritise and multi-task. Self-motivated to achieve the Company’s goals, whilst also keen to collaborate with colleagues. Able to manage diaries, meetings and events effectively. Resolves demanding customer, supplier and admin situations, negotiating in a calm and conscientious manner.
Able to work flexibly as required, to adapt to changing business trends and evolving technology.
Clean full driving license, own car and willing to travel.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2012 - 2020
job
Administrator / Accounts / Receptionist
Imerys Minerals UK Ltd ( 01.01.2014 Acquired Goonvean Holdings Ltd).
Effective and timely management of correspondence by answering emails, sorting and sending mail and efficiently responding to
telephone enquiries received by Imerys Minerals Ltd and former employers.
Proficient in Microsoft Word, Excel, PowerPoint, Access and Outlook and internal systems such as IFS. Speedy and accurate Data Entry.
Worked alongside Imerys’ Accounts Payable colleagues and Purchasing Department to resolve supplier invoice discrepancies and issues. Requested Credit Notes from Suppliers or amendments to requisitioners’ Receipts in order to authorise invoices for payment.
Devised Excel and Google Sheets documents in order to generate regular revenue, listing monthly and quarterly customer recharge
invoices, thus helping to maintain effective and timely cost recovery.
In handover to Imerys’ new Accounts team in Athens, produced easily understood information, with screenshot illustrations, of Imerys’ previously unwritten processes and procedures of the Finance Administration team.
Assisted in the functions of the Company Secretary Department.
Deputised for administrative roles including Logisitics co-ordination, Aggregates Administrator, Sales Support and Order Processing.
telephone enquiries received by Imerys Minerals Ltd and former employers.
Proficient in Microsoft Word, Excel, PowerPoint, Access and Outlook and internal systems such as IFS. Speedy and accurate Data Entry.
Worked alongside Imerys’ Accounts Payable colleagues and Purchasing Department to resolve supplier invoice discrepancies and issues. Requested Credit Notes from Suppliers or amendments to requisitioners’ Receipts in order to authorise invoices for payment.
Devised Excel and Google Sheets documents in order to generate regular revenue, listing monthly and quarterly customer recharge
invoices, thus helping to maintain effective and timely cost recovery.
In handover to Imerys’ new Accounts team in Athens, produced easily understood information, with screenshot illustrations, of Imerys’ previously unwritten processes and procedures of the Finance Administration team.
Assisted in the functions of the Company Secretary Department.
Deputised for administrative roles including Logisitics co-ordination, Aggregates Administrator, Sales Support and Order Processing.
Administrator, Purchase Ledger, Adaptable, Post and emails, Diary management, Reporting, Excel, Wordpress, Google sheets
2011 - 2012
job
Cashier/Receptionist
Hardy Carpets St Austell and Truro.
Welcomed and served customers, took payments and produced invoices. I supported managers and salesmen. I also completed general admin tasks, pricing remnants and made up shop signs. I recorded deliveries and pro forma invoices and prepared all paperwork for Accounts at the end of each day.
Receptionist, Customer service, Sales Assistant, Cashier
2012 - 2012
job
Weighbridge Administrator
SITA.
Operate computer screens to weigh lorries in and out of former landfill site, producing accurate Tickets for each load and running reports for main office at end of each day. Involves reliable timekeeping 7:50 to 16:20 and friendly and efficient communication with each lorry driver.
Administrator
2004 - 2009
job
Admin Coordinator
Waveney Community Forum CVS.
▪ Responsible for the day to day running of the office
▪ Provided a welcoming, efficient environment for visitors and enquirers
▪ Supported colleagues and local charity groups with help and advice on varied topics from setting up their group to organisational development
▪ Trained and supported Volunteers and Assistant Administrators to help maintain and update a database of some 350 member charity organisations plus public and private sector contacts
▪ Produced email bulletins, press releases, a quarterly newsletter and kept its websites up to date
▪ Facilitated networking and training events to encourage partnership working
▪ Responsibility for CRB Forms, cross-checked identity documents and countersigned for processing
▪ Took minutes of meetings and compiled reports for Trustees and Funders including the Big Lottery Fund
▪ Worked in accordance with Health and Safety and Equality and Diversity principles and was mindful of the implications of the Data Protection Act, at all times observing confidentiality.
▪ Provided a welcoming, efficient environment for visitors and enquirers
▪ Supported colleagues and local charity groups with help and advice on varied topics from setting up their group to organisational development
▪ Trained and supported Volunteers and Assistant Administrators to help maintain and update a database of some 350 member charity organisations plus public and private sector contacts
▪ Produced email bulletins, press releases, a quarterly newsletter and kept its websites up to date
▪ Facilitated networking and training events to encourage partnership working
▪ Responsibility for CRB Forms, cross-checked identity documents and countersigned for processing
▪ Took minutes of meetings and compiled reports for Trustees and Funders including the Big Lottery Fund
▪ Worked in accordance with Health and Safety and Equality and Diversity principles and was mindful of the implications of the Data Protection Act, at all times observing confidentiality.
Coordinator, Administrative Assistant, Event coordination, Database administration, Training and Support
1998 - 2002
job
Administrator
Access Community Trust (Formerly St Johns Housing Trust).
Access Community Trust runs hostels for homeless people and offers resettlement support.
Initially part-time leading to full-time employment, having sole responsibility for administration and its I.T. network. Set up and maintained databases for the production of reports, took minutes of meetings for Trustees and Funding agencies. Gained experience of Project Worker duties at a hostel, befriending and supporting young single women, some of whom had babies.
Initially part-time leading to full-time employment, having sole responsibility for administration and its I.T. network. Set up and maintained databases for the production of reports, took minutes of meetings for Trustees and Funding agencies. Gained experience of Project Worker duties at a hostel, befriending and supporting young single women, some of whom had babies.
Administrator, Communication, Support Worker, Record keeping, Database design and maintenance
2000 - 2001
freelance
Volunteer ICT Tutor
The Crossing Centre.
Devised, delivered and evaluated a learning programme, ‘Introduction to the internet and Emails’ for job searching and leisure for unemployed, retired and low paid workers.
Google Search, Emails, Jobhunting, Courses & training, Education, Coaching
1997 - 1999
job
Market Researcher and Analyst
Waveney District Council.
Compiled questionnaires, interviewed both by telephone and face to face. Coordinated statistics from several thousand questionnaires annually. Compiled statistical report including graphs and a sample of visitors' comments. The results of this research were incorporated into the Council's Tourism Strategy Reports.
CAREER SUMMARY
Accounts Administrator Imerys Minerals Ltd following acquisition of: Jan 2014 - May 2020
CAREER SUMMARY
Accounts Administrator Imerys Minerals Ltd following acquisition of: Jan 2014 - May 2020
Research, Statistics, Administrator, Data Analysis
My education
1995
-
2001
Anglia Ruskin University
Bachelors, Business Administration
Bachelors, Business Administration
1973
-
1978
Ashford Grammar School, Middlesex
GCE O Levels, 5 Passes Including English and Maths
GCE O Levels, 5 Passes Including English and Maths
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