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jobs
Rachel Brooks
,
, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2019 - ?
job
Masonry Administrator
CO-OP funeral Care.
Full time position for CO-OP funeral Care. I manage the ordering system and communicate with subcontractors to maintain
orders and complaints daily.
Key Achievements and responsibility
• Effective management of accounts and day to day invoicing.
• Managing complaints in a timely manner, liaise with clients and suppliers
• Maintaining various matrix systems
• Effective communication via email and telephone
• Spreadsheets updated daily, this is accessed by all masonry team
• Weekly reports ran, checking data is up to date for completion of works
• I manage all North East and Cumbria branches to ensure customer service is met daily.
orders and complaints daily.
Key Achievements and responsibility
• Effective management of accounts and day to day invoicing.
• Managing complaints in a timely manner, liaise with clients and suppliers
• Maintaining various matrix systems
• Effective communication via email and telephone
• Spreadsheets updated daily, this is accessed by all masonry team
• Weekly reports ran, checking data is up to date for completion of works
• I manage all North East and Cumbria branches to ensure customer service is met daily.
Management, Customer service, Service, Administrator, UP
2018 - 2018
job
FINANCE ADMINISTRATOR
DUNN BUILDERS.
Full-time position for a building firm, managing staff and organising company's day to day accounting procedures.
Key achievements and responsibilities
• Employee management and monitoring timesheets
• Manage accounts receivable and payable, handling invoices and tax payments
• Prepare budgets
• Prepare payroll processes
• Create and update spreadsheets daily, using formulas for control and standardisation
• Maintain a professional outlook to clients
Key achievements and responsibilities
• Employee management and monitoring timesheets
• Manage accounts receivable and payable, handling invoices and tax payments
• Prepare budgets
• Prepare payroll processes
• Create and update spreadsheets daily, using formulas for control and standardisation
• Maintain a professional outlook to clients
Management, Finance, Monitoring, Administrator, Processes
2017 - 2017
job
HR ADMINISTRATOR
DIOCESE OF HEXHAM AND NEWCASTLE.
Part-time position, as an administrator dealing with the recruitment process, payroll and updating employee details on a
daily basis.
Key achievements and responsibilities
• CV screening and participating in the recruitment process, through to hiring stage
• Working knowledge of Payroll and Sage 50, verifying correct payments made
• Maintaining confidential HR records accurately
• Answering applicant queries effectively
• Project management delivery, communicating clearly with all stakeholders
daily basis.
Key achievements and responsibilities
• CV screening and participating in the recruitment process, through to hiring stage
• Working knowledge of Payroll and Sage 50, verifying correct payments made
• Maintaining confidential HR records accurately
• Answering applicant queries effectively
• Project management delivery, communicating clearly with all stakeholders
Project Management, Management, Recruitment, Administrator, Sage5.0
2006 - 2008
job
RADIOGRAPHER'S ASSISTANT/RECEPTIONIST
NEWCASTLE DENTAL HOSPITAL.
Full-time role involving working three sections of the department, reception, x-ray processing and helping radiographers with patients.
Key achievements and responsibilities
• Providing excellent standards of customer service
• Managed reception desk, welcoming patients and answering queries effectively
• Provided comforting role and assisted patients during initial diagnosis, informing clearly of treatment options and support
• Meticulous maintenance of complex processing machines
Key achievements and responsibilities
• Providing excellent standards of customer service
• Managed reception desk, welcoming patients and answering queries effectively
• Provided comforting role and assisted patients during initial diagnosis, informing clearly of treatment options and support
• Meticulous maintenance of complex processing machines
Receptionist, Customer service, Service, Reception, Support, Processing
2004 - 2006
job
AUXILIARY NURSE
RVI.
Part-time role working with nurses to maintain high standards for patient care as well as proactively managing stock on a
daily basis.
Key achievements and responsibilities
• Diligent completion of patient records and clinical paperwork
• Stock management replenishing to defined levels
• Assisted nurses during aseptic and chemotherapy procedures
• Identifying and recording critical information including medical history, blood pressures, and sugar levels
daily basis.
Key achievements and responsibilities
• Diligent completion of patient records and clinical paperwork
• Stock management replenishing to defined levels
• Assisted nurses during aseptic and chemotherapy procedures
• Identifying and recording critical information including medical history, blood pressures, and sugar levels
Management
2002 - 2004
job
RECEPTIONIST
HOLIDAY INN EXPRESS.
Full-time position, as a Receptionist and dealt with all functions that were held on a weekly basis.
Key achievements and responsibilities
• Led all junior staff, delegated tasks and monitored progress
• Scheduled conference meetings within the hotel co-ordinating diaries and maintaining records
• Completed stock take and cash reconciliation at end of shifts
• Operated switchboard and directed calls appropriately
• Dealt with customer complaints following hotel guidelines and procedures
• Provided a consistent level of customer service
Key achievements and responsibilities
• Led all junior staff, delegated tasks and monitored progress
• Scheduled conference meetings within the hotel co-ordinating diaries and maintaining records
• Completed stock take and cash reconciliation at end of shifts
• Operated switchboard and directed calls appropriately
• Dealt with customer complaints following hotel guidelines and procedures
• Provided a consistent level of customer service
Receptionist, Customer service, Service, LED
My education
2015
-
2018
Northumbria University
Bachelors, Human Resource Management
Bachelors, Human Resource Management
Northumbria University
Certification, N/a
Certification, N/a
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