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Programme Manager, 20+ years Project Management experience, proven success, dedicated, motivated
Alan Rofe
,
Chester, United Kingdom
Experience
Other titles
Skills
I'm offering
Experienced, hands-on, and highly adaptable professional with solid track record of evaluating, developing, and delivering change, improving quality and efficiency within financial services industry. Proficient in programme management, technical delivery, budgeting, benefits tracking, technology and business alignment, systems development life cycle, third party vendor and stakeholder management, risk management, and resource allocation. Project leader; able to work independently, solve problems, direct multiple work streams effectively and master innovative software and tools. Excellent communications and management skills, building and strengthening relationships across functions to drive cohesive, strategic delivery. Able to mentor and coach team members to develop and grow.
Markets
United Kingdom
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Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2015 - 2020
job
Programme Manager
HSBC, London.
Directed team of project managers and business analysts to install, assess and refine third party digital tool, hosted in the Cloud. Interfaced with business, IT, third party senior stakeholders, vendors, and development team. Oversaw programme RAIDs, budgets and Steering Committees, vendor contract and procurement processes and programme reporting. Operated as Product Manager by outlining training, pilot and roll-out strategy. Delivered business case, business requirements, detailed customer journeys, Target Operating Model and process documentation.
Key Projects:
* Automating Retirement Advice Programme: Replaced manual fact find and advice report generation processes with automated, vendor-supplied tool, and provided web-based dashboard to enhance reporting. Defined MI requirements and business intelligence processes to provide business with data to improve customer service. Produced process efficiencies of over 100%.
* Child Trust Fund Legal Entity Migration Project: Defined migration approach, plans and implementation activities for legal entity migration of Child Trust Fund product. Simplified product management; eliminated risk regarding regulatory issues, and prepared environment for subsequent maturity processes.
* Altus Upgrade Project: Cloud migration to vendor-hosted version of digital web-based system within nine months. Regulatory project enabled HSBC to connect to exchange marketplace and continue participation in exchange and fulfilment of membership obligations.
* M&S Bank SEPA Project: Delivered migration of Contact Centre onto new system for processing International Payments and roll-out into Branch network, resolved compliance breach.
* HSBC UK Ring-fenced Bank Programme: Working under NDA with Accenture, completed separation of payment flows in HSBC across Faster Payments, BACS, CHAPS, STEP2 and Target2 payment schemes enabling processing thousands of payments a day with billions of pounds of value. Defined TOMs and process changes. Led team of Project Managers and Business Analysts.
Key Projects:
* Automating Retirement Advice Programme: Replaced manual fact find and advice report generation processes with automated, vendor-supplied tool, and provided web-based dashboard to enhance reporting. Defined MI requirements and business intelligence processes to provide business with data to improve customer service. Produced process efficiencies of over 100%.
* Child Trust Fund Legal Entity Migration Project: Defined migration approach, plans and implementation activities for legal entity migration of Child Trust Fund product. Simplified product management; eliminated risk regarding regulatory issues, and prepared environment for subsequent maturity processes.
* Altus Upgrade Project: Cloud migration to vendor-hosted version of digital web-based system within nine months. Regulatory project enabled HSBC to connect to exchange marketplace and continue participation in exchange and fulfilment of membership obligations.
* M&S Bank SEPA Project: Delivered migration of Contact Centre onto new system for processing International Payments and roll-out into Branch network, resolved compliance breach.
* HSBC UK Ring-fenced Bank Programme: Working under NDA with Accenture, completed separation of payment flows in HSBC across Faster Payments, BACS, CHAPS, STEP2 and Target2 payment schemes enabling processing thousands of payments a day with billions of pounds of value. Defined TOMs and process changes. Led team of Project Managers and Business Analysts.
Business Case, LED, Manager, Processes, Processing, Web, International, Development, Regulatory, Implementation, It, Network, Business Intelligence, Compliance, Service, Customer service, Management, Cloud, Product Manager, Procurement, Training, Exchange, Product Management
2014 - 2015
job
Programme Manager
Barclays PLC.
Provided technical leadership on Cloud Adoption and Transform Programmes. Coordinated with business IT application teams, IT engineering teams, third party and external vendors, and business representatives. Utilised Agile project methodology.
Key Projects:
* Internal Cloud Programme: Deployed new applications onto Cloud infrastructure. Promoted adoption of Cloud technologies to transition to rapid deployment and agile development.
* Transform Programme: Installed and deployed IBM's License Metric Tool across distributed estate to gather accurate license data and define requirements for software licensing and maintenance agreement with IBM to cover 2015 and 2016. Orchestrated approximately £2M per annum of maintenance savings and £10M with complete rationalisation of software licensing.
Key Projects:
* Internal Cloud Programme: Deployed new applications onto Cloud infrastructure. Promoted adoption of Cloud technologies to transition to rapid deployment and agile development.
* Transform Programme: Installed and deployed IBM's License Metric Tool across distributed estate to gather accurate license data and define requirements for software licensing and maintenance agreement with IBM to cover 2015 and 2016. Orchestrated approximately £2M per annum of maintenance savings and £10M with complete rationalisation of software licensing.
Agile development, Agile, Deployment, Cloud, Leadership, Engineering, It, Infrastructure, Development, Software, Manager
2009 - 2013
job
Programme Manager
RBS.
Directed all aspects of network project streams within RBS Insurance Divestment Programme, with Direct Line Group (DLG) being created as a separate company. Delivered large change programme across entire investment banking division of RBS. Migrated roughly 100 key business applications from legacy ABN infrastructure onto new RBS infrastructure. Ran diverse team of PMs, server/storage engineers, DevOps and DBAs.
Key Projects:
* Insurance Divestment Programme: Spearheaded WAN migration of 50 remote sites for DLG. Planned application migration from RBS to DLG working with Cap Gemini.
* Resilience Programme: Installed over 5K additional virtual desktop environments, replacing legacy broker with project budget of more than £30M.
* ABN-Amro Integration Programme: Efficaciously migrated 100 Equity applications from ABN-Amro to RBS infrastructure in a new Datacentre. Migrations covered diverse infrastructure including Windows, Linux, Unix, SQL, and Oracle.
Key Projects:
* Insurance Divestment Programme: Spearheaded WAN migration of 50 remote sites for DLG. Planned application migration from RBS to DLG working with Cap Gemini.
* Resilience Programme: Installed over 5K additional virtual desktop environments, replacing legacy broker with project budget of more than £30M.
* ABN-Amro Integration Programme: Efficaciously migrated 100 Equity applications from ABN-Amro to RBS infrastructure in a new Datacentre. Migrations covered diverse infrastructure including Windows, Linux, Unix, SQL, and Oracle.
Sql, Linux, Oracle, Budget, DevOps, Unix, Integration, Windows, Banking, Network, Infrastructure, Insurance, Storage, Server, WAN, Manager
2006 - 2009
job
Project Manager
LloydsTSB.
Provided leadership to complete urgent server replacement project. Delivered large change programme to consolidate all Recoveries and Collections activities onto new platform. Enhanced business efficiency by quickly providing infrastructure to offshore business processes, and migrated desktops and servers as part of removal of legacy Windows NT4 operating system.
Key Projects:
* Process Automation Programme: Drove urgent infrastructure upgrade involving provision of new P-Series AS400 and Unix servers.
* Debt Manager Programme: Implemented major business change programme for the Bank's Credit Operations, migrating all Collections and Recoveries activities onto new Debt Manager system. Collaborated with IBM consultants.
* Offshore Programme: Rapidly deployed a successful tactical implementation, providing infrastructure to enable the Bank to migrate offshore a number of key business processes for over 300 staff.
* NT4 Eradication Programme: Completed deployment covering over 1600 clients and 200 servers to the Wealth Management business.
* Goldfish Divestment Programme: Relocated a number of banking systems, telephony systems, desktops and servers.
Key Projects:
* Process Automation Programme: Drove urgent infrastructure upgrade involving provision of new P-Series AS400 and Unix servers.
* Debt Manager Programme: Implemented major business change programme for the Bank's Credit Operations, migrating all Collections and Recoveries activities onto new Debt Manager system. Collaborated with IBM consultants.
* Offshore Programme: Rapidly deployed a successful tactical implementation, providing infrastructure to enable the Bank to migrate offshore a number of key business processes for over 300 staff.
* NT4 Eradication Programme: Completed deployment covering over 1600 clients and 200 servers to the Wealth Management business.
* Goldfish Divestment Programme: Relocated a number of banking systems, telephony systems, desktops and servers.
Project Manager, Operations, Deployment, Unix, Automation, Leadership, Management, Windows, Banking, Offshore, Implementation, Infrastructure, Server, Processes, Manager
2004 - 2005
job
Project Manager
Henderson Global Investors.
Led the infrastructure stream of an extensive technical refresh programme across the entire global company. Installed core Active Directory, SMS and DFS systems, completed Windows XP desktop refresh, migrated entire company data storage from Novell to Windows and retired all legacy infrastructure. Led RFP process to engage third party provider.
Project Manager, Active Directory, Windows, RFP, Infrastructure, Storage, Data Storage, XP, Manager, LED
1997 - 2004
job
Project Manager
Merrill Lynch Europe Plc.
completing projects including Windows XP upgrade and software deployments; Senior NT Engineer for Abbey National Treasury Services; Senior Support Engineer for Image Technologies Developments Plc.
Project Manager, Windows, PLC, Support, Software, Treasury, XP, Manager
My education
1990
-
1993
University of Bristol
Honours Degree in Mechanical Engineering, Mechanical Engineering
Honours Degree in Mechanical Engineering, Mechanical Engineering
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