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jobs
Getting the best out of agile teams
Graham Smith
,
Weybridge, United Kingdom
Experience
Other titles
Skills
I'm offering
Accomplished servant leader capable of delivering large scale software development, infrastructure & digital transformations programs by effectively collaborating, facilitating, leading and coaching multiple scrum teams.
Excellent communication and interpersonal skills, flexible, resourceful and consistently developing professional relationships leading to successful results.
Has performed many roles including Agile Coach/Trainer, Scrum Master, Delivery Manager, Release Manager, Programme/Project manager
Excellent communication and interpersonal skills, flexible, resourceful and consistently developing professional relationships leading to successful results.
Has performed many roles including Agile Coach/Trainer, Scrum Master, Delivery Manager, Release Manager, Programme/Project manager
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2020 - ?
job
Senior Agile Coach / Agile Trainer
Fresh Agile United Kingdom.
• Developed and delivered agile training to small groups to help individuals gain fundamental agile knowledge and helping them to gain PSM certification as Scrum Master & Product Owner.
• Developed bitesize eLearning material for international client, including Kanban guidance, user story and BDD.
• Helped develop bespoke Agile Transformation Implementation Strategy for use with SME (Small and Medium Enterprises)
• Developed bitesize eLearning material for international client, including Kanban guidance, user story and BDD.
• Helped develop bespoke Agile Transformation Implementation Strategy for use with SME (Small and Medium Enterprises)
Scrum, Scrum master, Training, Agile, Product owner, Agile coach, Agile transformation, Kanban, Implementation, Transformation, BDD, Coach, International, Agile trainer
2019 - 2020
job
Senior Agile Coach
Icon Consultancy at WorldPay United Kingdom.
Coached 2 ART's with 16 teams across London, Cambridge, Brazil and Romania.
• Provided coaching and training on the Scaled Agile Framework (SAFe) and Best Practices
• Mentored RTE to ensure successful delivery of PI Planning Execution and Preparation phases.
• Motivated teams and programmes, including senior management, by consistently providing guidance and training to adopt new framework and adopt continuous improvement mindset.
• Contributed to the development of the Agile Playbook to educate new adopters of the Agile Mindset by curating many of the good practices that work for teams across the organisation. This included building and delivering training on the SAFe Agile frameworks
• Implemented various coaching techniques, workshops, training to support all key roles, including Business Stakeholders, that increased their ability to identify solutions to specific agile related issues.
• Inspired and coached key individuals to become Agile change agents within the organisation and this helped promote agile ways of working.
• Developed and delivered various workshops, including Kanban, TDD/BDD and User Story techniques
• Delivered SAFe Advanced Scrum Master, SAFe for Teams, Leading SAFe training to ensure teams are flexible in responding to changing client requirements.
• Supported & performed role of RTE.
• Implemented Scrum Master and Product Owner Community of Practice (CoP)
• Helped transition to Rally, which included training to different functions. Also helped RTE & scrum masters understand importance of metrics provided by Rally.
• Provided coaching and training on the Scaled Agile Framework (SAFe) and Best Practices
• Mentored RTE to ensure successful delivery of PI Planning Execution and Preparation phases.
• Motivated teams and programmes, including senior management, by consistently providing guidance and training to adopt new framework and adopt continuous improvement mindset.
• Contributed to the development of the Agile Playbook to educate new adopters of the Agile Mindset by curating many of the good practices that work for teams across the organisation. This included building and delivering training on the SAFe Agile frameworks
• Implemented various coaching techniques, workshops, training to support all key roles, including Business Stakeholders, that increased their ability to identify solutions to specific agile related issues.
• Inspired and coached key individuals to become Agile change agents within the organisation and this helped promote agile ways of working.
• Developed and delivered various workshops, including Kanban, TDD/BDD and User Story techniques
• Delivered SAFe Advanced Scrum Master, SAFe for Teams, Leading SAFe training to ensure teams are flexible in responding to changing client requirements.
• Supported & performed role of RTE.
• Implemented Scrum Master and Product Owner Community of Practice (CoP)
• Helped transition to Rally, which included training to different functions. Also helped RTE & scrum masters understand importance of metrics provided by Rally.
TDD, Framework, Organization, Coach, Development, Community, BDD, Support, Safe, Workshops, Coaching, Kanban, Management, Agile coach, Continuous improvement, Product owner, Agile, Training, Scrum master, Scrum
2019 - 2019
job
Agile Transformation Lead
Allianz Insurance United Kingdom.
Built, nurtured and grew agile teams to support divisional Agile transformation roadmaps.
• Established and lead Agile Transformation support team consisting of Agile Coaches, Agile Testing, Agile tooling and architecture support. Team provided agile framework guidance and oversaw the development of agile teams to ensure effective outcomes for the organization.
• Supported transition to Jira from Rally.
• Helped create CI/CD pipelines and how to run unit, functional and load tests as part of the pipeline
• Helped facilitate Executive Awareness & Engagement sessions to help reduce the risk of operational bottlenecks.
• Presented Agile Transformation updates to board members and senior management to help manage organisational dependencies and transformation progress.
• Implemented methods to track value through OKR's to align and connect agile teams to divisional goals.
• Helped develop organisational Agile Framework playbook and knowledge share to ensure teams and stakeholders are on the same page regarding the transformation goals
• Introduced Devops to teams and worked with test expert to introduce test automation tools and processes to assist teams accelerate delivery whilst preserving quality.
• Tailored Agile adoption strategy for each team, regularly assessing collateral and engagement effectiveness toward targeted outcomes.
• Developed team skills matrix and identified training needs for program.
• Embedded good behaviours in teams through repetition and feedback. Monitored behaviour changes within teams and across programme
• Established and lead Agile Transformation support team consisting of Agile Coaches, Agile Testing, Agile tooling and architecture support. Team provided agile framework guidance and oversaw the development of agile teams to ensure effective outcomes for the organization.
• Supported transition to Jira from Rally.
• Helped create CI/CD pipelines and how to run unit, functional and load tests as part of the pipeline
• Helped facilitate Executive Awareness & Engagement sessions to help reduce the risk of operational bottlenecks.
• Presented Agile Transformation updates to board members and senior management to help manage organisational dependencies and transformation progress.
• Implemented methods to track value through OKR's to align and connect agile teams to divisional goals.
• Helped develop organisational Agile Framework playbook and knowledge share to ensure teams and stakeholders are on the same page regarding the transformation goals
• Introduced Devops to teams and worked with test expert to introduce test automation tools and processes to assist teams accelerate delivery whilst preserving quality.
• Tailored Agile adoption strategy for each team, regularly assessing collateral and engagement effectiveness toward targeted outcomes.
• Developed team skills matrix and identified training needs for program.
• Embedded good behaviours in teams through repetition and feedback. Monitored behaviour changes within teams and across programme
Embedded, CI / CD, Processes, Framework, Test automation, Development, Testing, Support, Transformation, Jira, Architecture, Test, Management, Agile transformation, Automation, Agile, Training, DevOps
2019 - 2019
job
Agile Coach / Agile Trainer
Leaders.
Developed agile training material for Agile training organisations to be utilised for instructor led and eLearning training. Courses included Agile Fundamentals, Scrum Master Basics and advanced, Agile for Leaders
Scrum, Scrum master, Training, Agile, Agile coach, Coach, Agile trainer, LED
2018 - 2018
freelance
Senior Agile Coach / Agile Transformation Consultant
Parker Fitzgerald at Lloyds Banking Group United Kingdom.
• Worked within a Tier 1 UK retail banking institution, supporting the Internal audit teams' transition to agile way of working and to upskill to effectively audit Agile programmes.
• Responsibilities included Agile coaching / mentoring of teams and senior stakeholders, development of training material and training execution to support auditors in improving their agile knowledge.
• Developed material to help understand and track Objective Key Results (OKR) through the different levels of the bank.
• Developed scrum master training material, delivered scrum master training within internal audit.
• Lead Agile SME on audit team to audit banks new Agile framework for design effectiveness, operational effectiveness and scaling capabilities. Performed gap analysis and provided improvement ideas.
• Provided guidance to methodology team and Agile Coach and engineering teams to adapt SAFe to fit within banks compliance and governance requirements.
• Responsibilities included Agile coaching / mentoring of teams and senior stakeholders, development of training material and training execution to support auditors in improving their agile knowledge.
• Developed material to help understand and track Objective Key Results (OKR) through the different levels of the bank.
• Developed scrum master training material, delivered scrum master training within internal audit.
• Lead Agile SME on audit team to audit banks new Agile framework for design effectiveness, operational effectiveness and scaling capabilities. Performed gap analysis and provided improvement ideas.
• Provided guidance to methodology team and Agile Coach and engineering teams to adapt SAFe to fit within banks compliance and governance requirements.
Agile transformation, Framework, Audit, Coach, Development, Support, Transformation, Safe, Banking, Engineering, Compliance, Design, Agile coach, Mentoring, Agile, Training, Audit, Scrum master, Retail, Scrum, Coaching
2016 - 2018
job
Agile Coach / Delivery & Release Manager/ Senior Project Manager, Release Train Engineer (RTE)
Deutsche Bank United Kingdom.
• The Transaction Accounting team delivers global, strategic sub-ledger & accounting solutions to the Finance domain
• Provided training and coaching in Agile principles and practices to Development teams, Product Owners, Test teams, and program-level leadership to help adjust to agile ways of working.
• Provided Leading SAFe 4.5 training to Senior Management/Programme Managers for Global Transaction Banking team.
• Coached and advised leadership team to help drive Agile adoption throughout global team.
• Worked with cross functional teams to implement agile framework with globally distributed development teams, including scrum master role, sprint planning, daily scrums, sprint reviews and retrospectives.
• Developed training guides and coached Epic Owners (Product Owners) to develop product backlogs and engage in agile process.
• Helped implement DevOps to break down silos and empower Agile teams to release features on demand to end users.
• Supported development of tools to support agile delivery, including Jira, Confluence and Trello.
• Performed Release Train Engineer (RTE) role to facilitate Agile Release Train (ART) processes and execution.
• Provided training and coaching in Agile principles and practices to Development teams, Product Owners, Test teams, and program-level leadership to help adjust to agile ways of working.
• Provided Leading SAFe 4.5 training to Senior Management/Programme Managers for Global Transaction Banking team.
• Coached and advised leadership team to help drive Agile adoption throughout global team.
• Worked with cross functional teams to implement agile framework with globally distributed development teams, including scrum master role, sprint planning, daily scrums, sprint reviews and retrospectives.
• Developed training guides and coached Epic Owners (Product Owners) to develop product backlogs and engage in agile process.
• Helped implement DevOps to break down silos and empower Agile teams to release features on demand to end users.
• Supported development of tools to support agile delivery, including Jira, Confluence and Trello.
• Performed Release Train Engineer (RTE) role to facilitate Agile Release Train (ART) processes and execution.
Banking, Agile release train, Manager, Release manager, Processes, Framework, Coach, Development, SAFe 4, Support, Trello, Safe, Confluence, Project Manager, Test, Finance, Management, Leadership, Agile coach, Agile, Training, DevOps, Scrum master, Jira, Scrum, Coaching
2015 - 2016
job
Agile Coach, Senior Project Manager
HSBC United Kingdom.
• Worked on bank wide Operational Risk Transformation Programme (ORTP) to simplify and improve risk management to enable growth and comply with regulatory requirements.
• Member of global team, playing a Change & Implementation role.
• Facilitated scrum events, led and demonstrated value-add principles to the team
• Coached and supported business SME's to provide Product Owner function
• Assisted Product Owners in defining & documenting User Stories and prioritisation of divisional Backlog
• Member of global team, playing a Change & Implementation role.
• Facilitated scrum events, led and demonstrated value-add principles to the team
• Coached and supported business SME's to provide Product Owner function
• Assisted Product Owners in defining & documenting User Stories and prioritisation of divisional Backlog
Project Manager, Scrum, Agile, Product owner, Risk Management, Agile coach, User stories, Management, Growth, Implementation, Transformation, Regulatory, Coach, Manager, LED
2013 - 2015
job
Senior Project Manager, Scrum Master, Agile Coach
Credit Suisse United Kingdom.
• Worked on Strategic Back Testing system as part of IMM Waiver programme
• Worked with business sponsors (Credit Analytics) and Change function to manage scope, streamlining requirements and specification review process.
• Led a team of 90 including Solution Architects, Business Analysts, Test Analysts and Development Leads across 5 global locations. Built trust between business and IT by ensuring delivery activities transparent
• Facilitated with the Development Manager, the transition of the development team from waterfall to Agile as a Coach, while also acting as the Scrum Master on multiple mixed on/offshore teams
• Implemented sprints with daily stand-up, performed role of scrum master, training development leads into scrum master role.
• Managed RAID items and budgets in Clarity.
• Worked with business sponsors (Credit Analytics) and Change function to manage scope, streamlining requirements and specification review process.
• Led a team of 90 including Solution Architects, Business Analysts, Test Analysts and Development Leads across 5 global locations. Built trust between business and IT by ensuring delivery activities transparent
• Facilitated with the Development Manager, the transition of the development team from waterfall to Agile as a Coach, while also acting as the Scrum Master on multiple mixed on/offshore teams
• Implemented sprints with daily stand-up, performed role of scrum master, training development leads into scrum master role.
• Managed RAID items and budgets in Clarity.
Project Manager, Scrum, Scrum master, Training, Agile, Agile coach, Analytics, Test, Offshore, It, Testing, Development, Coach, Manager, LED, UP
2009 - 2013
job
Senior Project Manager, Scrum Master, Agile Coach
Royal Bank of Scotland United Kingdom.
• Implementation of global IT solution to support enhanced Operational Risk framework
• Liaised with Head of Group Operation Risk for business requirements and change processes, Technology Services for environment and infrastructure requirements, and SAS software as key software vendor. Improved performance by delivery stakeholders to meet deadlines.
• Oracle OBIEE implementation to cover initial key dashboards and key operational report. Selected reporting solution, managed vendor review, proof of concept & implementation.
• Managed UI development and configuration, reporting development and data migration using SAS Data loaders and stand-alone migration scripts. Implemented Risk Assessment (RA) and Control Testing.
• Improved divisional performance, embedding delivery focused culture. Built team of Business Analysts, UI, Reporting/Data Migration developers, and Functional/UAT test analysts to support delivery timeline.
• Project managed Credit Submission framework to manage problem debt workflow, facilitate reporting and enable data feeds to downstream systems for the Global Recovery Group (GRG).
• Coordinated data migration of ABN facilities / RWA and relevant GRG information into new framework.
• Managed multiple work streams with a geographically distributed team of 40. Controlled budget of £4m.
• Introduced Scrum framework to bring development timelines back on track. Ensured business SME supported Agile processes as Product Owner.
• Liaised with Head of Group Operation Risk for business requirements and change processes, Technology Services for environment and infrastructure requirements, and SAS software as key software vendor. Improved performance by delivery stakeholders to meet deadlines.
• Oracle OBIEE implementation to cover initial key dashboards and key operational report. Selected reporting solution, managed vendor review, proof of concept & implementation.
• Managed UI development and configuration, reporting development and data migration using SAS Data loaders and stand-alone migration scripts. Implemented Risk Assessment (RA) and Control Testing.
• Improved divisional performance, embedding delivery focused culture. Built team of Business Analysts, UI, Reporting/Data Migration developers, and Functional/UAT test analysts to support delivery timeline.
• Project managed Credit Submission framework to manage problem debt workflow, facilitate reporting and enable data feeds to downstream systems for the Global Recovery Group (GRG).
• Coordinated data migration of ABN facilities / RWA and relevant GRG information into new framework.
• Managed multiple work streams with a geographically distributed team of 40. Controlled budget of £4m.
• Introduced Scrum framework to bring development timelines back on track. Ensured business SME supported Agile processes as Product Owner.
It, Manager, RAW, Processes, Framework, Software, Coach, Development, Assessment, Testing, Infrastructure, Support, Implementation, Project Manager, Workflow, Technology, Test, SAS, Agile coach, Product owner, UI, Agile, Scrum master, Budget, Oracle, Scrum
2008 - 2009
job
Senior Project Manager
Scotia Gas Networks.
• Delivered functionality to implement Traffic Management Act (TMA) legislation
• Worked with senior business managers to improve system performance.
• Managed onshore/offshore 3rd party providers including Tata Consulting Services (TCS) and IBM.
• Supported and led the junior PMO analysts to improve governance and project delivery.
• Created Investment Committee funding, tracked and reported on budget of £2m.
• Wrote RFP, liaised with Procurement to evaluate responses, select and negotiate with suppliers.
• Key Technologies: Maximo/Insight/Java/.Net/Oracle/SQL Server.
• Worked with senior business managers to improve system performance.
• Managed onshore/offshore 3rd party providers including Tata Consulting Services (TCS) and IBM.
• Supported and led the junior PMO analysts to improve governance and project delivery.
• Created Investment Committee funding, tracked and reported on budget of £2m.
• Wrote RFP, liaised with Procurement to evaluate responses, select and negotiate with suppliers.
• Key Technologies: Maximo/Insight/Java/.Net/Oracle/SQL Server.
Consulting, LED, Manager, Maximo, Server, Net, Offshore, RFP, Management, Sql, PMO, Procurement, Budget, Oracle, SQL Server, Project Manager, Java
2007 - 2008
job
Development Manager/Agile Delivery Manager
M W Kellogg for Royal Dutch Shell PLC.
• Development and delivery of customised Documentum applications via Nexus Portal
• Managed teams of up to 25 in-house/3rd party and offshore resources.
• Worked with PMO to reduce dependency on 3rd party resources; improved change control processes.
• Led transition to support team to reduce costs, with appropriate documentation and training.
• Took ownership of release activities that required global interaction to ensure complex SharePoint system successfully deployed. Utilised JIRA to support release content.
• Coached and supported team in the transition from waterfall to agile methods to reduce product delivery timeline
• Key Technologies: Documentum/Java/.Net/Oracle 10g/Weblogic/HTML/JSP/JIRA
• Managed teams of up to 25 in-house/3rd party and offshore resources.
• Worked with PMO to reduce dependency on 3rd party resources; improved change control processes.
• Led transition to support team to reduce costs, with appropriate documentation and training.
• Took ownership of release activities that required global interaction to ensure complex SharePoint system successfully deployed. Utilised JIRA to support release content.
• Coached and supported team in the transition from waterfall to agile methods to reduce product delivery timeline
• Key Technologies: Documentum/Java/.Net/Oracle 10g/Weblogic/HTML/JSP/JIRA
Offshore, UP, LED, Manager, Portal, Processes, Documentum, Weblogic, Development, Support, Net, Html, Content, Jsp, PMO, Agile, Training, SharePoint, Oracle, Jira, HTML/CSS/Javascript, Java
2003 - 2006
job
Development Project Manager
Star Internet.
• Supported growth of 4th Contact's Working Wealth business; 80+ clients and 23,000+ subscribers
• Transferred architecture to a J2EE Tomcat server using a STRUTS and JSF framework.
• Key Technologies: Java/J2ee/SQL Server/XML/Apache/Tomcat/HTML/JSP/STRUTS.
• Business sold to Standard Life
• Transferred architecture to a J2EE Tomcat server using a STRUTS and JSF framework.
• Key Technologies: Java/J2ee/SQL Server/XML/Apache/Tomcat/HTML/JSP/STRUTS.
• Business sold to Standard Life
J2EE, Manager, Framework, Server, Development, Tomcat, Growth, Architecture, Jsp, Html, Apache, XML, SQL Server, HTML/CSS/Javascript, Project Manager, Java, Sql
2000 - 2003
job
Chief Technology Officer, Head of Development, Senior Project Manager
4th Contact Ltd.
• Reported to CEO and board, managing development and technological functions to create a web-based Employee Benefits Portal that aggregated data from internal systems and external providers
• Worked with other board members to develop and implement business operating model. Negotiated venture capital finance following due diligence on architecture and personal credibility.
• Worked with Finance Director to manage IT budgets. Managed in-house/3rd party team of 15+.
• Implemented Employee Benefit application from concept through to production. Led vision, strategy and planning to on-board 55+ corporate clients and 12,000+ subscribers.
• Key technologies included: Java/J2ee/SQL Server/XML/HTML/JSP
Previous experience includes technical consulting as PowerBuilder and Java SME for various organisations included CoreBit Europe, Sybase South Africa. Further details can be provided.
PROFEESIONAL DEVELOPMENT & TECHNICAL SKILLS
• Worked with other board members to develop and implement business operating model. Negotiated venture capital finance following due diligence on architecture and personal credibility.
• Worked with Finance Director to manage IT budgets. Managed in-house/3rd party team of 15+.
• Implemented Employee Benefit application from concept through to production. Led vision, strategy and planning to on-board 55+ corporate clients and 12,000+ subscribers.
• Key technologies included: Java/J2ee/SQL Server/XML/HTML/JSP
Previous experience includes technical consulting as PowerBuilder and Java SME for various organisations included CoreBit Europe, Sybase South Africa. Further details can be provided.
PROFEESIONAL DEVELOPMENT & TECHNICAL SKILLS
Jsp, LED, Manager, Portal, Production, Server, Web, Development, Ceo, Sybase, It, Architecture, Html, Technology, J2EE, Finance, Due Diligence, Consulting, XML, SQL Server, HTML/CSS/Javascript, Project Manager, Java, Sql
My education
Damelin College Chartered Institute of Secretaries
N/a, N/a
N/a, N/a
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