$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Senior
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Extensive project/ programme management experience delivering large-scale and complex projects. Business Change | Digital Transformation | Scrum Master | Product Owner
Charles Newman
,
Milton Keynes, United Kingdom
Experience
Other titles
Skills
I'm offering
Results driven project leader, business change professional, scrum master and product owner with extensive experience in leading large-scale improvement and transformation programmes.
Demonstrable experience of bringing structure to the delivery of initiatives, whilst collaborating with all stakeholders to provide a common understanding of deliverables with clear expectations and milestones.
Able to easily establish rapport to win hearts and minds through the demonstration of technical capabilities and a strong work ethic, establishing credibility, integrity, and trust, leading to increased productivity.
Commercially astute with an unflinching focus on creating business value and removing waste through the implementation of continuous improvements methodologies and creative thinking.
Demonstrable experience of bringing structure to the delivery of initiatives, whilst collaborating with all stakeholders to provide a common understanding of deliverables with clear expectations and milestones.
Able to easily establish rapport to win hearts and minds through the demonstration of technical capabilities and a strong work ethic, establishing credibility, integrity, and trust, leading to increased productivity.
Commercially astute with an unflinching focus on creating business value and removing waste through the implementation of continuous improvements methodologies and creative thinking.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
freelance
PROJECT MANAGER (FREELANCE)
Hopman Chaiss Ltd.
Responsible for the delivery of multiple transformation projects using both agile & waterfall approaches
• Experienced project manager and scrum master conversant with both waterfall/agile approaches, GDS
standards, working in partnership with organisations in deploying SaaS implementations, IT projects, data
protection, workforce management, supply chain, engineering and process improvement - delivering
structured step changes in capability and planned service transition to improve productivity and the bottom-
line.
• Experienced project manager and scrum master conversant with both waterfall/agile approaches, GDS
standards, working in partnership with organisations in deploying SaaS implementations, IT projects, data
protection, workforce management, supply chain, engineering and process improvement - delivering
structured step changes in capability and planned service transition to improve productivity and the bottom-
line.
Project Manager, Scrum, Scrum master, Agile, Saas, Management, Service, Engineering, It, Transformation, Service Transition, Manager
2019 - 2020
job
DIGITAL PROGRAMME DELIVERY MANAGER
HS2 LTD.
Responsible for the Digital Engineering programme, delivering a 'virtual railway' and digital twin
• Established programme roadmap and change plans to deliver the complex digital engineering strategy
• Transformed ways of working adopting a blended waterfall/agile approach aligned to the UK governments
GDS standards to deliver incremental value towards the realisation of a virtual railway & digital twin
• Through a series of workshops, led the Digital Engineering leadership team to produce the initial Product
Backlog, identified capabilities and milestones for the long-term programme roadmap
• Supported Product Owner and sub Product Owners with the ongoing refinement of the Product Backlog to better define capabilities and reflect priorities
• Worked with the directorate leadership and delivery teams to conduct Impact Assessments ensuring that
the teams were change-ready and change-capable. Coached and mentored the SLT and wider team on the Scrum framework
• Led sprints on implementing BIM capabilities aligned to PAS1192, ISO 8000 and ISO 9001 for AIMS, CAD
and GIS. Executed recovery and programme assurance activities to ensure timely delivery of capabilities
• Strategically addressed Sprint risks through developing the definitions of readiness (Definition of Ready)
and completeness (Definition of Done), and ensuring predictable availability of resources prior to commencing work
• Championed prioritisation and refinement activities to respond and flex to dynamic business needs
• Created robust governance and a structured delivery approach to increase transparency and 'buy-in'
• Designed a programme traceability benefits matrix to align programme roadmap to corporate objectives
• Established steering groups and regular meetings with Head of Digital Engineering, Subject Matter Experts,
Functional Leads, and the PMO to ensure robust governance and on track deliveries
• Supported a proof of concept (PoC) project to validate benefit profiles with the aim of using this exercise to share knowledge and best practice within the supply chain
• Established programme roadmap and change plans to deliver the complex digital engineering strategy
• Transformed ways of working adopting a blended waterfall/agile approach aligned to the UK governments
GDS standards to deliver incremental value towards the realisation of a virtual railway & digital twin
• Through a series of workshops, led the Digital Engineering leadership team to produce the initial Product
Backlog, identified capabilities and milestones for the long-term programme roadmap
• Supported Product Owner and sub Product Owners with the ongoing refinement of the Product Backlog to better define capabilities and reflect priorities
• Worked with the directorate leadership and delivery teams to conduct Impact Assessments ensuring that
the teams were change-ready and change-capable. Coached and mentored the SLT and wider team on the Scrum framework
• Led sprints on implementing BIM capabilities aligned to PAS1192, ISO 8000 and ISO 9001 for AIMS, CAD
and GIS. Executed recovery and programme assurance activities to ensure timely delivery of capabilities
• Strategically addressed Sprint risks through developing the definitions of readiness (Definition of Ready)
and completeness (Definition of Done), and ensuring predictable availability of resources prior to commencing work
• Championed prioritisation and refinement activities to respond and flex to dynamic business needs
• Created robust governance and a structured delivery approach to increase transparency and 'buy-in'
• Designed a programme traceability benefits matrix to align programme roadmap to corporate objectives
• Established steering groups and regular meetings with Head of Digital Engineering, Subject Matter Experts,
Functional Leads, and the PMO to ensure robust governance and on track deliveries
• Supported a proof of concept (PoC) project to validate benefit profiles with the aim of using this exercise to share knowledge and best practice within the supply chain
Scrum, Agile, PMO, CAD, Product owner, Leadership, Gis, Engineering, Workshops, Bim, Framework, LED, Manager
2018 - 2018
job
OPERATIONS PROGRAMME MANAGER (INTERIM)
DIGITALISATION.
Eurostar International Ltd
Responsible for successfully managing process digitisation to deliver key operational improvements
• Responsible for delivering the Digitalisation of Operations Programme, supporting the COO and CIO to
deliver business process improvements in the Operations eco system and to drive the realisation of the
"Big Picture", highlighting key challenges/opportunities and resource utilisation across workstreams
• Engaged with business leaders (Product Owners) to design benefit profiles, manage expectations around
the agile delivery of workstreams, highlighting any bottlenecks that require immediate attention to ensure
the Digitalisation of Operations programme was on track to deliver benefits
• Liaised with Deloitte Consulting, Rolling Stock Managers, and the Agile Development team to ensure that
IS enabled the fleet planning improvements with the relevant frameworks, processes, and technology
• Directed the agile team to work with the business to understand the organisational themes and develop a
roadmap with clear delivery milestones and capabilities to be realised
• Led the agile team comprising of Scrum Master, Product Owner, BA, Developers and Project Manager to deliver business improvements to Fleet Planning through the development of the production visibility app -
• Produced a consolidated weekly workstream update reports in various formats for differing stakeholder
groups. For the Executives - a one-page programme on a page update, for department - JIRA and MS
Teams. These reports tracked progress against the key workstreams identified under the digitalisation
strategy
• Spearheaded key workshops with stakeholders from IS and the business to prioritise and agree on the sequence for systems integration and enhancements focusing on delivering business value and sustaining
the change
• Provided guidance to the business and agile teams to produce business change plans to implement and embed the output/products from each sprint into the operational areas
• Provided financial management through accurate forecasts and budgeting for workstreams and projects
• Managed vendors for win-win outcomes through contractual SLAs, KPIs and Service Reviews where
performance was tracked, and expectations set. Where there were contractual breaches, the service
credits clause was invoked
• Led improvements in incident management through working with a UX/UI expert and the offshore delivery
teams to deliver operational service requirements for the Real Time Service Performance System
• Led the production of high-profile business cases for the enhancement and procurement of new systems
(e.g. on-board Wi-Fi and Real Time Service Performance Reporting). Achieved through close collaboration
with the supply chain and business sponsors
• Key stakeholder in procurement of the new Rostering & Maintenance Planning Software - involved in RfI,
RfP, RfT and RfQ processes
• Led analysis of the On-Board Train Wi-Fi PoC project with selected suppliers to support business case
development
• Experience of end to end software implementation (SDLC) and exposure to APIs, AWS, Azure Cloud
Migrations through managing integration projects and working closely with Solution Architects and Data
Managers both on and offshore to successfully deliver and embed changes
Responsible for successfully managing process digitisation to deliver key operational improvements
• Responsible for delivering the Digitalisation of Operations Programme, supporting the COO and CIO to
deliver business process improvements in the Operations eco system and to drive the realisation of the
"Big Picture", highlighting key challenges/opportunities and resource utilisation across workstreams
• Engaged with business leaders (Product Owners) to design benefit profiles, manage expectations around
the agile delivery of workstreams, highlighting any bottlenecks that require immediate attention to ensure
the Digitalisation of Operations programme was on track to deliver benefits
• Liaised with Deloitte Consulting, Rolling Stock Managers, and the Agile Development team to ensure that
IS enabled the fleet planning improvements with the relevant frameworks, processes, and technology
• Directed the agile team to work with the business to understand the organisational themes and develop a
roadmap with clear delivery milestones and capabilities to be realised
• Led the agile team comprising of Scrum Master, Product Owner, BA, Developers and Project Manager to deliver business improvements to Fleet Planning through the development of the production visibility app -
• Produced a consolidated weekly workstream update reports in various formats for differing stakeholder
groups. For the Executives - a one-page programme on a page update, for department - JIRA and MS
Teams. These reports tracked progress against the key workstreams identified under the digitalisation
strategy
• Spearheaded key workshops with stakeholders from IS and the business to prioritise and agree on the sequence for systems integration and enhancements focusing on delivering business value and sustaining
the change
• Provided guidance to the business and agile teams to produce business change plans to implement and embed the output/products from each sprint into the operational areas
• Provided financial management through accurate forecasts and budgeting for workstreams and projects
• Managed vendors for win-win outcomes through contractual SLAs, KPIs and Service Reviews where
performance was tracked, and expectations set. Where there were contractual breaches, the service
credits clause was invoked
• Led improvements in incident management through working with a UX/UI expert and the offshore delivery
teams to deliver operational service requirements for the Real Time Service Performance System
• Led the production of high-profile business cases for the enhancement and procurement of new systems
(e.g. on-board Wi-Fi and Real Time Service Performance Reporting). Achieved through close collaboration
with the supply chain and business sponsors
• Key stakeholder in procurement of the new Rostering & Maintenance Planning Software - involved in RfI,
RfP, RfT and RfQ processes
• Led analysis of the On-Board Train Wi-Fi PoC project with selected suppliers to support business case
development
• Experience of end to end software implementation (SDLC) and exposure to APIs, AWS, Azure Cloud
Migrations through managing integration projects and working closely with Solution Architects and Data
Managers both on and offshore to successfully deliver and embed changes
CIO, RFP, Business Case, Workshops, Offshore, Implementation, Business cases, Support, Incident Management, Development, Technology, International, Software, App, Production, Interim, Processes, LED, Manager, Agile, Project Manager, Scrum, AWS, Jira, Operations, UX, Scrum master, Azure, Agile development, Design, Procurement, UI, Product owner, Cloud, Consulting, Management, Integration, Service
2018 - 2018
job
IT BUSINESS CHANGE PROJECT MANAGER
GDPR PROGRAMME.
MANAGER / (INTERIM), Financial Ombudsman Service
Responsible for the successful recovery of the business-critical, compliance-led GDPR programme
• Developed the business case for the initiation and establishment of the compliance led GDPR programme
• Designed and set up the programme organisation and structure as part of the governance framework.
Programme board chaired by Chief Operating Officer; programme board members include Data Protection
Officer; Head of Information Security; Legal Counsel and other senior managers
• Developed high level programme reporting packs for SteerCo to update on progress and highlight key risks
• Responsible for programme team made up of 5 PMs and 3 BAs assigned to the workstreams and projects.
Managed the programme using a blended waterfall and agile approach and utilised tools such as
Visualisation Boards, MS Teams (Kanban), MS Gantt Charts and SharePoint
• Conducted deep dives into sub projects to understand trends and proactively address leading risk indicators
• Led project scoping exercise with Data Protection Officer, Head of Information Security, Enterprise Architects,
Business and Solutions Architects, Business Analysts and Subject Matter Experts, taking cognisance of new
areas of the legislation and the resultant changes to processes and procedures and the technology landscape
• Worked with Data Protection Officer (DPO) and Training Specialist to design training content covering an
introduction to GDPR, privacy by design, changes to obtaining consent from consumers, retention schedules,
caller verification and lawful basis for recording calls
• As part of Communications and Engagement strategy, establish appropriate reporting mechanisms to engage key stakeholders and provide period updates to programme board and executive members
• Led a resource rationalisation exercise to identify gaps in resource needs and produced a statement of works
(SoW) to procure consultancy services on an outcomes-based model to complement internal resources
Oct 2012 to Dec2017 PROJECT/PROGRAMME MANAGEMENT & BUSINESS CHANGE
(VARIOUS), Network Rail
Responsible for the successful recovery of the business-critical, compliance-led GDPR programme
• Developed the business case for the initiation and establishment of the compliance led GDPR programme
• Designed and set up the programme organisation and structure as part of the governance framework.
Programme board chaired by Chief Operating Officer; programme board members include Data Protection
Officer; Head of Information Security; Legal Counsel and other senior managers
• Developed high level programme reporting packs for SteerCo to update on progress and highlight key risks
• Responsible for programme team made up of 5 PMs and 3 BAs assigned to the workstreams and projects.
Managed the programme using a blended waterfall and agile approach and utilised tools such as
Visualisation Boards, MS Teams (Kanban), MS Gantt Charts and SharePoint
• Conducted deep dives into sub projects to understand trends and proactively address leading risk indicators
• Led project scoping exercise with Data Protection Officer, Head of Information Security, Enterprise Architects,
Business and Solutions Architects, Business Analysts and Subject Matter Experts, taking cognisance of new
areas of the legislation and the resultant changes to processes and procedures and the technology landscape
• Worked with Data Protection Officer (DPO) and Training Specialist to design training content covering an
introduction to GDPR, privacy by design, changes to obtaining consent from consumers, retention schedules,
caller verification and lawful basis for recording calls
• As part of Communications and Engagement strategy, establish appropriate reporting mechanisms to engage key stakeholders and provide period updates to programme board and executive members
• Led a resource rationalisation exercise to identify gaps in resource needs and produced a statement of works
(SoW) to procure consultancy services on an outcomes-based model to complement internal resources
Oct 2012 to Dec2017 PROJECT/PROGRAMME MANAGEMENT & BUSINESS CHANGE
(VARIOUS), Network Rail
Business Case, UP, Manager, LED, Processes, Framework, Interim, DPO, Enterprise, Data protection officer, Organization, Retention, It, Network, Security, Design, Content, Compliance, Technology, Service, Data protection, Kanban, Management, GDpr, Information Security, Agile, Training, SharePoint, Project Manager
2014 - 2018
job
Board Member
Milton Keynes YMCA Ltd.
2016 - 2017
job
PROJECT MANAGER
CHANGE.
PLAIN LINE PATTERN RECOGNITION,
Network Rail
Responsible for project implementation and assurance of the Plain Line Pattern Recognition programme
• Implemented the Plain Line Pattern Recognition (PLPR) cutting edge technology to improve the organisations 'predict and prevent' strategy working collaboratively with stakeholders across the business
• Led the full SDLC for the patrol reporting tool with supply chain, asset information and engineering teams
• Developed joint project delivery plans with supplier (Omnicom Balfour Beatty), engineering and technical
teams to transition the plain line pattern recognition capability into asset information (BAU)
• Worked with Business Process Improvement consultants in Value Stream workshops focused on the defect examination cycle and to remove the non-value adding activities to pursue continuous
improvements
• Responsible for periodic reporting to the Maintenance Effectiveness Board, working closely the with Programme Planner to ensure milestones are aligned and change control procedures followed
• Responsible for managing suppliers and the matrix team through the pre-planning, planning and coordination of technical effort to ensure key workstreams were delivered, establishing the critical path
• Chaired periodic risk review/RAID meetings to ensure that all risks and issues have allocated owners and responsible persons to deliver the agreed mitigation
• Responsible for Stakeholder and Engagement strategy, working with the communications team to ensure
all stakeholders are appropriately engaged throughout the project for their maximum buy-in
• Led the gathering of functional and non-functional requirements, conducted MoSCoW analysis on
features, produced UAT scripts, test plans and test reports for the patrol coverage tool
• Proactively engaged with Sponsor to ensure that funding for investments deliver value for money and project managed in line with agreed governance procedures
• Accountable for upholding safety behaviour standards and rules within my team and sphere of influence
Network Rail
Responsible for project implementation and assurance of the Plain Line Pattern Recognition programme
• Implemented the Plain Line Pattern Recognition (PLPR) cutting edge technology to improve the organisations 'predict and prevent' strategy working collaboratively with stakeholders across the business
• Led the full SDLC for the patrol reporting tool with supply chain, asset information and engineering teams
• Developed joint project delivery plans with supplier (Omnicom Balfour Beatty), engineering and technical
teams to transition the plain line pattern recognition capability into asset information (BAU)
• Worked with Business Process Improvement consultants in Value Stream workshops focused on the defect examination cycle and to remove the non-value adding activities to pursue continuous
improvements
• Responsible for periodic reporting to the Maintenance Effectiveness Board, working closely the with Programme Planner to ensure milestones are aligned and change control procedures followed
• Responsible for managing suppliers and the matrix team through the pre-planning, planning and coordination of technical effort to ensure key workstreams were delivered, establishing the critical path
• Chaired periodic risk review/RAID meetings to ensure that all risks and issues have allocated owners and responsible persons to deliver the agreed mitigation
• Responsible for Stakeholder and Engagement strategy, working with the communications team to ensure
all stakeholders are appropriately engaged throughout the project for their maximum buy-in
• Led the gathering of functional and non-functional requirements, conducted MoSCoW analysis on
features, produced UAT scripts, test plans and test reports for the patrol coverage tool
• Proactively engaged with Sponsor to ensure that funding for investments deliver value for money and project managed in line with agreed governance procedures
• Accountable for upholding safety behaviour standards and rules within my team and sphere of influence
Project Manager, Test, Technology, Engineering, Network, Workshops, Implementation, Safety, LED, Manager
2012 - 2014
job
PROJECT MANAGER, RISK BASED MAINTENANCE PROGRAMME
Network Rail.
Led reliability improvement and value stream workshops to deliver risk-based maintenance regimes
• End-to-end project management, business change, including project planning, scope, analysis & reporting
• Managed the delivery of maintenance regimes signed-off by Technical Authority & Professional Heads
• Implemented process improvements to drive the efficient release of cross-functional maintenance regimes
• Created toolkits and process maps to enable key implementation and opportunities reporting dashboards
• Designed implementation strategy and proposed workable plans to support delivery of revised regimes
• Identified and removed project barriers through effective risk management strategies and plans
• Conducted training needs analysis with routes to ensure appropriate nominations for training courses
• Developed tailored change plans to engage devolved routes to secure buy-in and drive continuous
improvements
• End-to-end project management, business change, including project planning, scope, analysis & reporting
• Managed the delivery of maintenance regimes signed-off by Technical Authority & Professional Heads
• Implemented process improvements to drive the efficient release of cross-functional maintenance regimes
• Created toolkits and process maps to enable key implementation and opportunities reporting dashboards
• Designed implementation strategy and proposed workable plans to support delivery of revised regimes
• Identified and removed project barriers through effective risk management strategies and plans
• Conducted training needs analysis with routes to ensure appropriate nominations for training courses
• Developed tailored change plans to engage devolved routes to secure buy-in and drive continuous
improvements
Project Management, Project Manager, Training, Risk Management, Management, Workshops, Implementation, Support, LED, Manager
2009 - 2012
job
SENIOR IT PROJECT MANAGER
Oxford University Hospitals NHS Trust.
Responsible for the delivery of complex software & ERP projects for the Oxfordshire Health Economy
• Led and coached a multi-functional team, and matrix managed 8 resource organisational project team
• Liaised with middleware providers & technical teams to design products in line with client requirements
• Directed full lifecycle of a portfolio of projects from planning and scope to controls and implementation
• Spearheaded collaboration, using SCRUM to deliver development work packages in 2 weekly sprints
Early career details include
• Led and coached a multi-functional team, and matrix managed 8 resource organisational project team
• Liaised with middleware providers & technical teams to design products in line with client requirements
• Directed full lifecycle of a portfolio of projects from planning and scope to controls and implementation
• Spearheaded collaboration, using SCRUM to deliver development work packages in 2 weekly sprints
Early career details include
Design, Project Manager, Scrum, ERP, IT Project Manager, Middleware, It, Implementation, Development, Health, Software, LED, Manager
2008 - 2009
job
Business Analyst
Total UK Ltd.
Analyst
2007 - 2008
job
Data Analyst
Mercedes-Benz UK Ltd.
Analyst
2007 - 2007
job
Commercial Officer
Siemens Enterprise Communication Ltd.
2005 - 2007
job
Accounts Administrator
Salvesen Logistics Ltd.
Voluntary experience
Administrator
My education
?
-
2005
University of Buckingham
MSc, Service Management
MSc, Service Management
?
-
2002
Central University
BSc, Management Studies
BSc, Management Studies
Charles' reviews
Charles has not received any reviews on Worksome.
Contact Charles Newman
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Charles directly in Worksome.
are ready to help you
and get specific bids from skilled talent in Denmark