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Haseeb uz Zafar Mohammed
,
Hyderabad, India
Experience
Other titles
Skills
I'm offering
An optimistic and experienced engineer looking for opportunities in the following writing domains of the IT industry. Technical Documentation, End user documents, Technical Support, Marketing and Planning, Quality and Project Management. I am a team player, good communication skills, self-motivated, quick to learn, punctual, disciplined, well organized and prioritize as per the need of the task assigned to achieve a better result. My aim is to polish the skills I have and develop new skills to become a better engineer and grow with the company.
Markets
United Kingdom
Links for more
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Language
English
Fluently
My experience
2013 - 2018
job
Senior Technical Writer
Cyient Limited.
Job Responsibilities:
• Participate in all aspects of the product lifecycle (SDLC/DDLC) from authoring to delivery.
• Plan, SOW, Work packages, communicate and Co-ordinate with team to accomplish project
requirements.
• Worked on all ITIL practices by creating process flowcharts, Key Performance Indicators (KPIs),
checklist and project reports, for organizational planning, decision making and problem solving
issues.
• Work closely with the Subject Matter Experts (SME's), system Architects and clients to help
deliver innovative authoring solutions.
• Gather information from SME's and understand the technicality of the product.
• Acting team lead and perform Editorial Review of the manuals being generated.
• Preparation of End User Manuals, Installation guides, Online Help files, Computer Based
• Participate in all aspects of the product lifecycle (SDLC/DDLC) from authoring to delivery.
• Plan, SOW, Work packages, communicate and Co-ordinate with team to accomplish project
requirements.
• Worked on all ITIL practices by creating process flowcharts, Key Performance Indicators (KPIs),
checklist and project reports, for organizational planning, decision making and problem solving
issues.
• Work closely with the Subject Matter Experts (SME's), system Architects and clients to help
deliver innovative authoring solutions.
• Gather information from SME's and understand the technicality of the product.
• Acting team lead and perform Editorial Review of the manuals being generated.
• Preparation of End User Manuals, Installation guides, Online Help files, Computer Based
ITIL, Online
My education
2018
-
2019
De Monfort University
Masters, Engineering Management
Masters, Engineering Management
n/a
Bachelors, Trained (Minor in Graphic)
Bachelors, Trained (Minor in Graphic)
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