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Experienced professional with 12 years of administrative experience
Claire Bussey
,
Waddesdon, United Kingdom
Experience
Other titles
Skills
I'm offering
I am an administrative professional with 12 + years experience in providing strong customer & employee business support, more recently within the field of training.
I have worked for Harley-Davidson Motor Company, (Harley-Davidson University team), overseeing the deployment of dealer training across International regions.
I currently work for a global software company as a Training Coordinator for the EMEA region. My focus is on Training Delivery Coordination, Operational Improvement and Customer Service.
Top 5 Strengths:
Consistency, Learner, Arranger, Positivity & Restorative.
I have worked for Harley-Davidson Motor Company, (Harley-Davidson University team), overseeing the deployment of dealer training across International regions.
I currently work for a global software company as a Training Coordinator for the EMEA region. My focus is on Training Delivery Coordination, Operational Improvement and Customer Service.
Top 5 Strengths:
Consistency, Learner, Arranger, Positivity & Restorative.
Markets
United Kingdom
Language
English
Fluently
Ready for
Ongoing relation / part-time
My experience
2018 - ?
job
Training co-ordinator (EMEA)
Harley-Davidson Europe Ltd.
Own and manage the billing process which includes cost analysis of individual classes and chargebacks to dealers via manual and corporate billing systems. Working
knowledge of SAP. Build and manage supplier relationships as they pertain to
training support materials and equipment. Strong knowledge of the in-house
Learning Management System to allow for management of posting training classes,
managing registrations and closing of classes. Author responsibilities of the H-DNet
system to oversee the creation and necessary edits of training documents housed in
the global Training tab. Have knowledge of the LMS reporting tool functionalities to provide reports showing performance of dealers as it relates to training while
providing key measurements for use of internal and external stakeholders. Possess
multi-lingual communication- skills demonstrating attention to detail and specifics to provide dealers, field and facilitators required information for upcoming training
venues.
knowledge of SAP. Build and manage supplier relationships as they pertain to
training support materials and equipment. Strong knowledge of the in-house
Learning Management System to allow for management of posting training classes,
managing registrations and closing of classes. Author responsibilities of the H-DNet
system to oversee the creation and necessary edits of training documents housed in
the global Training tab. Have knowledge of the LMS reporting tool functionalities to provide reports showing performance of dealers as it relates to training while
providing key measurements for use of internal and external stakeholders. Possess
multi-lingual communication- skills demonstrating attention to detail and specifics to provide dealers, field and facilitators required information for upcoming training
venues.
SAP, Training, Management, It, Support, Detail
2017 - 2017
job
Software Administrator
JUXT Ltd.
Administrator using Linux and Emacs operating systems. Worked alongside
computer programmers to deliver administrative support. Daily updates of the in-
house CRM system. Dealt with sensitive contracts and operated demonstrating a
high level of integrity. I was made redundant due to restructuring.
computer programmers to deliver administrative support. Daily updates of the in-
house CRM system. Dealt with sensitive contracts and operated demonstrating a
high level of integrity. I was made redundant due to restructuring.
Linux, CRM, Contracts, Support, Software, Administrator, Contracts
2013 - 2017
job
Business Manager
Harlequin Garage LTD.
Developed automotive business with my partner; covered marketing, accounting and general administrative duties within the business.
Marketing, Manager
2008 - 2012
job
Administrative Officer
Locata Housing Services.
Offered a high level of IT support to Councils and Housing associations around the
UK. Worked efficiently to distribute information to new and existing members of Locata. Provided a high level of admin support to management team. Consulting with our support team to achieve resolutions to IT and other technical issues relating
to the Locata system. Making and receiving calls from Councils and Housing
associations. Use of CRM software and web packages
UK. Worked efficiently to distribute information to new and existing members of Locata. Provided a high level of admin support to management team. Consulting with our support team to achieve resolutions to IT and other technical issues relating
to the Locata system. Making and receiving calls from Councils and Housing
associations. Use of CRM software and web packages
CRM, It support, Consulting, Management, It, Support, Software, Web
My education
2015
-
2016
n/a
Unspecified, Pitman Training
Unspecified, Pitman Training
2003
-
2006
Portsmouth University
Bachelors, Advertising Cultures
Bachelors, Advertising Cultures
1996
-
2003
St Bernards Convent Grammar School
Secondary, English
Secondary, English
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