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Experienced Project/Implementation Manager
Kevin Knight
,
Tonbridge, United Kingdom
Experience
Other titles
Skills
I'm offering
I have significant experience in delivery of IT and business change Projects and Programmes and I am comfortable working on both small & large scale initiatives. My main focus is do do a great job for the client and bring capabilities to the table that many organisations do not have.
If you need delivery support on a part-time basis then I can accommodate this too.
Key skills I can offer:
- Vendor selection
- Project initiation & mobilisation
- Digital/ecommerce delivery
- Systems and data migration
- Test Management
- Systems Integration Skills
- Business Operating Model Delivery
- M&A - post merger/divestment management
If you need delivery support on a part-time basis then I can accommodate this too.
Key skills I can offer:
- Vendor selection
- Project initiation & mobilisation
- Digital/ecommerce delivery
- Systems and data migration
- Test Management
- Systems Integration Skills
- Business Operating Model Delivery
- M&A - post merger/divestment management
Markets
United States
United Kingdom
France
Germany
Lithuania
Denmark
Norway
Sweden
Finland
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
French
Good
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - 2020
freelance
Programme Manager
The Body Shop.
Programme Manager. I led the full lifecycle delivery (initiation to BAU support) of SAP C/4 HANA into the Global Digital Marketing & CRM functions to transform marketing capabilities, business intelligence and performance metrics. Included complex integrations and a large customer data migration (30 million + 0.4 Bn transactions) delivered through a combination of in-house staff, contractors, software suppliers and 3rd party service providers.
Service, LED, Manager, Service Transition, Software, International, Development, Testing, Support, Transformation, Implementation, Technology, Digital Marketing, Integration, M&A, C, Agile, SAP, Retail, CRM, Ecommerce, Business Intelligence, Marketing
2018 - 2018
freelance
Lead Consultant
BTD Consulting.
Leading the divesture of a business unit from a US paper manufacturer. Responsible for planning and co-ordination across all business workstreams both in the lead up to the deal and post deal separation/integration.
Integration, UP
2017 - 2018
freelance
Interim Management
Burberry.
Leading the Retail IT function following the departure of the IT Director. Mainly focused on technical and business transition of various retail systems (POS, SAP) into BAU operations. Worked with the business and IT groups to agree and deliver roll-out, business readiness (UAT, training, master data setup, org & process change) and cut-over plans.
Retail, Operations, SAP, Training, Interim management, Management, It, Pos, Interim
2017 - 2017
freelance
Programme Manager
Williams Lea Tag (DHL subsidiary).
Mobilised a programme to re-architect their delivery platform, establish governance, financial controls and led the requirements and design phase until the company was acquired.
Design, Manager, LED
2016 - 2016
freelance
Programme Manager
Primark.
Engaged to mobilise the programme by building a cross-functional, multi-vendor team, prepare the various workstreams & governance required for the Design phase of an Oracle Retail/Supply Chain implementation. Delivered strategy/approach documentation for each phase - Design, Build, Test & Implementation/Cut-over - working with the SI.
Design, Retail, Oracle, Test, Implementation, SI, Manager
2015 - 2016
freelance
Test and Cut-over Manager
Snatt Logistica (Italy)/Ralph Lauren.
Engaged to lead Snatt's component of the Ralph Lauren SAP roll-out across EMEA, I was responsible for testing, cut-over and service transition of their supply chain systems.
SAP, Test, Service, Testing, Service Transition, Manager
2014 - 2014
freelance
Programme Director
New Look.
Responsible for mobilisation of a complex omnichannel transformation programme to deliver step changes to their business (using Oracle Retail). Responsible for scoping and definition of each stage of the programme and the subsequent team building, stakeholder management, business change management, budgeting and board approvals. I was also instrumental in the negotiation and on-boarding of 3rd party integration, testing and change partners.
Change management, Retail, Oracle, Stakeholder Management, Business Change Management, Management, Integration, Transformation, Omnichannel, Testing
2010 - 2012
freelance
Programme Manager
Mothercare.
Following the merger of Mothercare & ELC I was engaged to mobilise and lead the delivery of a transformation programme to redesign, replatform and relaunch all multi-channel ecommerce systems based on the Salesforce platform (web, call centre, in-store ordering, collect in store, mobile). Team was a matrix of external suppliers, on & offshore teams, internal staff and contractors and covered the entire lifecycle from design, build, test, customer data migration and transition to BAU. All channels went live successfully on time providing the ecommerce team with a leading-edge platform for growth.
Design, Ecommerce, Salesforce, Test, Offshore, Growth, Transformation, Web, Redesign, Manager
2009 - 2010
freelance
Programme Manager
J Sainsbury's.
Leadership of a complex SAP integration programme to replace Shelf-edge label and Point of Sale ticketing systems across all stores. The team of c50 consisted of multiple offshore and UK-based suppliers as well as internal IT & business resources.
SAP, Leadership, Integration, Offshore, It, Manager
2006 - 2008
freelance
Programme Manager
Barclaycard/First Data.
I led a large & complex programme to define and deliver a new managed service to Barclaycard as a B2B service. This involved end-to-end responsibility, from solution architecture and setting up of commercial partnerships through to implementation and cut-over. I was also responsible for delivery of operational components such as call centres, on-line services and change activity through a team of c100.
B2B, Solution architecture, Service, Architecture, Implementation, Manager, LED, UP
2003 - 2006
freelance
Programme Manager
LIttlewoods/Shop Direct.
Programme Management roles in a multi-year & complex post-merger integration programme (c£200M budget) affecting all functions of two major ecommerce/home shopping companies. This involved design of the target environment and extensive customer data migration and integration of financial services, supply chain, warehousing, call centres, merchandising systems & CRM.
Design, Ecommerce, CRM, Budget, C, Management, Integration, Manager
2001 - 2003
job
Delivery Director
Polo Ralph Lauren.
Responsible for merging the operation of various RL franchisees & licensees into a new PRL Europe organisation This included building the team and subsequent definition, planning and on-time delivery of complex systems and data migrations across Europe to support growth, acquisition, and business restructure, including head-office relocation to Geneva.
Project Management, IT technical project management, PROJECT PLANNING, Communication
1998 - 2001
job
Head of Retail Business Systems
Levi Strauss Europe.
(2 yrs). Responsible for design and delivery of IT systems to support 300+ retail stores across Europe. This was a programme management role managing a team of 24 and a budget of $10m.
IT Programme Manager (2 yrs). Responsible for delivery of the IT programme to implement a complex package implementation and systems integration project involving significant organisational change.
IT Programme Manager (2 yrs). Responsible for delivery of the IT programme to implement a complex package implementation and systems integration project involving significant organisational change.
Design, Retail, Budget, Management, Integration, It, Implementation, Support, Manager
1990 - 1998
job
Various Project Management
BAA Plc.
roles leading teams to deliver projects to £2 million. This role involved managing joint IT/business teams, contracts and relationships with external suppliers, and business cases.
Project Management, Contracts, Management, It, Business cases, Contracts
My education
1995
-
1997
Open University
MBA, N/a
MBA, N/a
1981
-
1983
Mid-Kent College
HND, Computer Science
HND, Computer Science
1980
-
1982
Warwick University
BSc, Mathematics
BSc, Mathematics
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