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English to Arabic Technical Writer/Translator
Jamal Issa
,
Edinburgh, United Kingdom
Experience
Other titles
Skills
I'm offering
Hi,
Thank you for checking my profile.
I have been working in the IT industry since 2010, I have worked in many roles from process analyst to product owner, in the UK and outside.
I have excellent English and Arabic written and verbal communication skills, let's talk about your needs and how can I help.
Regards,
Jamal
Thank you for checking my profile.
I have been working in the IT industry since 2010, I have worked in many roles from process analyst to product owner, in the UK and outside.
I have excellent English and Arabic written and verbal communication skills, let's talk about your needs and how can I help.
Regards,
Jamal
Markets
United Kingdom
Industries
Language
English
Fluently
French
Good
Russian
Good
Ready for
Ongoing relation / part-time
Available
My experience
2018 - ?
job
Technical Business Analyst
Avaloq Innovation Ltd.
UK
♦ Working as an integral part of the lending and credit team.
♦ Supporting the core functionality of the Avaloq core product and providing third level support to our global
clientele.
♦ Involved in requirements gathering and specifications design for innovative new credit and lending software
products.
♦ Working as an integral part of the lending and credit team.
♦ Supporting the core functionality of the Avaloq core product and providing third level support to our global
clientele.
♦ Involved in requirements gathering and specifications design for innovative new credit and lending software
products.
Design, Support, Analyst, Software
2014 - 2018
job
IT Coordinator
Social Care Alba.
UK
♦ Successfully managed the development and deployment of Care Management IT systems through
engagement with Social Care Alba and Edinburgh Napier University.
♦ Held workshops with key stakeholders to capture the requirements for projects.
♦ Managed and maintained technical and administrative support for over 50 staff members.
♦ Generated comprehensive company reports.
♦ Coordinated a team of five developers.
♦ User tested any new features prior to deployment.
♦ Successfully managed the development and deployment of Care Management IT systems through
engagement with Social Care Alba and Edinburgh Napier University.
♦ Held workshops with key stakeholders to capture the requirements for projects.
♦ Managed and maintained technical and administrative support for over 50 staff members.
♦ Generated comprehensive company reports.
♦ Coordinated a team of five developers.
♦ User tested any new features prior to deployment.
Deployment, Management, Workshops, It, Support, Coordinator, Development, Social
2013 - 2014
temp
Student Analyst
Edinburgh Napier University.
Edinburgh, UK
♦ Played an integral role within the consultancy team working side by side with the team of ALISS (A local information system for Scotland) conducting requirement gathering interviews and documenting responses
for later analysis.
♦ Recommended process improvements and enhancements to gather and analyse data from the Twitter feed
through proactive engagement with a team of Researchers and previous case examinations.
♦ Played an integral role within the consultancy team working side by side with the team of ALISS (A local information system for Scotland) conducting requirement gathering interviews and documenting responses
for later analysis.
♦ Recommended process improvements and enhancements to gather and analyse data from the Twitter feed
through proactive engagement with a team of Researchers and previous case examinations.
Twitter, Analyst
2010 - 2012
job
Business Process Analyst
Souccar for Electronic Industries.
Syria
♦ Provided support and summarised results following robust research, including gaps and flaws in the workflow
to ensure business and technology alignment and delivery of client-specific initiatives.
♦ Recommended business transformation solutions, and responded to all requests from the project team,
stakeholders, and senior leadership.
♦ Developed an (As - Is) workflow analysis using MS Visio or SAP power designer.
♦ Conducted and arranged requirement gathering workshops with stakeholders and business owners, to capture
software design and functionality requirements for collaboration with developers.
♦ Provided support and summarised results following robust research, including gaps and flaws in the workflow
to ensure business and technology alignment and delivery of client-specific initiatives.
♦ Recommended business transformation solutions, and responded to all requests from the project team,
stakeholders, and senior leadership.
♦ Developed an (As - Is) workflow analysis using MS Visio or SAP power designer.
♦ Conducted and arranged requirement gathering workshops with stakeholders and business owners, to capture
software design and functionality requirements for collaboration with developers.
Design, Research, SAP, Business transformation, Leadership, Visio, Technology, Workflow, Workshops, Software design, Transformation, Support, Analyst, Software, Power
My education
Edinburgh Napier University
MSc, Business Information Technology
MSc, Business Information Technology
Higher Institute of Business Administration
BSc, Management of Information Systems
BSc, Management of Information Systems
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