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An experienced relationship manager with strong project management skills
Connie Diabah
,
LONDON, United Kingdom
Experience
Other titles
Skills
I'm offering
I am an experienced stakeholder and relationship manager with experience working in Ghana and the United Kingdom. I have led teams to develop and deliver strategies for stakeholder engagement and inclusion. I have delivered high profile, multi-agency projects working with partners, sponsors, senior government officials and business leaders. From these experiences I have developed excellent communication and organisational skills with the ability to show leadership and commitment to both project delivery and the organisation. I am an efficient and cooperative team player with excellent presentation and influencing skills. I am self-motivated and driven to deliver projects to a high standard and contribute to success of my team and organisation.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2020
job
Lead on partner engagement
Regional Capacity Building, Immigration Enforcement International, British High Commission.
Accra
Responsible for the capacity building programme in Overseas Development Aid (ODA) countries. Developing technical knowledge and strengthening institutional capacity on migration, human trafficking and border security management, aiming at long-term sustainability.
• Developed capacity building plans and strategy to support and accurately monitor plans for each country in receipt of Immigration Enforcement International, ODA funding. Using project tools to track progress, assess risks, and the operational impact of projects. Ensure best value for money in planning and sustainable improvements in border security. Assist and coordinate timely submissions of reporting on programmes, including ad hoc monthly interim quarterly, annual and end of project reports.
• Lead on partner engagement: Identify, maintain key partnerships and business area of liaison, to build border security and management capacity. Support high quality and targeted capacity building projects, setting up procedures to enhance the cooperation in combating organised immigration crime. Collaborate with existing Immigration Enforcement International teams and key local law enforcement agencies to oversee and coordinate capacity building activity in ODA countries. Assist in developing a clear and coherent programme of capacity building plans.
• Capacity building through information sharing: Identify and sharing intelligence on threats to border security, working with local law enforcement agencies to take action. Accurately documenting risks and benefits, presenting recommendations to the senior officer in a timely manner. Contribute to disrupting organised crime groups responsible for immigration crimes using traditional and innovative methods. Working with the UK government Home Office training teams to develop and deliver training courses as well as 'training the trainers' programmes in order to facilitate knowledge sharing.
• Supporting local authorities and carriers to take action against passengers who represent a threat to the integrity of border management.
• Manage financial/budgetary planning, exercise quality control over all procedures and documents, and ensure proper follow-up as necessary and maintain an accurate asset register.
Responsible for the capacity building programme in Overseas Development Aid (ODA) countries. Developing technical knowledge and strengthening institutional capacity on migration, human trafficking and border security management, aiming at long-term sustainability.
• Developed capacity building plans and strategy to support and accurately monitor plans for each country in receipt of Immigration Enforcement International, ODA funding. Using project tools to track progress, assess risks, and the operational impact of projects. Ensure best value for money in planning and sustainable improvements in border security. Assist and coordinate timely submissions of reporting on programmes, including ad hoc monthly interim quarterly, annual and end of project reports.
• Lead on partner engagement: Identify, maintain key partnerships and business area of liaison, to build border security and management capacity. Support high quality and targeted capacity building projects, setting up procedures to enhance the cooperation in combating organised immigration crime. Collaborate with existing Immigration Enforcement International teams and key local law enforcement agencies to oversee and coordinate capacity building activity in ODA countries. Assist in developing a clear and coherent programme of capacity building plans.
• Capacity building through information sharing: Identify and sharing intelligence on threats to border security, working with local law enforcement agencies to take action. Accurately documenting risks and benefits, presenting recommendations to the senior officer in a timely manner. Contribute to disrupting organised crime groups responsible for immigration crimes using traditional and innovative methods. Working with the UK government Home Office training teams to develop and deliver training courses as well as 'training the trainers' programmes in order to facilitate knowledge sharing.
• Supporting local authorities and carriers to take action against passengers who represent a threat to the integrity of border management.
• Manage financial/budgetary planning, exercise quality control over all procedures and documents, and ensure proper follow-up as necessary and maintain an accurate asset register.
Training, Sustainability, Management, Security, Support, Presenting, Development, Office, International, Interim, UP
2011 - 2019
job
Lead Client and Communications Manager
Amazing Africa Ltd.
Ghana
Client relationship management with key government and private sector stakeholders and partners.
• Business development by broadening the scope of Amazing Africa from publishing to hospitality consultancy with local and international clients.
• Successful partnership working with the Ghana Hotel Association to introduce certification procedure for the sector.
• Built and managed a team to successfully deliver four editions of the Ghana Tourist Guide on time and on budget.
• Represented and promoted Amazing Africa at high profile events and meetings in Ghana and the UK.
• Delivered successful campaigns, promotions and presentations which have secured ongoing business relationships in the hospitality industry.
• Ensured that the highest standards of customer care are applied to our audiences and participants at events and on projects.
• Influenced key stakeholders with different agendas to adopt new concepts and different ways of working. Used my skills in advocacy to 'sell' the benefits of eco-tourism in Ghana.
• Lobbied strategic stakeholders to raise the profile and address some of the concerns of key players in the hospitality industry in Ghana.
Client relationship management with key government and private sector stakeholders and partners.
• Business development by broadening the scope of Amazing Africa from publishing to hospitality consultancy with local and international clients.
• Successful partnership working with the Ghana Hotel Association to introduce certification procedure for the sector.
• Built and managed a team to successfully deliver four editions of the Ghana Tourist Guide on time and on budget.
• Represented and promoted Amazing Africa at high profile events and meetings in Ghana and the UK.
• Delivered successful campaigns, promotions and presentations which have secured ongoing business relationships in the hospitality industry.
• Ensured that the highest standards of customer care are applied to our audiences and participants at events and on projects.
• Influenced key stakeholders with different agendas to adopt new concepts and different ways of working. Used my skills in advocacy to 'sell' the benefits of eco-tourism in Ghana.
• Lobbied strategic stakeholders to raise the profile and address some of the concerns of key players in the hospitality industry in Ghana.
Business development, Budget, SoMe, Management, Development, International, Guide, Manager
2008 - 2010
job
Stakeholder & Community Relations Executive, Communications and Public Affairs
London Organising Committee of the Olympic and Paralympic Games.
London Organising Committee of the Olympic and Paralympic Games (LOCOG), UK
Delivered LOCOG's Advocacy Programme with diverse stakeholders, partners and community groups in London.
• Developed and implemented the Community Relations Communication Strategy to involve a variety of communities and constituencies in London.
• Oversaw and managed the relationship between LOCOG and key stakeholders, organisations, community media, leaders and diverse groups in London.
• Delivered communications strategies for specific community groups as well as briefings, presentations and speeches to key stakeholders and agencies.
• Managed a team of 10 community coordinators engaging community groups and stakeholders to communicate and distribute information on the benefits of the London 2012 Games to enable their involvement and engagement.
• Established and maintained strategic relationships with high level community leaders, stakeholders and media representatives from different communities in London who became advocates for the London 2012 Games within their communities.
• Represented the London 2012 Organising Committee at meeting, events, and conferences to speak to audiences about Games benefits and opportunities.
• Ensured the effective and ongoing communication and liaison with key community figures and representatives including chairing meetings, event management as well as advising and informing colleagues of community needs and requirements.
• Managed the production of monthly and weekly newsletter and updates to community leaders and stakeholders.
Delivered LOCOG's Advocacy Programme with diverse stakeholders, partners and community groups in London.
• Developed and implemented the Community Relations Communication Strategy to involve a variety of communities and constituencies in London.
• Oversaw and managed the relationship between LOCOG and key stakeholders, organisations, community media, leaders and diverse groups in London.
• Delivered communications strategies for specific community groups as well as briefings, presentations and speeches to key stakeholders and agencies.
• Managed a team of 10 community coordinators engaging community groups and stakeholders to communicate and distribute information on the benefits of the London 2012 Games to enable their involvement and engagement.
• Established and maintained strategic relationships with high level community leaders, stakeholders and media representatives from different communities in London who became advocates for the London 2012 Games within their communities.
• Represented the London 2012 Organising Committee at meeting, events, and conferences to speak to audiences about Games benefits and opportunities.
• Ensured the effective and ongoing communication and liaison with key community figures and representatives including chairing meetings, event management as well as advising and informing colleagues of community needs and requirements.
• Managed the production of monthly and weekly newsletter and updates to community leaders and stakeholders.
Event, Management, Public affairs, Community, Production
2005 - 2008
job
Stakeholder Coordinator, Mayor of London's Office
Greater London Authority.
UK
Established and developed stakeholder relationships with community stakeholders in London.
• Established strategic partnerships and relationships between key stakeholders from London's diverse communities and the Mayor of London's Office.
• Delivered presentations to a wide range of audiences, close collaboration with multi agencies to achieve the best aims for the community and the Mayor's Office.
• Reviewed and evaluated the effectiveness of the stakeholder engagement programme and put in place mechanisms to ensure maximum efficiency of the engagement process.
• Advised the Mayor and senior managers of the Authority, on aspects of stakeholder engagement and community issues, in particular with women and students in London.
• Prepared regular reports, briefings and presentations for the Mayor and senior managers, interfacing between the Mayor's Office and the community.
• Promoted diversity and enabling equality of opportunity, and promoting the diverse needs and aspirations of London's communities.
• Ensured the effective and ongoing communication and liaison with London stakeholders to facilitate good working relationships and the effective involvement of stakeholders in policy development and service delivery, including management of events, meetings, general liaison and public correspondence.
Established and developed stakeholder relationships with community stakeholders in London.
• Established strategic partnerships and relationships between key stakeholders from London's diverse communities and the Mayor of London's Office.
• Delivered presentations to a wide range of audiences, close collaboration with multi agencies to achieve the best aims for the community and the Mayor's Office.
• Reviewed and evaluated the effectiveness of the stakeholder engagement programme and put in place mechanisms to ensure maximum efficiency of the engagement process.
• Advised the Mayor and senior managers of the Authority, on aspects of stakeholder engagement and community issues, in particular with women and students in London.
• Prepared regular reports, briefings and presentations for the Mayor and senior managers, interfacing between the Mayor's Office and the community.
• Promoted diversity and enabling equality of opportunity, and promoting the diverse needs and aspirations of London's communities.
• Ensured the effective and ongoing communication and liaison with London stakeholders to facilitate good working relationships and the effective involvement of stakeholders in policy development and service delivery, including management of events, meetings, general liaison and public correspondence.
Management, Service, Coordinator, Community, Development, Office, Service Delivery
2003 - 2005
job
Higher Executive Officer, The Home Office, UK
unknown.
Supported and delivered on work arising from the Sexual Offences Act 2003 including the management of a formally established project and supporting on other projects.
• Supported the policy development around sexual offences in the UK.
• Facilitated the passage of the Sexual Offences Bill through Parliament within the legislative time slot.
• Produced briefings and advise to ministers prior to and following parliamentary sessions.
• Supported and delivered on work arising from the Sexual Offences Act 2003 (the production of a Home office Circular, the production of leaflets and distribution to practitioners in the Criminal Justice System).
• Contributed and devlivered on the development of Sexual Assault Referrel Centres (SARCs) Project Management Team this included: timely responses to enquiries from those seeking to apply for SARC funding in an advisory and informative way; researched and prepared papers for meetings that are accurate, clear and appropriate to the agreed purpose; contributed to SARCs development work and monitored the project progress.
• Established and managed relationships with key stakeholders to enable the organisations aims to be met in ensuring thier input and support.
• Supported the policy development around sexual offences in the UK.
• Facilitated the passage of the Sexual Offences Bill through Parliament within the legislative time slot.
• Produced briefings and advise to ministers prior to and following parliamentary sessions.
• Supported and delivered on work arising from the Sexual Offences Act 2003 (the production of a Home office Circular, the production of leaflets and distribution to practitioners in the Criminal Justice System).
• Contributed and devlivered on the development of Sexual Assault Referrel Centres (SARCs) Project Management Team this included: timely responses to enquiries from those seeking to apply for SARC funding in an advisory and informative way; researched and prepared papers for meetings that are accurate, clear and appropriate to the agreed purpose; contributed to SARCs development work and monitored the project progress.
• Established and managed relationships with key stakeholders to enable the organisations aims to be met in ensuring thier input and support.
Project Management, Management, Support, Development, Office, Production
My education
1998
-
2001
University Leicester
Bachelors, Law DeMontfort
Bachelors, Law DeMontfort
1996
-
1998
Richmond Upon Thames College
Secondary, N/a
Secondary, N/a
1991
-
1996
La Retraite High School
Secondary, N/a
Secondary, N/a
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