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IT Business Analyst
Luís Costa
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Professional business analyst with experience in IT consulting projects, most recently within the retail banking and finance industry. Currently motivated to provide IT Business Analyst services as Freelancer, with the following skills: Business requirements specification; Business process mapping (As-Is, To-Be); Stakeholder management; Tests design, execution and coordination (IST/UAT); Defects management; Training development; Software dev. life cycle management (SDLC); Delivery and release management.
Markets
United States
United Kingdom
France
Germany
Lithuania
Denmark
Norway
Sweden
Finland
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
job
Consultant
Noesis.
Providing business analyst (BA) and Quality Assurance (QA) testing services remotely, to support the internal teams
in the implementation of technology solutions for improvement of processes and operations;
Key responsibilities:
• Validation of Business requirements documents (BRDs);
• End-to-end project monitoring;
• Review of business process modeling (As-Is and To-Be), and provide feedback;
• Remote software configuration and testing
• Provided training to internal teams regarding the business analyst's roles in process improvements
projects; Highlight the blocking points and communication with stakeholders.
• Providing functional testing support by analyzing and testing implemented requirements in Agile development environments, as well as support for issues diagnosis and defects management.
- Planning, executing, controlling and closing of the testing deliverables;
- Analysis of the BRD (Business Requirements Document) and FR (Functional Requirements) process, as well as working with the software under development;
- Develops and maintains the test plan using Jira software (X-Ray test management) tool
- Manages project issues, clarifications, defects creation and management; Escalates problems as necessary;
- Completes the test status report.
in the implementation of technology solutions for improvement of processes and operations;
Key responsibilities:
• Validation of Business requirements documents (BRDs);
• End-to-end project monitoring;
• Review of business process modeling (As-Is and To-Be), and provide feedback;
• Remote software configuration and testing
• Provided training to internal teams regarding the business analyst's roles in process improvements
projects; Highlight the blocking points and communication with stakeholders.
• Providing functional testing support by analyzing and testing implemented requirements in Agile development environments, as well as support for issues diagnosis and defects management.
- Planning, executing, controlling and closing of the testing deliverables;
- Analysis of the BRD (Business Requirements Document) and FR (Functional Requirements) process, as well as working with the software under development;
- Develops and maintains the test plan using Jira software (X-Ray test management) tool
- Manages project issues, clarifications, defects creation and management; Escalates problems as necessary;
- Completes the test status report.
Quality assurance, Processes, Software, Testing, Analyst, Support, QA, Management, Functional testing, Agile, Training
2018 - 2019
job
IT Business Analyst Consultant
BNP Paribas.
Providing business analyst (BA) services for process improvement, digital transformation and business process monitoring, supported by information technology solutions, for the BNP Paribas international banks clients.
Key responsibilities:
• Lead the business process requirements gathering to design current (As-Is) and target business process model (To-Be) for banking products, services and operations;
• Business requirement documents (BRD) created;
• Functional support of the development team provided;
• Highlight the blocking points and stakeholder’s management;
• Tests cases designed and executed (IST) and defects management;
• Coordinating User Acceptance Tests (UAT);
• Client demo and user training;
• Production delivery coordination;
• Carry out a regular follow-up of projects status;
Key responsibilities:
• Lead the business process requirements gathering to design current (As-Is) and target business process model (To-Be) for banking products, services and operations;
• Business requirement documents (BRD) created;
• Functional support of the development team provided;
• Highlight the blocking points and stakeholder’s management;
• Tests cases designed and executed (IST) and defects management;
• Coordinating User Acceptance Tests (UAT);
• Client demo and user training;
• Production delivery coordination;
• Carry out a regular follow-up of projects status;
Business Analysis, Functional testing, Test management, Project Management, Product training
2013 - 2018
job
IT Banking Analyst Consultant - Retail Core Banking System
ASSECO Group.
Provided business analysis services for banking institutions, to design functional solutions for business process
improvement, products and services based on retail core banking products and application system.
Key responsibilities:
• Created the project kick-off documents, project plan and deliverables;
• Business requirement document created to design current (As-Is) and target business process (To-Be) with functional specification;
• Promosoft Financial Suite (PFS) - retail core banking system analysis and improvement of products,
operations and services: deposits, current and saving accounts, lending, mortgage, pricing definition,
transferences, foreign operations, user profiles and roles access definitions;
• Stakeholder management, solution presentation and training provided;
• Functional test cases designed, executed (IST), defect management, and coordination of UAT;
• Coordinating production delivery and support after delivery provided;
• Detected new business opportunities for business process reengineering and improvement;
• Project plan update and regular project status reports provided;
improvement, products and services based on retail core banking products and application system.
Key responsibilities:
• Created the project kick-off documents, project plan and deliverables;
• Business requirement document created to design current (As-Is) and target business process (To-Be) with functional specification;
• Promosoft Financial Suite (PFS) - retail core banking system analysis and improvement of products,
operations and services: deposits, current and saving accounts, lending, mortgage, pricing definition,
transferences, foreign operations, user profiles and roles access definitions;
• Stakeholder management, solution presentation and training provided;
• Functional test cases designed, executed (IST), defect management, and coordination of UAT;
• Coordinating production delivery and support after delivery provided;
• Detected new business opportunities for business process reengineering and improvement;
• Project plan update and regular project status reports provided;
Design, Retail, Business Analysis, Operations, Training, Stakeholder Management, Management, Test, Banking, It, Support, Test cases, Analyst, Production
2012 - 2013
internship
Trainee - Business Analyst Consultant
CGI Inc.
Portugal
Provided Business Analyst services to design a supplier's performance assessment and monitoring
application for an industrial production facility.
Provided Business Analyst services to design a supplier's performance assessment and monitoring
application for an industrial production facility.
Design, Training, Test, Test cases, Analyst, Monitoring, Assessment, Production, Business Analysis
2011 - 2011
internship
Intern
DECATHLON.
Internal logistics process modelling and optimisation to eliminate all possible sources of waste.
Design, Continuous improvement, Optimization, Customer service, Sales, Service, Process Optimization
My education
2019
-
2022
Anglia Ruskin University
Doctorate (DBA), Business Administration and Management
Doctorate (DBA), Business Administration and Management
2011
-
2013
ISCTE Business School
Masters (MS.c), Management of Services and Technology
Masters (MS.c), Management of Services and Technology
2008
-
2011
ISCTE Business School
Bachelors (BS.c), Industrial Management and Engineering
Bachelors (BS.c), Industrial Management and Engineering
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