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jobs
Richard Kay
,
Great Preston, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2017 - ?
job
Business Analyst
GDPR.
Business Analyst for three high profile projects including regulatory implementations of GDPR and SMCR as well as a system migration effecting over £40 billion of mortgage accounts. Elicitation of requirements and design of solutions to ensure that regulatory changes are implemented in time to avoid regulatory censure.
Sole Business Analyst working on the UKAR GDPR programme to ensure that the all aspects of the new regulations are covered including individual rights, subject access requests and that the business has valid legal basis to hold all of its data.
Sole Business Analyst working on the UKAR GDPR programme to ensure that the all aspects of the new regulations are covered including individual rights, subject access requests and that the business has valid legal basis to hold all of its data.
Design, GDpr, Analyst, Regulatory
2017 - 2017
job
Business Analyst
UK Asset Resolution.
Business Analyst and Workstream Lead for the data and IT workstream to gather requirements and implement solutions to allow the business to begin reporting using the new IFRS9 financial accounting standards which are to come into force from April 2018
It, Analyst
2016 - 2017
job
Business Analyst
Negative Bank of England Base Rate.
Creation of a business impact assessment detailing the impacts should the Band of England move to a negative base interest rate. This involved assessing all mortgage processing systems, EUCA's and business processes to identify existing and future capabilities and making recommendations to stakeholders based on the findings.
Analyst, Assessment, Processing, Processes
2015 - 2016
job
Business Analyst - Customer Journey Quality Assurance
UK Asset Resolution / Computershare Loan Services.
Business Analyst for definition, testing and implementation of Customer Journey Quality Assurance campaigns including engagement with business leads and functional SME's to gather requirements of and design quality assurance campaigns to assess the quality of all journeys which a customer could experience with the business
Design, Quality Assurance, Implementation, Analyst, Testing
2015 - 2015
job
Business Analyst - Business Transformation Programme
Wm Morrisons Supermarkets Plc.
Business Analyst within the Business Transformation Programme to contribute to the creation of a HR Shared Service Centre and Centres of Expertise. Primary responsibility to work with third party suppliers to design and implement an e-Recruitment solution.
Design, Business transformation, Service, Recruitment, Transformation, Analyst
2011 - 2012
job
Operations Manager
T F Smiths UK Ltd.
Operations Manager responsible for all day to day activities of the vehicle breakdown recovery operation including the line management of vehicle mechanics, recovery drivers, call centre operators and finance clerks.
Operations, Operations manager, Finance, Management, Manager
2006 - 2011
job
DVLA Operations Manager
NSL Services Group Ltd.
Operations Manager responsible for all day to day activities of the enforcement operation against unlicensed vehicles including line management of Enforcement Officers, recovery drivers, call centre operatives and administration staff.
Administration, Operations, Operations manager, Management, Manager
2002 - 2006
job
BUSINESS ANALYST
GE Money UK.
Production of business critical inbound contact centre call volume forecasts, resource plans and MI for business stakeholders to aid in the deployment of contact centre resource for financial services card products
Deployment, Analyst, Production
My education
n/a
BTEC, Level Four Management
BTEC, Level Four Management
Garforth Community College
Secondary, General Studies
Secondary, General Studies
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