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Senior
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jobs
Glen Foster-Cooley
,
Peterborough, United Kingdom
Experience
Other titles
Skills
I'm offering
Heavily user focused UX Designer with solid proven experience +---- User focused (advocate) +---- Heavy mobile and multi platform UX experience +---- Strive to provide delightful user experiences and engagement. +---- Lean UX +---- Agile UX +---- User Centered Design +---- User testing +---- In person and remote research using digital tools +---- Wire-framing/Interaction Design +---- Prototype design/build (HTML/Javascript/CSS) +---- Creative designer (Adobe Suite) +---- Previous backend dev experience and database (SQL) driven web apps 20 years in Design and Development 10 Years solely focused on User Experience and Interaction design for large consumer brands across mobile (iOS and Android) and desktop products. Designed user interfaces for complex SAAS applications specifically around advanced staff and client management on high availability systems for the Care Sector. A strong user advocate that works well in balancing the right solutions between business and stakeholder requirements with the needs of users. My main driving force is the desire and ability to deliver delightful customer experiences that achieve underlying business goals.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
My experience
2019 - ?
job
Head
KisanHub.
Reporting directly to the CEO I was responsible for supporting the product and marketing teams with User
Experience input, wireframes & prototypes alongside various marketing collateral.
A large part of my role is in providing end to end product design solutions for Desktop enterprise SaaS
applications and the mobile apple solutions on both iOS and Android.
As part of further developing our product out I designed a UX and design direction to modernise the legacy
applications that we have to support an engineering effort to take the technology stack in to the 21st century.
I worked directly with all of the product teams and had one direct report. Our teams are collocated between
Cambridge UK and Pune India which leveraged my skills in working with and managing remote teams and the challenges that come with that.
Experience input, wireframes & prototypes alongside various marketing collateral.
A large part of my role is in providing end to end product design solutions for Desktop enterprise SaaS
applications and the mobile apple solutions on both iOS and Android.
As part of further developing our product out I designed a UX and design direction to modernise the legacy
applications that we have to support an engineering effort to take the technology stack in to the 21st century.
I worked directly with all of the product teams and had one direct report. Our teams are collocated between
Cambridge UK and Pune India which leveraged my skills in working with and managing remote teams and the challenges that come with that.
Marketing, Design, Android, IOS, Product Design, UX, Wireframes, Saas, Technology, Engineering, Support, Ceo, Enterprise, Direction
2018 - 2019
job
Senior Product Designer
GoCardless.
Product design lead in a cross functional team of Project managers, front end and full stack developers.
We used a mixture of data analytics and both in person and remote user testing to validate product decisions or concepts.
Through out the process as a Senior Product Designer I was responsible for driving the UI and UX direction of the feature or product aligning to our brand guidelines and design systems.
Part of the role was understanding the cultural and societal nuance around recurring payments specifically
bank to bank vs something like continual payment authority or standing orders and the way that people think about them and use them.
We used a mixture of data analytics and both in person and remote user testing to validate product decisions or concepts.
Through out the process as a Senior Product Designer I was responsible for driving the UI and UX direction of the feature or product aligning to our brand guidelines and design systems.
Part of the role was understanding the cultural and societal nuance around recurring payments specifically
bank to bank vs something like continual payment authority or standing orders and the way that people think about them and use them.
Design, Product Design, UX, User testing, UI, Analytics, Testing, Feature, Direction
2015 - 2018
job
Senior UX/Product Architect
Funding Circle UK.
As the Senior UX Designer my responsibilities cover both sides of our marketplace and throughout our
multinational locations providing direct strategy or support to the US and European offices.
Part of my responsibilities are working on introducing a programme of continual testing and research to feed in to both the product roadmaps for investor and borrower development but also to define and feed product
innovation in to the over all strategic direction.
Using a mixture of methodologies as required (Agile/Lean) the aim is to deliver user focused product that
scales globally across all of our regions. This mean I work closely with the design and product teams in the various locations and assist in defining UX strategy based on localised testing and user requirements.
In addition to global working my role spans working across platforms: Mobile, Mobile web and Desktop on both sides of the marketplace serving Borrowers and Investors.
multinational locations providing direct strategy or support to the US and European offices.
Part of my responsibilities are working on introducing a programme of continual testing and research to feed in to both the product roadmaps for investor and borrower development but also to define and feed product
innovation in to the over all strategic direction.
Using a mixture of methodologies as required (Agile/Lean) the aim is to deliver user focused product that
scales globally across all of our regions. This mean I work closely with the design and product teams in the various locations and assist in defining UX strategy based on localised testing and user requirements.
In addition to global working my role spans working across platforms: Mobile, Mobile web and Desktop on both sides of the marketplace serving Borrowers and Investors.
Design, UX, Research, Innovation, Agile, Lean, Support, Testing, Development, Web, Direction
2013 - 2015
job
Senior User Experience Designer/Architect
Wonga.
Part of a strong team that are not only evangelising UX though out the organisation but proving the value with KPI and metric improvements and customer engagement and satisfaction.
Focused on UX I Work on projects across several platforms including Mobile, Desktop and Tablet highlighting
my strong grasp of each platforms. These include large scale user focused projects but also supporting internal
teams in creating better internal tools.
I was Lead UX for a cross blended team (a mix of internal developers, designers and UX and external team members from our UCD agency) tasked with building next generation of mobile application for the business.
This required a complete rethink on both user journeys and interactions for the product and included multiple
rounds of validation and testing within a highly agile driven development process and is built upon a native/
hybrid angular front-end.
Internal Tool improvement providing UX ownership of improving internal systems and tools increasing core
business KPI's around customer services
Deep usability and funnel analysis for the international products for the company (Spain, Poland and South Africa) to identify UX issues and implement solutions to influence the core KPIs and metrics.
User research using our internal dedicated lab (ethnographic testing and behavioural studies).
Support the creative and product teams with journey maps, user flows/touch points, concepts, sketches and high fidelity prototypes based on research data analysis and user studies to ensure robust and measurable
solutions are delivered for the business and users.
Most projects have drawn from all or some of the following UX approaches:
+---- Research & Discovery +---- Stakeholder interviews +---- Ideation
+---- Concept generation and flow mapping
+---- Prototype validation - formal research sessions +---- Revalidation - formal and informal research
Focused on UX I Work on projects across several platforms including Mobile, Desktop and Tablet highlighting
my strong grasp of each platforms. These include large scale user focused projects but also supporting internal
teams in creating better internal tools.
I was Lead UX for a cross blended team (a mix of internal developers, designers and UX and external team members from our UCD agency) tasked with building next generation of mobile application for the business.
This required a complete rethink on both user journeys and interactions for the product and included multiple
rounds of validation and testing within a highly agile driven development process and is built upon a native/
hybrid angular front-end.
Internal Tool improvement providing UX ownership of improving internal systems and tools increasing core
business KPI's around customer services
Deep usability and funnel analysis for the international products for the company (Spain, Poland and South Africa) to identify UX issues and implement solutions to influence the core KPIs and metrics.
User research using our internal dedicated lab (ethnographic testing and behavioural studies).
Support the creative and product teams with journey maps, user flows/touch points, concepts, sketches and high fidelity prototypes based on research data analysis and user studies to ensure robust and measurable
solutions are delivered for the business and users.
Most projects have drawn from all or some of the following UX approaches:
+---- Research & Discovery +---- Stakeholder interviews +---- Ideation
+---- Concept generation and flow mapping
+---- Prototype validation - formal research sessions +---- Revalidation - formal and informal research
Mobile Application, Hybrid, Native, Organization, International, Development, KPI, Testing, Usability & UX, Support, Data Analysis, SoMe, Usability, Agile, Research, UX, User research, Angular, User Experience
2011 - 2013
job
User Experience Designer
Rakuten.
Part of the User Experience Team developing best in class User Journeys and Experience. Understanding
business objectives and aligning them with User interaction and experience.
business objectives and aligning them with User interaction and experience.
User Experience
2009 - 2011
job
UI/UX Designer
Webroster Ltd.
Responisble for the GUI/UI for 3 core web based so•ware applications specifically:
Webroster
Webbooker
You2Choose
I helped develop, implement and define the new company brand. I took sole responsibility of the two main
websites for the company.
In addition to this I worked with the development team in creating UI designs, writing the HTML/CSS and Javacript for the core web application.
Several side tasks included writing the SQL and layout framework for the applications KPI dashboard. I
presented in 2 roadshows (Reading and Edinburgh) showcasing the latest revision of the application and some
blue sky developments and UI enhancements the company was evaluating.
Webroster
Webbooker
You2Choose
I helped develop, implement and define the new company brand. I took sole responsibility of the two main
websites for the company.
In addition to this I worked with the development team in creating UI designs, writing the HTML/CSS and Javacript for the core web application.
Several side tasks included writing the SQL and layout framework for the applications KPI dashboard. I
presented in 2 roadshows (Reading and Edinburgh) showcasing the latest revision of the application and some
blue sky developments and UI enhancements the company was evaluating.
Css, Html, Sql, Layout, Writing, HTML/CSS/Javascript, UX, Websites, UI, SoMe, Revision, KPI, Development, Web, Framework
2006 - 2007
job
Web Developer
Abcam.
Developer, Web
2004 - 2006
job
System Analyst
Bourne Leisure Ltd.
Analyst
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