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Experienced product and project manager
Jordan Lowe
,
ASHFORD, United Kingdom
Experience
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United Kingdom
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Language
English
Fluently
My experience
2019 - ?
job
Product Manager
Electroneum.
Elecroneum is a cryptocurrency focused on using technology to create an ecosystem that
enables unbanked communities to earn and spend money, just like we can in more
developed countries. I am responsible for ensuring we deliver high quality products that add
value to our customers.
Key responsibilities;
● Line management for my product assistant, educating and nurturing her to become a
great product manager.
● Collaborating with stakeholders to define the product vision, strategy and roadmaps.
● Identifying business opportunities, customer pain points and validating hypotheses by
relentlessly analysing both, qualitative and quantitative data.
● Completing user testing with potential customers.
● Working with the marketing team to better understand market trends and our
competitors to maximise ROI on marketing activity.
● Working with developers, designers and stakeholders to create mobile/ app first
mockups that articulate customer problems and our proposed solutions.
● Flexing my entrepreneurial spirit to plan and build, on time, quality and high value
projects with my development team.
● Owning the backlog including creating user stories, prioritising tickets and completing
risk analysis.
● Positively motivating and leading the team to drive success.
● Facilitating effective meetings at all levels eg. stakeholder demos, supplier business
reviews, daily standup and retrospectives.
● Continuously pushing my own self development to be the best I can be.
Recent achievements
● Educating the tech team on the importance of putting customers and the center of every decision, instead of creating 'techy' products.
● Successfully launching a new freelancer platform, AnyTask. Even in these uncertain
times, we have seen an average growth of 180% in recent weeks.
● Launching mobile and utility top ups in 140 countries worldwide, providing an outlet
for our 3 million customers to spend their ETN.
● Successfully trained and optimised the use of Scrum and Jira throughout the business (Tech, Marketing, Operations).
● Aligned business functions and optimised processes to improve efficiencies and morale throughout the business.
● Trained and coached my product assistant to be able to effectively lead a team, write
product specifications and prioritise the backlog. She is now successfully leading a
team of developers with only my guidance and support.
enables unbanked communities to earn and spend money, just like we can in more
developed countries. I am responsible for ensuring we deliver high quality products that add
value to our customers.
Key responsibilities;
● Line management for my product assistant, educating and nurturing her to become a
great product manager.
● Collaborating with stakeholders to define the product vision, strategy and roadmaps.
● Identifying business opportunities, customer pain points and validating hypotheses by
relentlessly analysing both, qualitative and quantitative data.
● Completing user testing with potential customers.
● Working with the marketing team to better understand market trends and our
competitors to maximise ROI on marketing activity.
● Working with developers, designers and stakeholders to create mobile/ app first
mockups that articulate customer problems and our proposed solutions.
● Flexing my entrepreneurial spirit to plan and build, on time, quality and high value
projects with my development team.
● Owning the backlog including creating user stories, prioritising tickets and completing
risk analysis.
● Positively motivating and leading the team to drive success.
● Facilitating effective meetings at all levels eg. stakeholder demos, supplier business
reviews, daily standup and retrospectives.
● Continuously pushing my own self development to be the best I can be.
Recent achievements
● Educating the tech team on the importance of putting customers and the center of every decision, instead of creating 'techy' products.
● Successfully launching a new freelancer platform, AnyTask. Even in these uncertain
times, we have seen an average growth of 180% in recent weeks.
● Launching mobile and utility top ups in 140 countries worldwide, providing an outlet
for our 3 million customers to spend their ETN.
● Successfully trained and optimised the use of Scrum and Jira throughout the business (Tech, Marketing, Operations).
● Aligned business functions and optimised processes to improve efficiencies and morale throughout the business.
● Trained and coached my product assistant to be able to effectively lead a team, write
product specifications and prioritise the backlog. She is now successfully leading a
team of developers with only my guidance and support.
Technology, Manager, Processes, Risk analysis, App, Development, Cryptocurrency, Testing, Support, Growth, Marketing, Management, User stories, Product Manager, ROI, User testing, Operations, Jira, Scrum
2019 - 2019
job
Airport Transfers Product Manager
Holiday Extras.
Holiday Extras is the market leader for airport parking, supporting 7 million (and growing)
customers every year with the mission of 'Less hassle. More holiday'. Similarly to my role at Electroneum, I was responsible for leading a multidisciplinary team to accelerate the growth of our airport transfers product in order for it to be the second most booked product by 2021.
2019 saw YOY growth of 400% positive growth in both B2C and B2B channels.
Recent achievements
● Continuously accelerating B2C and B2B growth, currently 400% YOY.
● Increased session to book conversion from 5% to 10.25% in my last four months.
● Reengaged and motivated an underperforming multidisciplinary team by aligning
them with our vision and empowering them.
● Created and delivered 'extra products' such as flight delay cover for airport transfer
customers. Expected gross profit £85K and customer compensation costing under
£1K per annum.
● Expanding transfers into Europe, starting with a full integration in Germany.
customers every year with the mission of 'Less hassle. More holiday'. Similarly to my role at Electroneum, I was responsible for leading a multidisciplinary team to accelerate the growth of our airport transfers product in order for it to be the second most booked product by 2021.
2019 saw YOY growth of 400% positive growth in both B2C and B2B channels.
Recent achievements
● Continuously accelerating B2C and B2B growth, currently 400% YOY.
● Increased session to book conversion from 5% to 10.25% in my last four months.
● Reengaged and motivated an underperforming multidisciplinary team by aligning
them with our vision and empowering them.
● Created and delivered 'extra products' such as flight delay cover for airport transfer
customers. Expected gross profit £85K and customer compensation costing under
£1K per annum.
● Expanding transfers into Europe, starting with a full integration in Germany.
B2B, B2C, Product Manager, Integration, Less, It, Growth, Costing, Manager
My education
2011
-
2015
Oxford Brookes University
BSc, International Tourism Management
BSc, International Tourism Management
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