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Senior
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Experienced event and project manager
Emily Magee
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
I am an accomplished and extremely organised professional with significant 10+ years’ experience planning and delivering successful large-scale event and conferences in accordance with time and budget constraints. I'm a quality-driven individual; focusing on provision of outstanding customer services and implementation of best event management practices to ensure maximum success. I have extensive experience in balancing priorities, developing effective schedules, and fulfilling tight deadlines to improve client retention and drive positive feedback. I utilise my leadership skills to improve team performance and foster positive team collaboration. I leverage my interpersonal skills to liaise across wide variety of stakeholders, while promoting strategic collaboration. Proven expertise in:
• Project Management & Delivery
• Performance Improvement
• Stakeholder Engagement
• Logistics & Procurement
• Event Planning & Execution
• Team Leadership & Direction
• Client Satisfaction & Retention
• Budget Administration
• Quality Assurance & Control
• Crisis Management
• Supplier Management
• Relationship Development
• Business Development
• Marketing & Promotion
• Project Management & Delivery
• Performance Improvement
• Stakeholder Engagement
• Logistics & Procurement
• Event Planning & Execution
• Team Leadership & Direction
• Client Satisfaction & Retention
• Budget Administration
• Quality Assurance & Control
• Crisis Management
• Supplier Management
• Relationship Development
• Business Development
• Marketing & Promotion
Markets
United Kingdom
Links for more
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Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - 2020
job
Senior Conference Manager
Gartner UK Ltd.
Own control over co-ordination of 10 annual conferences for c-suite Gartner executive programme members within EMEA and Indian region by serving as team leader.
Ensured successful event management activities for all conferences by setting up milestones and deadlines, as well as obtaining approval of timelines from suppliers and tracking ongoing performance. Proposed innovative recommendations related to best delegate onsite experience via provision of strategic guidance to senior Gartner executive partners to maximise client satisfaction and retention. Facilitated improvement in customer loyalty and generation of 30% positive feedback by introducing various elements to optimise onsite experiences, such as design of executive program member lounges, exclusive member receptions, as well as VIP opportunities and dinners. Co-operated with external suppliers to innovate unique solutions to define leadership set objectives and provide first-class delegate experiences across all conferences. Fostered cash flow improvement by partnering with finance team to identify areas of investment, highlight spend deviations, as well as post event reconciliation against general ledger and budget closure. Utilised innate leadership talents to ensure appropriate allocation of portfolio across team, while identifying need for required training and subsequent coaching/mentoring to increase staff performance.
Key Contributions:
* Generated savings of £30K+ through robust management of £4M budget.
* Recognised for driving an increase in year on year attendee score from 3.64 to 4.13 via restructuring of attendee experience across VIP reception and engagement of new suppliers.
* Prevented potential risks by carrying out rapid response, decision-making, and crisis management of key challenges, including civil unrest and COVID-19 impacted conferences.
* Maximised peer networking scores at CIO leadership forums through design and delivery of delegate networking solution.
* Promoted consistent innovation and growth within onsite experiences via collaboration with logistics, branding program management, content, finance and strategy teams, and internal stakeholders.
Ensured successful event management activities for all conferences by setting up milestones and deadlines, as well as obtaining approval of timelines from suppliers and tracking ongoing performance. Proposed innovative recommendations related to best delegate onsite experience via provision of strategic guidance to senior Gartner executive partners to maximise client satisfaction and retention. Facilitated improvement in customer loyalty and generation of 30% positive feedback by introducing various elements to optimise onsite experiences, such as design of executive program member lounges, exclusive member receptions, as well as VIP opportunities and dinners. Co-operated with external suppliers to innovate unique solutions to define leadership set objectives and provide first-class delegate experiences across all conferences. Fostered cash flow improvement by partnering with finance team to identify areas of investment, highlight spend deviations, as well as post event reconciliation against general ledger and budget closure. Utilised innate leadership talents to ensure appropriate allocation of portfolio across team, while identifying need for required training and subsequent coaching/mentoring to increase staff performance.
Key Contributions:
* Generated savings of £30K+ through robust management of £4M budget.
* Recognised for driving an increase in year on year attendee score from 3.64 to 4.13 via restructuring of attendee experience across VIP reception and engagement of new suppliers.
* Prevented potential risks by carrying out rapid response, decision-making, and crisis management of key challenges, including civil unrest and COVID-19 impacted conferences.
* Maximised peer networking scores at CIO leadership forums through design and delivery of delegate networking solution.
* Promoted consistent innovation and growth within onsite experiences via collaboration with logistics, branding program management, content, finance and strategy teams, and internal stakeholders.
Event, UP, Manager, CIO, Retention, Growth, Reception, Crisis management, Content, Finance, Management, Design, Leadership, Program Management, C, Mentoring, Training, Innovation, Networking, Budget, Coaching, Branding
2010 - 2018
job
Event Manager
PwC.
Spearheaded and navigated broad range of event management projects from start to successful finish in line with time and budget constraints.
Directed end-to-end aspects of large-scale events for PwC clients in collaboration with marketing and practice colleagues as well as stakeholders, including board meetings, dinners, and trade fairs. Devised and implemented effective procurement process with preferred suppliers to streamline contract process and risk management for events of all sizes and types. Ensured maximum compliance of event activities with PwC branding guidelines including signage, collateral, and content. Improved overall event performance by establishing realistic KPIs in terms of priority client attendance, hosting process and recording opportunities, and leads generated.
Key Contributions:
* Leveraged leadership skills to drive operational team management via direct-line management, recruitment, resourcing, supervision, and end-of-year appraisals.
* Enabled two team members to receive professional promotion through effective coaching.
* Transformed underperforming professional to high-achieving individual by determining performance issue and implementing best possible resolution in collaboration with team members.
* Optimised audience engagement and acquired positive feedback from stakeholders for clients by rendering advisory guidance on complete utilisation of event technology and event applications.
* Disseminated targeted mailings to significant clients in partnership with internal stakeholders to maximise return on investment.
Directed end-to-end aspects of large-scale events for PwC clients in collaboration with marketing and practice colleagues as well as stakeholders, including board meetings, dinners, and trade fairs. Devised and implemented effective procurement process with preferred suppliers to streamline contract process and risk management for events of all sizes and types. Ensured maximum compliance of event activities with PwC branding guidelines including signage, collateral, and content. Improved overall event performance by establishing realistic KPIs in terms of priority client attendance, hosting process and recording opportunities, and leads generated.
Key Contributions:
* Leveraged leadership skills to drive operational team management via direct-line management, recruitment, resourcing, supervision, and end-of-year appraisals.
* Enabled two team members to receive professional promotion through effective coaching.
* Transformed underperforming professional to high-achieving individual by determining performance issue and implementing best possible resolution in collaboration with team members.
* Optimised audience engagement and acquired positive feedback from stakeholders for clients by rendering advisory guidance on complete utilisation of event technology and event applications.
* Disseminated targeted mailings to significant clients in partnership with internal stakeholders to maximise return on investment.
Management, Manager, Supervision, Team management, Hosting, Recruitment, Compliance, Content, Technology, Marketing, Rendering, Event, Leadership, Risk Management, Procurement, Budget, Coaching, Branding
My education
n/a
Somecollege, Project Management
Somecollege, Project Management
Ulster University
BSc, Linguistic Science
BSc, Linguistic Science
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