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jobs
Ellen Wang
,
, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2018 - 2020
job
Senior Manager, Customer Success, Global
LifeWorks by Morneau Shepell.
• Leading a team of 8 with over £12 millions ARR.
• Establish key global and domestic client relationships
and provide strategic success plans and drive value.
m +44 7949 955285 • Oversee global implementations and provide
business insights on retention (currently 97%), upsell
e ellen_wang@me.com and optimising customer journey using analytics.
• Support other business areas with customer insight
and feedback to improve products.
LifeWorks | 2016 - 2018
• Establish key global and domestic client relationships
and provide strategic success plans and drive value.
m +44 7949 955285 • Oversee global implementations and provide
business insights on retention (currently 97%), upsell
e ellen_wang@me.com and optimising customer journey using analytics.
• Support other business areas with customer insight
and feedback to improve products.
LifeWorks | 2016 - 2018
Analytics, Support, Retention, Manager, ME
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