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Senior
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0
jobs
Sophie Moore
,
, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2019 - ?
job
Internal communications channels manager, EMEA
Bank of America.
One of the world's leading financial institutions, providing a full range of banking, investing, asset management and financial services.
• Delivering internal communication strategy region-wide for up to 11,000 employees
• Create and execute engaging campaigns, including HR and Wellbeing initiatives, Diversity and Inclusion
campaigns and Philanthropic employee engagement initiatives, such as our annual UK charity fundraising
day
• Most recently turned around crisis communications at speed to support 90% of the employee workforce
transitioning to working from home, including guidance for traders to trade at home; a first in history for a
large financial institution
• Work with and advise a range of senior internal stakeholders, ensuring their communication needs are met
• Schedule content across a variety of channels, including emails, articles, digital signage and offline channels
• Supported on the brand transition from Bank of America Merrill Lynch to Bank of America
• Manage the regional intranet and SharePoint site, ensuring employees are informed and updated with directional, important and timely information and engaged with company and employee success stories
• Track, measure and share communication metrics
• Plan and implement communications for quarterly town halls for the president of EMEA
• Manage the editorial calendar and maintain and update distribution groups
• Work with the Creative Services team to deliver high-quality visuals
• Write the weekly newsletter for the region.
• Delivering internal communication strategy region-wide for up to 11,000 employees
• Create and execute engaging campaigns, including HR and Wellbeing initiatives, Diversity and Inclusion
campaigns and Philanthropic employee engagement initiatives, such as our annual UK charity fundraising
day
• Most recently turned around crisis communications at speed to support 90% of the employee workforce
transitioning to working from home, including guidance for traders to trade at home; a first in history for a
large financial institution
• Work with and advise a range of senior internal stakeholders, ensuring their communication needs are met
• Schedule content across a variety of channels, including emails, articles, digital signage and offline channels
• Supported on the brand transition from Bank of America Merrill Lynch to Bank of America
• Manage the regional intranet and SharePoint site, ensuring employees are informed and updated with directional, important and timely information and engaged with company and employee success stories
• Track, measure and share communication metrics
• Plan and implement communications for quarterly town halls for the president of EMEA
• Manage the editorial calendar and maintain and update distribution groups
• Work with the Creative Services team to deliver high-quality visuals
• Write the weekly newsletter for the region.
Fundraising, SharePoint, Employee Engagement, Asset Management, Management, Content, Banking, Support, Manager, UP, President
2018 - 2019
freelance
Corporate communications specialist, contractor
Transport for London.
Integrated transport authority responsible for running the day-to-day operation of London's public transport
network.
• Created and implemented internal communication strategies to support an effective and timely two-way flow
of information across the business
• Managed and developed online and offline communication channels
• Tracked and measured communication effectiveness
• Engaged and shared best practises with colleagues.
network.
• Created and implemented internal communication strategies to support an effective and timely two-way flow
of information across the business
• Managed and developed online and offline communication channels
• Tracked and measured communication effectiveness
• Engaged and shared best practises with colleagues.
Network, Support, Online
2017 - 2018
job
member of the SNC-Lavalin Group
Atkins.
Group internal communications
World's most respected design, engineering and project management consultancies.
• Managed change communications across the group throughout the Atkins/SNC-Lavalin acquisition,
coordinating with regional leads
• Built successful relationships with the senior leadership team and to develop and deliver end-to-end strategic
and complex communication plans that aligned with business objectives
• Led on and delivered global internal communication campaigns
• Advised on and delivered merger and acquisition initiatives
• Created and distributed emails and newsletters using Poppulo, for up to 19,000 employees
• Managed distribution lists
• Managed the intranet, working closely with tech support
• Managed and engaged key stakeholders and their communications objectives, including the CEO, SLT and regional business and function units
• Managed the editorial calendar and shared with the wider communications team and senior leaders
• Wrote and edited copy for a variety of channels and audiences, including the intranet, Yammer and other
channels
• Wrote scripts for the SLT along with filming and editing for internal channels
• Built and maintained a community of non-comms champions to get a better understanding of how internal
messaging lands across the business, hosting monthly webinars
• Used google analytics to measure engagement levels and produce monthly metrics.
World's most respected design, engineering and project management consultancies.
• Managed change communications across the group throughout the Atkins/SNC-Lavalin acquisition,
coordinating with regional leads
• Built successful relationships with the senior leadership team and to develop and deliver end-to-end strategic
and complex communication plans that aligned with business objectives
• Led on and delivered global internal communication campaigns
• Advised on and delivered merger and acquisition initiatives
• Created and distributed emails and newsletters using Poppulo, for up to 19,000 employees
• Managed distribution lists
• Managed the intranet, working closely with tech support
• Managed and engaged key stakeholders and their communications objectives, including the CEO, SLT and regional business and function units
• Managed the editorial calendar and shared with the wider communications team and senior leaders
• Wrote and edited copy for a variety of channels and audiences, including the intranet, Yammer and other
channels
• Wrote scripts for the SLT along with filming and editing for internal channels
• Built and maintained a community of non-comms champions to get a better understanding of how internal
messaging lands across the business, hosting monthly webinars
• Used google analytics to measure engagement levels and produce monthly metrics.
Design, Google analytics, Project Management, Leadership, Management, Analytics, Engineering, Hosting, Support, Community, Ceo, Google, LED, UP
My education
2011
-
2014
Nottingham Trent University
Bachelors, Media and Creative Industries
Bachelors, Media and Creative Industries
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