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Senior agile Business Analyst with 10+ years’ experience specialising in implementing end-to-end reporting solutions, project management, business process and data management.
Chris Smith
,
Cottingham, United Kingdom
Experience
Other titles
Skills
I'm offering
As a Senior Business Analyst for over 10 years, Chris is keenly aware that the single biggest obstacle in any business is implementation of basic systems and processes. With this in mind Chris builds programs and systems to help businesses flourish and achieve the seemingly impossible.
Unlocking the power of Microsoft Excel can achieve instant results through efficiency gains and real time metrics. This is where Chris thrives and loves. Nothing is impossible if you have the passion to achieve!
Unlocking the power of Microsoft Excel can achieve instant results through efficiency gains and real time metrics. This is where Chris thrives and loves. Nothing is impossible if you have the passion to achieve!
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2017 - ?
job
Senior BA / Head of Department
R H Smith & Sons.
Heading up the Analytical department, I oversee a team of 3 analysts in dealing with report development, KPI tracking, business insight and master data. Since re-joining the firm in 2017, I have built a department which now manages & creates all the metrics produced within the business. This was achieved through overhauling our reporting mentality and redesigning the end-to-end reporting process. Building cross-functional relationships to align our 'one truth' reporting strategy.
● Challenged the business culture of how data is interpreted and used to make strategic decisions
● Utilising the power of Jet reports to access big data, which requires a high level of understand of how the data is stored within the Navision database
● OLAP cube created with ZAPBI contains 200+ Navision tables, 650+ relationships and 500+ bespoke calculations
● Translating the end-user requirements into complex dynamic real-time reports and dashboards in PowerBI
● Developed a master data process which lead to the creation of a new department
● Responsible for developing and implementing all business KPIs and reporting metrics
● Created a Navision reporting environment for 100 users across 11 departments and 80 PowerBI reports.
● Challenged the business culture of how data is interpreted and used to make strategic decisions
● Utilising the power of Jet reports to access big data, which requires a high level of understand of how the data is stored within the Navision database
● OLAP cube created with ZAPBI contains 200+ Navision tables, 650+ relationships and 500+ bespoke calculations
● Translating the end-user requirements into complex dynamic real-time reports and dashboards in PowerBI
● Developed a master data process which lead to the creation of a new department
● Responsible for developing and implementing all business KPIs and reporting metrics
● Created a Navision reporting environment for 100 users across 11 departments and 80 PowerBI reports.
Big Data, Database, Navision, KPI, Development, Power, OLAP, Calculations, UP
2015 - 2016
job
Senior BA / Head of Department
SKOPE Industries.
Project lead for the After-Sales and Service departments, tasked with growing the Australian market. I used my analytical skills to pinpoint inefficiencies in process and sales opportunities. My strong interpersonal skills enabled me to successfully implement the required changes.
● Responsible for delivering 25% sales growth in the first year of the project
● Opened the first ever DC in Australia for spare parts
● Reduced order processing time from 25 to 7 minutes
● Devised pricing strategies and models to exploit our customer reach; Boston Matrix Model. For the first time, the company moved away from a cost-plus model
● Introduced KPI and SLA's analysis for intercompany and 3rd party monitoring. This drove the executive team to make more factual strategic decisions
● 8 months into the project I was put in charge of the department looking after 12 staff members across different departments
● Realigned customer margin expectations & targets through targeted analysis
● Moved the spares department from the shadows into the forefront of the business
● Responsible for delivering 25% sales growth in the first year of the project
● Opened the first ever DC in Australia for spare parts
● Reduced order processing time from 25 to 7 minutes
● Devised pricing strategies and models to exploit our customer reach; Boston Matrix Model. For the first time, the company moved away from a cost-plus model
● Introduced KPI and SLA's analysis for intercompany and 3rd party monitoring. This drove the executive team to make more factual strategic decisions
● 8 months into the project I was put in charge of the department looking after 12 staff members across different departments
● Realigned customer margin expectations & targets through targeted analysis
● Moved the spares department from the shadows into the forefront of the business
Sales, Service, Growth, Monitoring, KPI, Processing, ME
2013 - 2014
job
Business Reporting Analyst
Reckitt Benckiser.
This was a newly created role within the Share Service Centre. Having sole responsibility for all analysis meant I could influence decisions and play a key part in strategic direction. My role was to drive performance through the implementation of Operational Level Agreements and Service Level Agreements. Performance visibility ensures decisions were made using foresight instead of being reactive.
● Introduced financial and Key Performance Indicators analysis for all business entities within Business Services
● Created a 3-layered analysis deck for the Senior Vice Presidents of Reckitt Benckiser
● Automating reporting in Excel, which contained Invoice processing efficiency, invoice accuracy and payment terms analysis. This automation saved 40 working hours per month
● Introduced financial and Key Performance Indicators analysis for all business entities within Business Services
● Liaised with staff in Romania and India to develop master data
Additional Roles
● Introduced financial and Key Performance Indicators analysis for all business entities within Business Services
● Created a 3-layered analysis deck for the Senior Vice Presidents of Reckitt Benckiser
● Automating reporting in Excel, which contained Invoice processing efficiency, invoice accuracy and payment terms analysis. This automation saved 40 working hours per month
● Introduced financial and Key Performance Indicators analysis for all business entities within Business Services
● Liaised with staff in Romania and India to develop master data
Additional Roles
Excel, Automation, Service, Implementation, Analyst, Direction, Processing
2009 - 2009
temp
Analyst Contract Role (Australia)
unknown.
Analyst
2006 - 2008
job
Project Analyst
The Swift Group Ltd.
Analyst
My education
2002
-
2006
Sheffield Hallam University
Bachelors, Business Studies
Bachelors, Business Studies
2000
-
2002
Cottingham High School
Secondary, A, A, B
Secondary, A, A, B
Cottingham High School
GCSEs, A-C
GCSEs, A-C
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