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Change Manager
Toju Dediare
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Business Change Management, adept in applying change methodologies to embed strategic operational change.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
My experience
2020 - 2020
temp
L&D and Communications Manager
Schroders AM.
(Contract)
§ Engaged within the Global Technology and Change Management Office to support the Chief of Staff and the wider office of the CTO to drive the progress of its strategy and support its operational activities.
§ Provided support to the Chief of Staff in several key areas including all matters relating to people
development, opinion surveys, workforce/location strategy and communications.
§ Led on two business critical projects; development of GTC business strategy for the management of the workforce/location; and development and rollout of induction training for new permanent employees.
§ Undertook gap analysis on current state to form an initial hypothesis for the workforce blueprint and liaised with business areas to review and complete team role/responsibilities reviews.
§ Storyboarded proposed induction training course to visualise structure and map flow of training course.
§ Designed and documented training material and ran 3 pilot sessions with representatives from different
time zones. Provided brief to Creative Team to produce training material in various formats and location
specific versions including face-to-face and e-books.
§ Successfully delivered workforce strategy blueprint, cost analysis and implementation roadmap.
§ Engaged within the Global Technology and Change Management Office to support the Chief of Staff and the wider office of the CTO to drive the progress of its strategy and support its operational activities.
§ Provided support to the Chief of Staff in several key areas including all matters relating to people
development, opinion surveys, workforce/location strategy and communications.
§ Led on two business critical projects; development of GTC business strategy for the management of the workforce/location; and development and rollout of induction training for new permanent employees.
§ Undertook gap analysis on current state to form an initial hypothesis for the workforce blueprint and liaised with business areas to review and complete team role/responsibilities reviews.
§ Storyboarded proposed induction training course to visualise structure and map flow of training course.
§ Designed and documented training material and ran 3 pilot sessions with representatives from different
time zones. Provided brief to Creative Team to produce training material in various formats and location
specific versions including face-to-face and e-books.
§ Successfully delivered workforce strategy blueprint, cost analysis and implementation roadmap.
Change management, Business strategy, Training, Management, Technology, Surveys, Implementation, Support, Cto, Development, Office, Manager, LED
2018 - 2019
temp
Change Manager
HSBC.
(Contract)
§ Engaged as part of the Chief Control Office within Global Banking and Markets (GBM) to provide change
management support for the introduction of an organisation wide Conduct programme and to provide
an activity analysis to enable introduction of a new target operating model in GBM.
§ Led activity analysis across ~200 staff globally to underpin introduction of a new TOM to enhance the service offering to Operations and deliver cost reductions within GBM.
§ Presented data and recommendations to the senior management team using graphs and Boston Cube,
identified duplicative services and functions and eliminated redundant processes and services.
§ Successfully delivered activity analysis report and input to drafting a new target operating model that
resulted in an improved service offering from the Chief Control Office.
§ Led workstream to define and embed a new risk conduct and culture framework, developed project
governance, reporting, planning, change requests and RAID log.
§ Identified and produced plans using ADKAR where change interventions were needed.
§ Successfully raised awareness, delivered training and established a foundation for change for ~3000
employees globally.
§ Engaged as part of the Chief Control Office within Global Banking and Markets (GBM) to provide change
management support for the introduction of an organisation wide Conduct programme and to provide
an activity analysis to enable introduction of a new target operating model in GBM.
§ Led activity analysis across ~200 staff globally to underpin introduction of a new TOM to enhance the service offering to Operations and deliver cost reductions within GBM.
§ Presented data and recommendations to the senior management team using graphs and Boston Cube,
identified duplicative services and functions and eliminated redundant processes and services.
§ Successfully delivered activity analysis report and input to drafting a new target operating model that
resulted in an improved service offering from the Chief Control Office.
§ Led workstream to define and embed a new risk conduct and culture framework, developed project
governance, reporting, planning, change requests and RAID log.
§ Identified and produced plans using ADKAR where change interventions were needed.
§ Successfully raised awareness, delivered training and established a foundation for change for ~3000
employees globally.
Operations, Training, Management, Service, Banking, Support, Office, Organization, Framework, Processes, Manager, LED
2017 - 2018
temp
End to End Project Manager
Santander.
(Contract)
§ Engaged to design and rollout training to support the introduction of MiFID II changes; a regulatory
requirement from the European Union.
§ Collaborated with external vendors, business stakeholders and Compliance to design and create new
engaging MiFID II learning content (digital and blended) to support business needs.
§ Led change readiness assessment of specific functions and tailored communications to impacted units.
§ Successfully designed and delivered MiFID II online training to ~1000 staff and awareness training
workshops for directly impacted areas of the business to ~200 staff globally.
Nov 2016 to Aug 2017: Planned Career Break (Maternity Leave)
§ Engaged to design and rollout training to support the introduction of MiFID II changes; a regulatory
requirement from the European Union.
§ Collaborated with external vendors, business stakeholders and Compliance to design and create new
engaging MiFID II learning content (digital and blended) to support business needs.
§ Led change readiness assessment of specific functions and tailored communications to impacted units.
§ Successfully designed and delivered MiFID II online training to ~1000 staff and awareness training
workshops for directly impacted areas of the business to ~200 staff globally.
Nov 2016 to Aug 2017: Planned Career Break (Maternity Leave)
Design, Project Manager, Training, Content, Compliance, Workshops, Support, Assessment, Regulatory, Online, Manager, MiFID, LED
2015 - 2016
temp
L&D and Communications Manager & Snr BA
Deutsche Bank.
(Contract)
§ Engaged to define and implement a communications strategy and training plan, to support the creation
of a new department and supporting TOM for Regulatory Engagement and Adherence.
§ Conducted training needs analysis and partnered with L&D to undertake gap analysis of as-is and to-be
training material. Produced training matrix, created role competences and produced training plan to support creation of new business unit.
§ Supported teams to define, adopt and implement new ways of working as a result of new process and technology changes.
§ Successfully designed and implemented communications strategy and training plan, enabling delivery of training material to ~150 staff globally, underpinning the introduction of the new business unit.
§ Engaged to define and implement a communications strategy and training plan, to support the creation
of a new department and supporting TOM for Regulatory Engagement and Adherence.
§ Conducted training needs analysis and partnered with L&D to undertake gap analysis of as-is and to-be
training material. Produced training matrix, created role competences and produced training plan to support creation of new business unit.
§ Supported teams to define, adopt and implement new ways of working as a result of new process and technology changes.
§ Successfully designed and implemented communications strategy and training plan, enabling delivery of training material to ~150 staff globally, underpinning the introduction of the new business unit.
Training, Technology, Support, Regulatory, Manager
2015 - 2015
temp
Scrum Master / Senior BA
Royal Bank of Scotland.
(Contract)
§ Engaged to create an inventory of all regulatory trade and transaction reporting (TTR) rules based on
the current RBS footprint (geographies, asset classes and capacity), to enable the build of a change
management solution that housed the interpretation of trade and transaction reporting regulations.
§ As Scrum Master arranged daily stand-up sessions, facilitated sprint demos of the change solution and conducted sprint planning retrospective meetings.
§ Undertook data analysis of the trades undertaken over the past 3 years to identify the financial products,
trading venues and geographies.
§ Ran a series of workshops with key stakeholders to validate and sign-off the identified trading footprint.
§ Interpreted a number of regulations across different jurisdictions, identifying the differences in reporting obligations.
§ Successfully produced an inventory of all TTR regulatory obligations and the build of the Regulatory
Change Management solution, housing a library of clear interpretation of each of the rules that applied to RBS's footprint, to meet TTR regulatory obligations.
§ Final regulatory change management solution received a Banking Technology Award as the industry's
best regulatory solution 2015.
§ Engaged to create an inventory of all regulatory trade and transaction reporting (TTR) rules based on
the current RBS footprint (geographies, asset classes and capacity), to enable the build of a change
management solution that housed the interpretation of trade and transaction reporting regulations.
§ As Scrum Master arranged daily stand-up sessions, facilitated sprint demos of the change solution and conducted sprint planning retrospective meetings.
§ Undertook data analysis of the trades undertaken over the past 3 years to identify the financial products,
trading venues and geographies.
§ Ran a series of workshops with key stakeholders to validate and sign-off the identified trading footprint.
§ Interpreted a number of regulations across different jurisdictions, identifying the differences in reporting obligations.
§ Successfully produced an inventory of all TTR regulatory obligations and the build of the Regulatory
Change Management solution, housing a library of clear interpretation of each of the rules that applied to RBS's footprint, to meet TTR regulatory obligations.
§ Final regulatory change management solution received a Banking Technology Award as the industry's
best regulatory solution 2015.
Change management, Data Analysis, Scrum, Scrum master, Management, Technology, Banking, Workshops, Regulatory, UP
2009 - 2015
freelance
Senior Management Consultant
Sapient Global Markets.
§ Hired as Management Consultant to support delivery of key client projects.
§ Change/ Scrum Master for the remediation of a number of systems at RBS that were in breach of Sanctions and PEPs policies, successfully delivered a control framework ensuring RBS fulfilled its
regulatory obligations and requirements.
§ Led client data management and regulatory reporting control framework review at UBS.
§ Project Lead / SME / Scrum Master at UBS, led the remediation of a number of unauthorised trading
incident control deficiencies, managed build/implementation of global intersystem/trade reconciliation.
§ Project Lead / Change Manager at Omnium for the transition of reconciliation processes, systems and resources between two hedge fund administrators. This role included supporting individuals facing
redundancy and redeployment through specialist career advice and coaching.
Relevant Earlier Roles
§ Change/ Scrum Master for the remediation of a number of systems at RBS that were in breach of Sanctions and PEPs policies, successfully delivered a control framework ensuring RBS fulfilled its
regulatory obligations and requirements.
§ Led client data management and regulatory reporting control framework review at UBS.
§ Project Lead / SME / Scrum Master at UBS, led the remediation of a number of unauthorised trading
incident control deficiencies, managed build/implementation of global intersystem/trade reconciliation.
§ Project Lead / Change Manager at Omnium for the transition of reconciliation processes, systems and resources between two hedge fund administrators. This role included supporting individuals facing
redundancy and redeployment through specialist career advice and coaching.
Relevant Earlier Roles
Coaching, Scrum, Scrum master, Data management, Management, Implementation, Support, Management Consultant, Regulatory, Framework, Processes, Manager, LED
2005 - 2005
temp
Technical Control Analyst
Cantor Fitzgerald.
(contract)
Analyst
2004 - 2005
job
Operations Control Analyst
Bank of New York.
(permanent)
Operations, Analyst
2004 - 2005
temp
Process Improvement Management Analyst
UBS.
(contract)
Management, Analyst
2000 - 2002
job
Global Control Analyst
Goldman Sachs International.
(permanent)
Analyst
My education
2002
-
2004
Canterbury Business School
MBA, Business Administration
MBA, Business Administration
1993
-
1996
University of Kent
Bachelors, Accounting & Finance
Bachelors, Accounting & Finance
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