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jobs
Strong Administration profile specialising in HE and the Health Sector
Taiwo Ademola
,
, United Kingdom
Experience
Other titles
Skills
I'm offering
A confident experienced individual with 3 years of experience in various fields including Business Development, Departmental Management, Programme Administration and Politics. Adept in assessing and understanding different stakeholders and ensuring their requirements are effectively aligned and fulfilled.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
temp
Student Support & Ask 4 Help Administrator
Northumbria University London.
To provide a portfolio of customer advice, support and information services for all students to facilitate the smooth operation of the London Campus and QAHE.
Key responsibilities
Attendance Monitoring - Record and monitor attendance daily through SAMs attendance system and ensure all international student are UKVI compliant
Virtual Customer Relations - Day to day management of CRM, liaising with Newcastle and resolving student queries
Student Progress Team - Delivery of student progress activities across the service - support all students with Change of Circumstances request and ensure all students are provided the correct guidelines for Course Transfers, Withdrawals and Pause in Study's
Student London Library Coordinator - Support and coordinate the day-to-day running of the Library ensure physical condition of facility, collection, and equipment; troubleshoots routine student queries and computer problems such as jammed printers, inoperable workstations, copy machines, assesses technology problems and identify the best means of correcting
Lead on University facilities and Student Campus Activities - First port of call for facilities issues reported to the Ask for Help Team.
• Inventory and Accounts Management
• Quarterly Building Review
• University of Northumbria London Student Union Liaison
Key responsibilities
Attendance Monitoring - Record and monitor attendance daily through SAMs attendance system and ensure all international student are UKVI compliant
Virtual Customer Relations - Day to day management of CRM, liaising with Newcastle and resolving student queries
Student Progress Team - Delivery of student progress activities across the service - support all students with Change of Circumstances request and ensure all students are provided the correct guidelines for Course Transfers, Withdrawals and Pause in Study's
Student London Library Coordinator - Support and coordinate the day-to-day running of the Library ensure physical condition of facility, collection, and equipment; troubleshoots routine student queries and computer problems such as jammed printers, inoperable workstations, copy machines, assesses technology problems and identify the best means of correcting
Lead on University facilities and Student Campus Activities - First port of call for facilities issues reported to the Ask for Help Team.
• Inventory and Accounts Management
• Quarterly Building Review
• University of Northumbria London Student Union Liaison
CRM, Management, Service, Technology, Printers, Support, Monitoring, Coordinator, International, Administrator
2019 - 2019
job
Interim Assistant Programme Administrator
NHS Providers.
To provide coordination and administrative support to the Development and Engagement Department, primarily in relation to the governor support programme.
Key Responsibilities
➢ Event Management - As the interim assistant programme administrator it was my responsibility to provide a comprehensive administrative service for all Governor support activities which to date has involved coordinating:
◦ 5 Open and 2 bespoke training courses
◦ Pre-event communication and planning
* Drafted 5 joining instructions
* GDPR Compliant
◦ Liaising with venues, suppliers and NHS Foundations such as:
* e.g. Rotherham Doncaster & South Humber NHS Foundation Trust & over 10 other trusts
* Etc Venues, The Studio, Marriott Hotel etc - working with the event management teams to coordinate onsite logistical support for delegates and the GovernWell day team on-site
◦ Drafting and producing training material
* Drafting with quick turnaround bespoke and open event: Agenda's, evaluation feedback forms
➢ Website and systems
• Using Umbraco and Eventsforce to update the Governor support programme events
* Using CRM systems: Microsoft dynamics 365, Dotmailer, Campaign Monitor
➢ Creating content
* Drafting bi-weekly GovernWell newsletter
* Developing PowerPoint presentation
* Providing data and sources for marketing material
➢ Finance monitoring and evaluation
◦ Maintaining expenditure records and POs
➢ Communication and marketing - Providing professional customer and marketing support
◦ Organising Weekly Governor meetings; developing agenda and recording minutes
◦ Developed a weekly Events Management Booking report system to inform marketing, course viabilities and insight to the management team.
Key Responsibilities
➢ Event Management - As the interim assistant programme administrator it was my responsibility to provide a comprehensive administrative service for all Governor support activities which to date has involved coordinating:
◦ 5 Open and 2 bespoke training courses
◦ Pre-event communication and planning
* Drafted 5 joining instructions
* GDPR Compliant
◦ Liaising with venues, suppliers and NHS Foundations such as:
* e.g. Rotherham Doncaster & South Humber NHS Foundation Trust & over 10 other trusts
* Etc Venues, The Studio, Marriott Hotel etc - working with the event management teams to coordinate onsite logistical support for delegates and the GovernWell day team on-site
◦ Drafting and producing training material
* Drafting with quick turnaround bespoke and open event: Agenda's, evaluation feedback forms
➢ Website and systems
• Using Umbraco and Eventsforce to update the Governor support programme events
* Using CRM systems: Microsoft dynamics 365, Dotmailer, Campaign Monitor
➢ Creating content
* Drafting bi-weekly GovernWell newsletter
* Developing PowerPoint presentation
* Providing data and sources for marketing material
➢ Finance monitoring and evaluation
◦ Maintaining expenditure records and POs
➢ Communication and marketing - Providing professional customer and marketing support
◦ Organising Weekly Governor meetings; developing agenda and recording minutes
◦ Developed a weekly Events Management Booking report system to inform marketing, course viabilities and insight to the management team.
Website, Campaign monitor, Interim, Booking, Administrator, Campaign, BEE, Development, Monitoring, Support, Pos, It, Turnaround, Marketing, Content, Service, Dynamics 365, Management, Finance, Umbraco, Event, GDpr, Training, CRM, Powerpoint
2018 - 2018
job
Business Development Executive
EcoAct.
Assist EcoAct in acquiring new customers within the private sector and sell additional environmental services to existing ones.
Key Responsibilities
➢ Identifying new sales leads - day to day duties typically included:
◦ Researching organisations and individuals online (especially on social media
◦ Researching the needs of other companies
◦ Contacting potential clients via email or phone/establish rapport
◦ Planning and overseeing new marketing initiatives
➢ Pitching product and/or services - when it comes to the challenge of selling environmental services, other typical duties included:
◦ Preparing PowerPoint presentations and sales displays
◦ Developing quotes and proposals
◦ Negotiating and renegotiating by phone, email, and in person
◦ Developing sales goals
➢ Maintaining fruitful relationships with existing clients
Key Responsibilities
➢ Identifying new sales leads - day to day duties typically included:
◦ Researching organisations and individuals online (especially on social media
◦ Researching the needs of other companies
◦ Contacting potential clients via email or phone/establish rapport
◦ Planning and overseeing new marketing initiatives
➢ Pitching product and/or services - when it comes to the challenge of selling environmental services, other typical duties included:
◦ Preparing PowerPoint presentations and sales displays
◦ Developing quotes and proposals
◦ Negotiating and renegotiating by phone, email, and in person
◦ Developing sales goals
➢ Maintaining fruitful relationships with existing clients
Social Media, Marketing, Business development, Powerpoint, Sales, It, Pitching, Development, Online, Social
2016 - 2017
job
Vice President
University of Surrey Student's Union.
To line manage five part time officers, represent the opinions and interest of 15,780 students to the university and the realms of local and national government. And ensure that at the core of the student experience, democracy has an integral role in facilitating this with great effect.
Key Responsibilities
➢ Board of trustee's member - As a company director it was my legal obligation to review the finances and inspect the annual managerial obligations of the Student's Union to ensure that there was compliance, accountability and transparency.
◦ Quarterly Review of Student Union's £1.5m budget
* Meeting Legal accounting and reporting requirements
➢ Achievements: Saved the charity £50K in a year & Saved £1000 in the Voice Zone Budget
➢ Head of Campaigns and Democracy - Student Union lead on Higher Education politics and Democracy.
◦ Uphold and revise the core constitution
◦ Ensure Student Elections, Extraordinary General Meeting (EGMs) and Annual General (AGMs) occur orderly and democratically.
➢ Achievements
◦ Simplified process for Sports Clubs and Societies with the introduction of an online EGM form
◦ Held 187 + AGMs
◦ Introduced 2 byelaw amendments
◦ Zero Tolerance Campaign: launched to tackle discrimination
◦ Increased awareness for the general election via the Social Change Project
➢ Head of Course Representatives - Oversee course representatives across faculties to close the feedback loop on student opinion and provide course representatives with the tools and training to represent their cohorts at senior university levels.
◦ Empower course representatives to create change within the 3 main university faculties
* FASS, FHMS & FEPS
◦ Train course representatives to understand university policy and regulation
◦ Organise Course Rep Assemblies
◦ Attend Student Staff Liaison Committees
◦ Managed 400 Student Course Reps
➢ Achievements
◦ Bigger and better Course Rep Conference Training: trained 322 student reps over 2 full conference weekends
◦ Record turnouts for course rep assembly this year; a 60% in turn out for each assembly
Key Responsibilities
➢ Board of trustee's member - As a company director it was my legal obligation to review the finances and inspect the annual managerial obligations of the Student's Union to ensure that there was compliance, accountability and transparency.
◦ Quarterly Review of Student Union's £1.5m budget
* Meeting Legal accounting and reporting requirements
➢ Achievements: Saved the charity £50K in a year & Saved £1000 in the Voice Zone Budget
➢ Head of Campaigns and Democracy - Student Union lead on Higher Education politics and Democracy.
◦ Uphold and revise the core constitution
◦ Ensure Student Elections, Extraordinary General Meeting (EGMs) and Annual General (AGMs) occur orderly and democratically.
➢ Achievements
◦ Simplified process for Sports Clubs and Societies with the introduction of an online EGM form
◦ Held 187 + AGMs
◦ Introduced 2 byelaw amendments
◦ Zero Tolerance Campaign: launched to tackle discrimination
◦ Increased awareness for the general election via the Social Change Project
➢ Head of Course Representatives - Oversee course representatives across faculties to close the feedback loop on student opinion and provide course representatives with the tools and training to represent their cohorts at senior university levels.
◦ Empower course representatives to create change within the 3 main university faculties
* FASS, FHMS & FEPS
◦ Train course representatives to understand university policy and regulation
◦ Organise Course Rep Assemblies
◦ Attend Student Staff Liaison Committees
◦ Managed 400 Student Course Reps
➢ Achievements
◦ Bigger and better Course Rep Conference Training: trained 322 student reps over 2 full conference weekends
◦ Record turnouts for course rep assembly this year; a 60% in turn out for each assembly
Budget, Training, Compliance, It, Campaign, Online, Social, President
My education
2008
-
?
The Palmer Catholic Academy
Secondary, N/a
Secondary, N/a
The University of Surrey
N/a, Biomedical Science
N/a, Biomedical Science
?
-
2023
The University of Law
Bachelors, N/a
Bachelors, N/a
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