$$$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Expert
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Operational Leader with substantive logistics background
Ian Lucas
,
RAYLEIGH, United Kingdom
Experience
Other titles
Skills
I'm offering
A highly successful and Senior Leader with a sound track record of generating incremental top line revenue growth alongside strong cost control resulting in significant profit improvement. Delivering profit success alongside winning previous employers largest client contract of £21m evidence credentials and capability to influence and add value across Finance, Sales and Operations.
A highly experienced and motivational leader who engages and inspires teams to achieve their full potential. Understanding and valuing individual contributions alongside the importance of working as part of a team, recognising the need and able to adapt leadership style mindful of culture and environment.
A highly experienced and motivational leader who engages and inspires teams to achieve their full potential. Understanding and valuing individual contributions alongside the importance of working as part of a team, recognising the need and able to adapt leadership style mindful of culture and environment.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2016 - ?
job
Operations Director
Hospital Services.
Responsible for Life Science Health Care division, Hospital Services and the turn-around of a long-standing loss-making business to £2.3m profit in first full financial year.
Responsible for;
♦ Leading, engaging and inspiring a team of over 450 colleagues
♦ 146 vehicles
♦ 8 locations across London
Achievements include;
♦ From a loss to profit making business
♦ Health & Safety improvement including reduction in Collisions per million kilometres by 46%
♦ Employee Engagement Score improved year on year by 6%
Responsible for;
♦ Leading, engaging and inspiring a team of over 450 colleagues
♦ 146 vehicles
♦ 8 locations across London
Achievements include;
♦ From a loss to profit making business
♦ Health & Safety improvement including reduction in Collisions per million kilometres by 46%
♦ Employee Engagement Score improved year on year by 6%
Operations, Employee Engagement, Life Science, Safety, Health, Science, Turn-around
2015 - 2016
job
Head of Strategy & Programme Management
unknown.
Reporting to the Director of Operations, responsible for leading substantial strategic network change and process improvement programme.
Programmes included redesign and automation of M&S 800,000sqft Warehouse in Swindon
Programmes included redesign and automation of M&S 800,000sqft Warehouse in Swindon
Operations, Automation, Management, Network, Management Reporting, Redesign
2013 - 2015
job
General Manager
M&S National Distribution Centre.
Responsible for leading a National Distribution Centre ensuring the safety, quality and speed of stock to the national Marks & Spencer chain of stores.
Responsible for;
♦ Leading, engaging and inspiring a team of over 500 colleagues
♦ 750,000sqft distribution centre, a third of which is hanging garments
♦ Driving quality and efficiency within a safe working environment
Achievements include;
♦ Reduced costs by £774k in 2013/14 financial year through cost down and productivity up
♦ Absence reduced by over 6% points
♦ Introduction of Labour Management System including delivery of incentivised pay
Responsible for;
♦ Leading, engaging and inspiring a team of over 500 colleagues
♦ 750,000sqft distribution centre, a third of which is hanging garments
♦ Driving quality and efficiency within a safe working environment
Achievements include;
♦ Reduced costs by £774k in 2013/14 financial year through cost down and productivity up
♦ Absence reduced by over 6% points
♦ Introduction of Labour Management System including delivery of incentivised pay
Management, Safe, Safety, Manager, UP
2006 - 2013
job
General Manager
TNT Express.
An international logistics & supply chain company with operations in over 200 countries and annual sales exceeding £7 billion.
General Manager - Multi-Site: April 2011 – September 2013
Reporting to both the Sales & Operations Directors, responsible for sound and effective leadership across multiple locations. Engaging and inspiring multi faceted teams ensuring appropriate focus and drive creates the environment for success and my achievements in exceeding business objectives.
Responsible for;
• £36m per annum turnover with P&L responsibility
• Lead, motivate and inspire over 400 personnel plus subcontractors in a unionised environment embracing front line operational teams, sales, personnel and administration.
• Driving profitable growth in sales revenue through both organic and new business acquisition
• Achieving the highest standards of Health, Safety and Environment
Achievements included;
• Improved profit by £1.1m in the financial year 2012
• Achieved revenue growth of 17% in and productivity gains of 12% in a single location and year
• Actively driving productivity gains. Achieved 12% in operational areas in 2012
• Engaging and inspiring my team evidenced through reducing absence by over 40% in London
• Established Training Academy to develop local talent, recognised in local business awards
• Won three major awards, locally inspired, in the Essex Business Awards
>Best Essex Business >Environmental >Training
General Manager – Sales: Technology & National Accounts; January 2009 – March 2011
Responsible for;
• £30m portfolio of customers
• Driving revenue growth and margin improvement from current customers and new business
• Motivating and inspiring a nationwide sales team with global reach & accountability
• Designing customer and market sector solutions identifying future trends & opportunities
Achievements included;
• Winning the company’s largest UK customer; £21m contract
• Bespoke solution design including closure of customer owned networks in favour of shared user
• Design and launch of website enhancing the company’s image and market positioning
General Manager: May 2006 – December 2008
General Manager - Multi-Site: April 2011 – September 2013
Reporting to both the Sales & Operations Directors, responsible for sound and effective leadership across multiple locations. Engaging and inspiring multi faceted teams ensuring appropriate focus and drive creates the environment for success and my achievements in exceeding business objectives.
Responsible for;
• £36m per annum turnover with P&L responsibility
• Lead, motivate and inspire over 400 personnel plus subcontractors in a unionised environment embracing front line operational teams, sales, personnel and administration.
• Driving profitable growth in sales revenue through both organic and new business acquisition
• Achieving the highest standards of Health, Safety and Environment
Achievements included;
• Improved profit by £1.1m in the financial year 2012
• Achieved revenue growth of 17% in and productivity gains of 12% in a single location and year
• Actively driving productivity gains. Achieved 12% in operational areas in 2012
• Engaging and inspiring my team evidenced through reducing absence by over 40% in London
• Established Training Academy to develop local talent, recognised in local business awards
• Won three major awards, locally inspired, in the Essex Business Awards
>Best Essex Business >Environmental >Training
General Manager – Sales: Technology & National Accounts; January 2009 – March 2011
Responsible for;
• £30m portfolio of customers
• Driving revenue growth and margin improvement from current customers and new business
• Motivating and inspiring a nationwide sales team with global reach & accountability
• Designing customer and market sector solutions identifying future trends & opportunities
Achievements included;
• Winning the company’s largest UK customer; £21m contract
• Bespoke solution design including closure of customer owned networks in favour of shared user
• Design and launch of website enhancing the company’s image and market positioning
General Manager: May 2006 – December 2008
Design, Administration, Operations, Training, Leadership, Sales, Technology, Website, Growth, Safety, Health, International, Manager, Winning
2000 - 2006
job
Regional Director
Nightfreight GB Ltd.
A nationwide logistics company with an annual turnover exceeding £200m. One of the second tier shareholders who invested in the privatisation of Nightfreight and subsequent sale after 4 years at a remarkable near doubling of the original purchase price.
Regional Director: London & South East: September 2001 – September 2004
Central Region: June 2005 – May 2006
Reporting to the CEO, one of three Directors responsible for the full range of activities in this highly decentralised company. Employed to engage and inspire teams adding value whilst leveraging current strengths driving an enhanced market valuation for a subsequent re-sale of the business.
Responsible for;
• £34m per annum turnover in a single region with P&L responsibility
• Leading, motivating and inspiring multi faceted teams exceeding 500 personnel
• Driving sales including organic revenue growth, new business plus margin improvement
• Ensuring the highest standards in Health, Safety and the Environment
Achievements include;
• Drive profitability enhancing business valuation, sold for double the original purchase price
• Inspired new service offerings opening new markets and revenue growth. This included a new home delivery service of particular success with the E-Commerce sector and with revenue exceeding £5m after first year of launch
• Executed productivity gains exceeding £0.5m over 18 months with staff attrition reduced 8%
Process Improvement Director: September 2004 – May 2005
Working alongside PriceWaterhouse Coopers, leading a Work Stream focused on operational; customer care & IT process improvement. The objective was to redesign the key operational platform.
Responsible for;
• Redesign of the operational flow process including customer interface touch points
• Project planning including management of interdependencies, risks and costs
• Managing and controlling a capital expenditure programme of £2.7m
Achievements included;
• Successfully review of operational process using LEAN principles and Process Mapping
• Inspired the design of new and purpose built equipment facilitating modern handling techniques
• Efficiency gains with Productivity up 12%, damage and customer complaints down 42% and 83%
General Manager: April 2000 – September 2001
Regional Director: London & South East: September 2001 – September 2004
Central Region: June 2005 – May 2006
Reporting to the CEO, one of three Directors responsible for the full range of activities in this highly decentralised company. Employed to engage and inspire teams adding value whilst leveraging current strengths driving an enhanced market valuation for a subsequent re-sale of the business.
Responsible for;
• £34m per annum turnover in a single region with P&L responsibility
• Leading, motivating and inspiring multi faceted teams exceeding 500 personnel
• Driving sales including organic revenue growth, new business plus margin improvement
• Ensuring the highest standards in Health, Safety and the Environment
Achievements include;
• Drive profitability enhancing business valuation, sold for double the original purchase price
• Inspired new service offerings opening new markets and revenue growth. This included a new home delivery service of particular success with the E-Commerce sector and with revenue exceeding £5m after first year of launch
• Executed productivity gains exceeding £0.5m over 18 months with staff attrition reduced 8%
Process Improvement Director: September 2004 – May 2005
Working alongside PriceWaterhouse Coopers, leading a Work Stream focused on operational; customer care & IT process improvement. The objective was to redesign the key operational platform.
Responsible for;
• Redesign of the operational flow process including customer interface touch points
• Project planning including management of interdependencies, risks and costs
• Managing and controlling a capital expenditure programme of £2.7m
Achievements included;
• Successfully review of operational process using LEAN principles and Process Mapping
• Inspired the design of new and purpose built equipment facilitating modern handling techniques
• Efficiency gains with Productivity up 12%, damage and customer complaints down 42% and 83%
General Manager: April 2000 – September 2001
Design, E-commerce, Lean, Controlling, Management, Sales, Service, It, Growth, Process Mapping, Safety, Ceo, Health, Redesign, Manager, UP
1999 - 2000
job
Director Designate
C.E.L GROUP.
JUNE 1999 - APRIL 2000
This £45m per annum privately owned business operated through three separate divisions within a specialist niche in the full load haulage market.
Director Designate
Reporting to the owners, objectives were focused upon rationalising and simplification of the company structure, positioning for potential change in ownership that facilitated owner's retirement.
Responsible for;
♦ £45m portfolio of customers, engaging & inspiring over 300 employees plus contractors
♦ Wining new business
♦ Design of structural change streamlining and simplifying the business for sale
Achievements included;
♦ Amalgamation and transitional plan for the Group including merger of divisions
♦ Opening of 2 strategically located depots with new customer base
♦ Introduction of weekly and location specific management accounts with supporting KPI's
This £45m per annum privately owned business operated through three separate divisions within a specialist niche in the full load haulage market.
Director Designate
Reporting to the owners, objectives were focused upon rationalising and simplification of the company structure, positioning for potential change in ownership that facilitated owner's retirement.
Responsible for;
♦ £45m portfolio of customers, engaging & inspiring over 300 employees plus contractors
♦ Wining new business
♦ Design of structural change streamlining and simplifying the business for sale
Achievements included;
♦ Amalgamation and transitional plan for the Group including merger of divisions
♦ Opening of 2 strategically located depots with new customer base
♦ Introduction of weekly and location specific management accounts with supporting KPI's
Design, Management, KPI
1980 - 1999
job
Divisional Director
P&O Group.
Divisional Director – P&O Roadways: 1996 – 1999
Reporting to the CEO, responsibility was to lead the transport, storage & repair company.
Responsible for;
• P&L responsible for £70m per annum turnover
• 521 personnel lead, motivated, engaged and empowered in a highly unionised environment
• 241 owned vehicles plus 1600 trailers across 8 operational sites (Scotland – Southampton)
Achievements included;
• Implementation of national cohesive structure moving away from local parochialism
• Outsourcing of activities (Policy through implementation) saving £200k annually
• Procurement review of assets and third party suppliers saving over £500k (Phased in over 4 years)
• Structural review with savings of over £1m annually whilst also achieving business growth
Business Development Manager: P&O Roadways: 1990 – 1996
Depot Manager – Butlers Warehousing & Distribution: 1988 – 1990
Bonded warehousing, storage and distribution
Overseas Containers: 1980 - 1988
Early career development through various disciplines
Reporting to the CEO, responsibility was to lead the transport, storage & repair company.
Responsible for;
• P&L responsible for £70m per annum turnover
• 521 personnel lead, motivated, engaged and empowered in a highly unionised environment
• 241 owned vehicles plus 1600 trailers across 8 operational sites (Scotland – Southampton)
Achievements included;
• Implementation of national cohesive structure moving away from local parochialism
• Outsourcing of activities (Policy through implementation) saving £200k annually
• Procurement review of assets and third party suppliers saving over £500k (Phased in over 4 years)
• Structural review with savings of over £1m annually whilst also achieving business growth
Business Development Manager: P&O Roadways: 1990 – 1996
Depot Manager – Butlers Warehousing & Distribution: 1988 – 1990
Bonded warehousing, storage and distribution
Overseas Containers: 1980 - 1988
Early career development through various disciplines
Business development, Procurement, Outsourcing, Growth, Implementation, Ceo, Development, Storage, Manager
Ian's reviews
Ian has not received any reviews on Worksome.
Contact Ian Lucas
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Ian directly in Worksome.
are ready to help you
and get specific bids from skilled talent in Denmark