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Project Manager
Simon Palmer
,
Waterlooville, United Kingdom
Experience
Other titles
Skills
I'm offering
I am experienced, enthusiastic, PMP certified, Programme/Project Manager with over 20 years’ experience across multiple industries. I have the passion and focus to achieve successful delivery of complex, multi-million pound, multi stakeholder programmes to tight time scales, quality and budget within complex regulatory environments. My experience covers the full Project Life Cycle using a variety of methodologies including Agile, Scrum, Prince 2 and Waterfall and the effective leadership of worldwide multi-disciplinary teams. A strong technical background with the ability to understand complex issues, good problem solving skills and ability to communicate clearly and effectively with stakeholders and customers at all levels of an organisation.
Markets
United Kingdom
Language
English
Fluently
Available
My experience
2019 - ?
temp
CONTRACT PROJECT MANAGER
CAPITA.
• Delivered multiple releases as part of the Over 75 Policy Change programme. A critical regulatory BBC Programme.
• Responsible for migrating the BBC TVL campaign management system to an AWS cloud solution and migration 10 years of data. Implementation of new infrastructure and connectivity.
• Deployed new connectivity between IBM Data Centre North Harbour/Farnham and Cognizant AWS data centre in Slough involving the activities across 4 independent organisations
• Designed and deployed the change data capture functionality including supporting functionality
• Provided restricted 3rd party access to data via a jump server in a DMZ including obtaining Infosec approvals
• Derived Data migration strategy and produced data mapping to new database
• Working with multiple stakeholders as part of the overall programme while supporting the BBC project/programme managers.
• Upgrade of English and Welsh letters
• Archiving of data from the TVL systems to ensure compliance to data retention regulations
• Responsible for migrating the BBC TVL campaign management system to an AWS cloud solution and migration 10 years of data. Implementation of new infrastructure and connectivity.
• Deployed new connectivity between IBM Data Centre North Harbour/Farnham and Cognizant AWS data centre in Slough involving the activities across 4 independent organisations
• Designed and deployed the change data capture functionality including supporting functionality
• Provided restricted 3rd party access to data via a jump server in a DMZ including obtaining Infosec approvals
• Derived Data migration strategy and produced data mapping to new database
• Working with multiple stakeholders as part of the overall programme while supporting the BBC project/programme managers.
• Upgrade of English and Welsh letters
• Archiving of data from the TVL systems to ensure compliance to data retention regulations
Project Manager, AWS, Database, Cloud, Management, Compliance, Data mapping, Implementation, Infrastructure, Retention, Regulatory, Server, Campaign, Manager
2011 - 2018
job
PLATINUM SENIOR PROJECT MANAGER
AJILON.
• Assigned to Lloyds to manage LRM (Legal/Regulatory/Mandatory) Payment programmes involving FPS/BACS/Mortgages and FX. Accountable for annual budgets of £1 to £25 million and virtual teams of 30 to 40 multi - disciplinary resources based on shore and off shore.
• Delivered the Reconciliation Transition Programme as Programme Lead in charge of both business and IT resources.
◦ Developed a new Reconciliation application on the new strategic platform. Coordinated changes across 4 major platforms and infrastructure, retraining of users, migration of data, archiving of the remainder data and decommissioning of the Autorek application. Reducing maintenance costs by £50k/year and organisational optimisations.New functionality was developed using the agile methodology
◦ Strategic Reconciliations system upgrade which also involved the deployment of new servers, upgrade of OS and infrastructure components.
◦ Implementation of Single Sign On vastly improving the user experience
◦ Reconciliation automation improvements resulting in a 2.5 FTE benefit
◦ Relocating the processing of ATM reconciliations from Bristol to Glasgow
• Leading a signature programme (a top 10 project in Lloyds Group IT) to implement £5 polymer notes. A regulatory/mandatory change which involved
◦ Deployment of a new 3rd party application, installation of new infrastructure, resolution of security issues and updated business processes
◦ Coordination of multiple business areas and 3rd parties, IT, Business, Property, Retail and 3rd party suppliers
◦ Networking of 1700 devices across 750 Branches across the UK and update/upgrade of 6000 ATMS
• Implementation of a new Settlement Gateway to ensure continued clearing of market transactions (21bn/week)
◦ Upgrade of the Security/Swift Alliance Gateway (SAGs)
◦ Installation of new servers and deployment of new CLS software and Redirection of feeds to the new gateway
◦ Resolution of major 3rd party issues;
◦ Completion of Interbank External Testing
• Implemented the reference change project in 8 weeks rather than the minimum of 24 weeks. If dead line was missed then all reconciliations in the bank would have failed.
• Managed a programme to improve the stability of the payments systems with a combined annual budget of £25 million.
◦ Improved the HSM configuration on the FPS Gateway improving the resilience of the System by approx 10%.
◦ Implemented two new CBS upgrade mechanisms for Reference data and code updates allowing software upgrades without the system being off line. Reducing application down time by 75%.
◦ Deployed the Systar Business Bridge Application. Data access points were established throughout the FPS allowing Business Activity Monitoring improving responsiveness to potential incidents by 20%.
◦ Successfully developed and deployed the Stand in functionality (Qualified Accepts) application that reduced Faster Payments Scheme (FPS) outages by 90%.
• Seconded to a number of failing projects/programmes to restore delivery confidence
• Migrated CAFS (CHAPS and Foreign System) Data from Off shore to ensure compliance with EC regulations.
• A number of changes involving updates to backend commercial applications such as Murex amd Mortgages
• Moved the eISCD (Extended Industry Sort code Directory) reference data load process from Sunday to Friday and decoupled it from the BACS data loads. This improved the resilience of the Faster Payments System (FPS).
• Implemented 2 annual Swift upgrades. Each a critical Regulatory/Mandatory change involving upgrades to Operating systems/ Database versions as well as the Swift application.
• Seconded on to incident manage teams to facilitate the resolution of live incidents which crossed multiple areas
• Active member of the LBG PM Centre of excellence looking to introduce new and improved PM processes. The only non-permanent member
• Responsibilities
• The formulation and leadership of programme/project activities in line with the organisational strategy and ensuring these activities align with the programmes in other directorates and long term strategy/business objectives.
• Manage the development of new application functionality to meet busines needs
• Management of 'Virtual' teams across functions, business areas, and geographies
• Ensuring the programme and associated projects were robustly planned, end to end, with the appropriate levels of resource and governance in place to enable the outcomes and outputs to be delivered on time and benefits realised.
• Ensuring that the programme includes an effective and appropriate communication, training and engagement plans and that progress is communicated at regular intervals to relevant stakeholders.
• To actively manage the development, transition and transformation
• Providing leadership to the projects ensuring outputs are in line with the corporate plan.
• Working with the other change programme managers and other change leads to identify and manage interdependencies with the programme and the wider change landscape.
• To ensure all key stakeholders (internal and external) and staff are fully engaged and kept informed on progress of the programme at the right time with relevant information and helping stakeholders reach solution decisions
• Integration off products from multiple suppliers into a coherent deliverable, meeting business needs
• Facilitating stakeholder input into the programme ensuring an operational/customer perspective is fed into all change activities.
• Act as the programme's interface with other business leaders to coordinate and manage dependencies and to represent the programme at governance forums and senior management/stakeholder meetings
• Utilising a detailed knowledge of IT Delivery lifecycle, software methodologies and extensive IT technical System & Enterprise Software implementations experience to deliver individual projects using the most approciate life cycle, Agile, Waterfall or hybrid as appropriate. Including all goverance deliverables.
• As member of the LBG PM Centre of excellence determining strategies to introduce new and improved PM processes. The only non-permanent member
• Direct Management of 3 project managers a number of BA's and solution architects
• Providing budgetary/forecasting advice and best practice as a recognised Finance Champion
• Working with Ajilon senior management on presales activites, proposals and securing new clients
• Delivered the Reconciliation Transition Programme as Programme Lead in charge of both business and IT resources.
◦ Developed a new Reconciliation application on the new strategic platform. Coordinated changes across 4 major platforms and infrastructure, retraining of users, migration of data, archiving of the remainder data and decommissioning of the Autorek application. Reducing maintenance costs by £50k/year and organisational optimisations.New functionality was developed using the agile methodology
◦ Strategic Reconciliations system upgrade which also involved the deployment of new servers, upgrade of OS and infrastructure components.
◦ Implementation of Single Sign On vastly improving the user experience
◦ Reconciliation automation improvements resulting in a 2.5 FTE benefit
◦ Relocating the processing of ATM reconciliations from Bristol to Glasgow
• Leading a signature programme (a top 10 project in Lloyds Group IT) to implement £5 polymer notes. A regulatory/mandatory change which involved
◦ Deployment of a new 3rd party application, installation of new infrastructure, resolution of security issues and updated business processes
◦ Coordination of multiple business areas and 3rd parties, IT, Business, Property, Retail and 3rd party suppliers
◦ Networking of 1700 devices across 750 Branches across the UK and update/upgrade of 6000 ATMS
• Implementation of a new Settlement Gateway to ensure continued clearing of market transactions (21bn/week)
◦ Upgrade of the Security/Swift Alliance Gateway (SAGs)
◦ Installation of new servers and deployment of new CLS software and Redirection of feeds to the new gateway
◦ Resolution of major 3rd party issues;
◦ Completion of Interbank External Testing
• Implemented the reference change project in 8 weeks rather than the minimum of 24 weeks. If dead line was missed then all reconciliations in the bank would have failed.
• Managed a programme to improve the stability of the payments systems with a combined annual budget of £25 million.
◦ Improved the HSM configuration on the FPS Gateway improving the resilience of the System by approx 10%.
◦ Implemented two new CBS upgrade mechanisms for Reference data and code updates allowing software upgrades without the system being off line. Reducing application down time by 75%.
◦ Deployed the Systar Business Bridge Application. Data access points were established throughout the FPS allowing Business Activity Monitoring improving responsiveness to potential incidents by 20%.
◦ Successfully developed and deployed the Stand in functionality (Qualified Accepts) application that reduced Faster Payments Scheme (FPS) outages by 90%.
• Seconded to a number of failing projects/programmes to restore delivery confidence
• Migrated CAFS (CHAPS and Foreign System) Data from Off shore to ensure compliance with EC regulations.
• A number of changes involving updates to backend commercial applications such as Murex amd Mortgages
• Moved the eISCD (Extended Industry Sort code Directory) reference data load process from Sunday to Friday and decoupled it from the BACS data loads. This improved the resilience of the Faster Payments System (FPS).
• Implemented 2 annual Swift upgrades. Each a critical Regulatory/Mandatory change involving upgrades to Operating systems/ Database versions as well as the Swift application.
• Seconded on to incident manage teams to facilitate the resolution of live incidents which crossed multiple areas
• Active member of the LBG PM Centre of excellence looking to introduce new and improved PM processes. The only non-permanent member
• Responsibilities
• The formulation and leadership of programme/project activities in line with the organisational strategy and ensuring these activities align with the programmes in other directorates and long term strategy/business objectives.
• Manage the development of new application functionality to meet busines needs
• Management of 'Virtual' teams across functions, business areas, and geographies
• Ensuring the programme and associated projects were robustly planned, end to end, with the appropriate levels of resource and governance in place to enable the outcomes and outputs to be delivered on time and benefits realised.
• Ensuring that the programme includes an effective and appropriate communication, training and engagement plans and that progress is communicated at regular intervals to relevant stakeholders.
• To actively manage the development, transition and transformation
• Providing leadership to the projects ensuring outputs are in line with the corporate plan.
• Working with the other change programme managers and other change leads to identify and manage interdependencies with the programme and the wider change landscape.
• To ensure all key stakeholders (internal and external) and staff are fully engaged and kept informed on progress of the programme at the right time with relevant information and helping stakeholders reach solution decisions
• Integration off products from multiple suppliers into a coherent deliverable, meeting business needs
• Facilitating stakeholder input into the programme ensuring an operational/customer perspective is fed into all change activities.
• Act as the programme's interface with other business leaders to coordinate and manage dependencies and to represent the programme at governance forums and senior management/stakeholder meetings
• Utilising a detailed knowledge of IT Delivery lifecycle, software methodologies and extensive IT technical System & Enterprise Software implementations experience to deliver individual projects using the most approciate life cycle, Agile, Waterfall or hybrid as appropriate. Including all goverance deliverables.
• As member of the LBG PM Centre of excellence determining strategies to introduce new and improved PM processes. The only non-permanent member
• Direct Management of 3 project managers a number of BA's and solution architects
• Providing budgetary/forecasting advice and best practice as a recognised Finance Champion
• Working with Ajilon senior management on presales activites, proposals and securing new clients
Regulatory, Security, It, Implementation, Transformation, Infrastructure, Monitoring, Testing, Development, Compliance, Software, Enterprise, Processing, Hybrid, Backend, Processes, Manager, Formulation, Agile, User Experience, Project Manager, Retail, Swift, Budget, Forecasting, Networking, Training, Backend, Deployment, Automation, Database, Leadership, Finance, Management, Integration
2008 - 2011
job
SENIOR PROJECT MANAGER
SYMBIAN/NOKIA.
• Managed a portfolio of 5 global projects concurrently with a combined annual budget of £7 million. Projects employed between 80-100 engineers from graduate engineers to technical consultants and project managers.
• Consistently delivered projects on time, quality and within budget.
• Managed the migration from Waterfall to Agile including piloting the use of Agile with 40 engineers in multiple locations.
• Managed a team of senior system architects over 8 months to dramatically increase the performance of the Operating system by 70%. This made Nokia phones the most efficient in the market when compared with the major competitors.
• Consistently delivered projects on time, quality and within budget.
• Managed the migration from Waterfall to Agile including piloting the use of Agile with 40 engineers in multiple locations.
• Managed a team of senior system architects over 8 months to dramatically increase the performance of the Operating system by 70%. This made Nokia phones the most efficient in the market when compared with the major competitors.
Project Manager, Budget, Agile, Manager
2000 - 2008
job
SENIOR PROJECT MANAGER/BID MANAGER
AEROFLEX.
Project Manager, Manager
1996 - 2000
job
Programme Manager/Bid Manager
EDS.
Manager
1989 - 1996
job
Bid Manager/Customer Support Manager
MARCONI INFORMATION SYSTEMS.
Support, Manager
1987 - 1989
job
Software Team Leader/Project Leader
FERRANTI TRAINING SYSTEMS LIMITED.
Software
My education
Portsmouth University
Unspecified, (DMS) (Merit)
Unspecified, (DMS) (Merit)
Leicester University
BSc, Physics and Mathematics
BSc, Physics and Mathematics
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