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Your Virtual Assistant
Lauren Sneddon
,
Hull, United Kingdom
Experience
Other titles
Skills
I'm offering
I am an NHS weekend Receptionist looking to further and develop my skills during the week being a Virtual Assistant.
I am proficient in the use of IT, having experience using all Microsoft packages. I have excellent organisational skills developed in a variety of deadline orientated situations, with the ability to prioritise work load. I am also able to manage staff appointments. I possess excellent communication skills and have the ability to get on well with people at all levels, easily making good working relationships. I have experience using office equipment such as printers, photocopiers and fax machines. I also have demonstrable experience operating tills, taking payments answering calls and dealing with enquiries and changing documents such as letters and reports and emailing. Importantly, I have experience of working with clients and ensuring excellent customer service. All the above skills would positively contribute to your company.
I am proficient in the use of IT, having experience using all Microsoft packages. I have excellent organisational skills developed in a variety of deadline orientated situations, with the ability to prioritise work load. I am also able to manage staff appointments. I possess excellent communication skills and have the ability to get on well with people at all levels, easily making good working relationships. I have experience using office equipment such as printers, photocopiers and fax machines. I also have demonstrable experience operating tills, taking payments answering calls and dealing with enquiries and changing documents such as letters and reports and emailing. Importantly, I have experience of working with clients and ensuring excellent customer service. All the above skills would positively contribute to your company.
Markets
United Kingdom
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2018 - ?
freelance
Sales Consultant Select
unknown.
• Serving Customers
• Till Operation
• Delivery
• Maintaining a tidy and clean store
• Cash Handling
• Till Operation
• Delivery
• Maintaining a tidy and clean store
• Cash Handling
Sales
2018 - 2018
freelance
Sales Consultant Ann Summers
unknown.
● Serving Customers
● Delivery and stock rotation
● Till Operation
● Helping with Customers' enquires /requests with professional discretion
● Maintaining a tidy and clean store
● E learning
● Cash Handling
● Delivery and stock rotation
● Till Operation
● Helping with Customers' enquires /requests with professional discretion
● Maintaining a tidy and clean store
● E learning
● Cash Handling
Sales
2015 - 2016
job
Sales Assistant
Salon Services.
• Opening and closing the store, often lone working
• Meeting and greeting customers, ensuring excellent customer service
• Administration duties, such as scanning, creating documents and preparing invoices
• Tidying and cleaning, ensuring all health and safety needs are met
• Replenishment of stock and helping with deliveries
• Using office packages such as Excel, Word and PowerPoint
• Working in a small team and being a team player
• Experiencing and showcasing all beauty knowledge when dealing with customers and clients
• Operating tills and taking payments
• Meeting and greeting customers, ensuring excellent customer service
• Administration duties, such as scanning, creating documents and preparing invoices
• Tidying and cleaning, ensuring all health and safety needs are met
• Replenishment of stock and helping with deliveries
• Using office packages such as Excel, Word and PowerPoint
• Working in a small team and being a team player
• Experiencing and showcasing all beauty knowledge when dealing with customers and clients
• Operating tills and taking payments
Excel, Administration, Powerpoint, Word, Customer service, Sales, Service, Safety, Health, Office
2014 - 2015
job
Receptionist
Hull College.
• Signing in guests, visitors and students
• Providing parking permits, visitor badges and ensuring our safeguarding policies and procedures
• Answering the telephone to all enquires and transferring through all members of staff, visitors and students
• Ensuring a safe, professional and clean work space
• Using office packages such as, Excel, Word and PowerPoint
• Attending meetings and having decision making for the helpdesk
• Using office equipment and performing duties such as printing, photocopying and making/changing documents
• Organising parking for visitors to the college
• Following all health and safety regulations and ensuring that others repeat procedures
• Providing parking permits, visitor badges and ensuring our safeguarding policies and procedures
• Answering the telephone to all enquires and transferring through all members of staff, visitors and students
• Ensuring a safe, professional and clean work space
• Using office packages such as, Excel, Word and PowerPoint
• Attending meetings and having decision making for the helpdesk
• Using office equipment and performing duties such as printing, photocopying and making/changing documents
• Organising parking for visitors to the college
• Following all health and safety regulations and ensuring that others repeat procedures
Excel, Powerpoint, Receptionist, Word, Safe, Safety, Health, Office, Performing
2014 - 2014
job
Voluntary Administration Assistant
Spin Off Productions Theatre Company.
• Production of promotional materials such as brochures, posters and flyers
• Liaising with clients and booking engagements
• Administrative tasks such as typing, filing, sending emails and helping with financial planning
• Dealing with enquiries from artists and other personnel
• Liaising with clients and booking engagements
• Administrative tasks such as typing, filing, sending emails and helping with financial planning
• Dealing with enquiries from artists and other personnel
Administration, Production, Booking
2013 - 2013
job
Customer Service Administration Assistant
Britannia House JCP.
• Dealing with face to face and telephone enquires effectively and correctly
• Observing and understanding reception duties
• Greeting and directing customers within the job centre, whilst monitoring customer flows
• Attending meetings and showcasing presentations
• Completing administration tasks such as, photocopying, post and filing
• Conducting research for surveys
• Observing and understanding reception duties
• Greeting and directing customers within the job centre, whilst monitoring customer flows
• Attending meetings and showcasing presentations
• Completing administration tasks such as, photocopying, post and filing
• Conducting research for surveys
Administration, Research, Customer service, Service, Reception, Surveys, Monitoring
2011 - 2011
job
Beauty Therapist / A New Beginning
Manicures.
pedicures and other nail treatments like extensions and nail art
• Facials - cleansing, massaging and toning skin
• Applying and advising about make up
• UV (ultraviolet) and spray tanning
• Offering excellent customer service
• Following health and safety and using the equipment's safety
• Facials - cleansing, massaging and toning skin
• Applying and advising about make up
• UV (ultraviolet) and spray tanning
• Offering excellent customer service
• Following health and safety and using the equipment's safety
Customer service, Service, Safety, Health, UP, Spray
2009 - 2010
internship
Administration Apprentice
Hull City Council.
• Obtaining a L1 in Business Administration whilst working two projects in the council
• Answering the telephones, transferring calls, taking messages and dealing with enquires when possible
• Reception duties such as greeting and looking after visitors
• Typing and setting up documents such as letters and inputting information into Excel
• Keeping computer records up to date
• Changing and creating IT documents
• Using office equipment such as printers, photocopiers and fax machines
• Setting up meetings and preparing presentations
• Answering the telephones, transferring calls, taking messages and dealing with enquires when possible
• Reception duties such as greeting and looking after visitors
• Typing and setting up documents such as letters and inputting information into Excel
• Keeping computer records up to date
• Changing and creating IT documents
• Using office equipment such as printers, photocopiers and fax machines
• Setting up meetings and preparing presentations
Excel, Administration, Reception, It, Printers, Office, UP
My education
?
-
2019
n/a
Unspecified, Criminology Psychology
Unspecified, Criminology Psychology
?
-
2016
The Academy
N/a, N/a
N/a, N/a
?
-
2015
n/a
Secondary, L2 Apprenticeship
Secondary, L2 Apprenticeship
?
-
2010
n/a
Secondary, L1 Business Administration
Secondary, L1 Business Administration
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