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Senior Project Manager
James Swanston
,
Northampton, United Kingdom
Experience
Other titles
Skills
I'm offering
With over 15 years’ experience in a variety of industries, I am a highly proficient PRINCE2 & MSP qualified Project/Programme Manager. Commercially aware and adept at managing stakeholder expectations, I have a successful track record of utilising strong leadership and forward planning skills to deliver complex multi-faceted projects & programmes on time and within budget.
Markets
United Kingdom
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2019 - ?
job
New Markets Implementation Manager
Primark.
Primark is an international retailer that offers the latest fashion, beauty and homeware at the best value on the high street; put simply, Amazing Fashion at Amazing Prices. My role during my time here is to:
* Manage the implementation of the New Markets store openings in Poland and the Czech Republic
* Ensure all workstreams are aligned to enable a smooth implementation, managing dependencies across the Programme on a daily basis
* Manage the risks and issues across the New Markets Programme
* Manage key stakeholders across the company to ensure communication and expectations are fully aligned
* Manage the implementation of the New Markets store openings in Poland and the Czech Republic
* Ensure all workstreams are aligned to enable a smooth implementation, managing dependencies across the Programme on a daily basis
* Manage the risks and issues across the New Markets Programme
* Manage key stakeholders across the company to ensure communication and expectations are fully aligned
Fashion, Implementation, International, Manager
2013 - ?
freelance
Freelance Programme/Project Manager
unknown.
JDS Project Management Ltd is my own freelance project management consultancy focused on providing expertise on both complex IT and business-oriented projects and programmes. Notable contracts have included:
Project Management, Project Manager, Contracts, Management, It, Contracts, Manager
2019 - 2019
job
Senior Project Manager
Argos Financial Services.
Argos Financial Services aim to make shopping easier for Argos customers. Part of Sainsbury's Bank, they provide safe, secure financial products - everything from warranties and pet insurance to loans and the Argos card, the UK's number one store card. My role during my time here was to:
* Deliver 3 key projects around SMS Fraud, ID in Store checks and Transaction Data Monitoring
* Lead teams from Compliance, Legal, Risk, Financial Crime, IT & Operations totalling 40 people across both Argos Financial Services & Argos Retail
* Deliver 3 key projects around SMS Fraud, ID in Store checks and Transaction Data Monitoring
* Lead teams from Compliance, Legal, Risk, Financial Crime, IT & Operations totalling 40 people across both Argos Financial Services & Argos Retail
Project Manager, Retail, Operations, Compliance, Safe, It, Insurance, Monitoring, Manager
2018 - 2019
job
Senior Project Manager
WH Smith Ltd.
WH Smith's goal is to be the leading retailer in convenience, books & news for the world's travelling customer and Britain's most popular High Street stationer, bookseller and newsagent. My role here was to:
* Deliver a failing Shelf Edge Printing project and also deliver a data stream project for Cult Pens
* Manage the PLC Website Replacement project to improve security vulnerabilities and introduce a mobile-friendly front end
* Work with teams of both internal and external resources to deliver the projects
* Deliver a failing Shelf Edge Printing project and also deliver a data stream project for Cult Pens
* Manage the PLC Website Replacement project to improve security vulnerabilities and introduce a mobile-friendly front end
* Work with teams of both internal and external resources to deliver the projects
Project Manager, Website, Security, PLC, Manager, Convenience
2018 - 2018
job
Senior Project Manager
Salmon Consulting Ltd.
Salmon are a global digital commerce consultancy offering a wide variety of services, including: defining strategy; designing customer experiences; delivering technologies; running operations; optimising online experiences; and shaping future commerce. They have been delivering ecommerce platforms and shaping future commerce for over 25 years. My role here was to:
* Work within the Selfridges Group to project manage an upgrade to a legacy Content Management System, using Adobe Experience Manager
* Manage external development teams based in Poland to deliver the upgrades in sprints
* Work with internal resource including Solution Architects, Business Analysts and a variety of different internal business teams to gather and document the requirements across the entire business
* Lead a team of 30 people to deliver the business requirements to time and budget
* Work within the Selfridges Group to project manage an upgrade to a legacy Content Management System, using Adobe Experience Manager
* Manage external development teams based in Poland to deliver the upgrades in sprints
* Work with internal resource including Solution Architects, Business Analysts and a variety of different internal business teams to gather and document the requirements across the entire business
* Lead a team of 30 people to deliver the business requirements to time and budget
Project Manager, Ecommerce, Operations, Budget, Content Management, Management, Content, Adobe, Development, Online, Adobe Experience Manager, Manager
2014 - 2017
job
Programme Manager
Avis Budget Group EMEA.
Avis Budget Group is a leading global provider of vehicle rental services through its Avis and Budget brands as well as its Zipcar brand. My role during my time here was to:
* Manage the overall delivery of a new global Maintenance & Damage Management system, using a Windows Phone App & Business Process Management tools, integrating with Finance & Claims systems across Avis
* Worked with UI & UX teams throughout all phases of the project to ensure accurate screen design of the App was developed
* Manage several project teams totalling 50 people, including both internal resources and external 3rd party suppliers, based across Europe, Asia & North America
* Work with a budget of €7 million, monitoring and reporting the spend on a weekly basis
* Ensure excellent stakeholder management was applied, often working with challenging international stakeholders up to CIO level
* Focused on continuous improvement of the rollout processes to ensure lessons were learned and processes adapted and improved
* Work with the QA & Business teams to ensure an efficient UAT approach was developed and adhered to
* Line manage internal junior project managers, ensuring their projects remained on track and to budget
* Manage the overall delivery of a new global Maintenance & Damage Management system, using a Windows Phone App & Business Process Management tools, integrating with Finance & Claims systems across Avis
* Worked with UI & UX teams throughout all phases of the project to ensure accurate screen design of the App was developed
* Manage several project teams totalling 50 people, including both internal resources and external 3rd party suppliers, based across Europe, Asia & North America
* Work with a budget of €7 million, monitoring and reporting the spend on a weekly basis
* Ensure excellent stakeholder management was applied, often working with challenging international stakeholders up to CIO level
* Focused on continuous improvement of the rollout processes to ensure lessons were learned and processes adapted and improved
* Work with the QA & Business teams to ensure an efficient UAT approach was developed and adhered to
* Line manage internal junior project managers, ensuring their projects remained on track and to budget
QA, Manager, UP, Processes, Asia, App, International, CIO, Monitoring, Windows, Design, Management, Finance, Continuous improvement, Stakeholder Management, UI, Business Process Management, UX, Budget
2013 - 2014
job
Programme Manager
Fleetcor.
Fleetcor is a global provider of specialised payment products and services, including fleet and fuel cards. My role during my time here was to:
* Project manage upgrades and improvements to the Salesforce system, working with external partners
* Oversee the successful implementation of the EMV fuel card migration programme, to enable the company to migrate from 1.8m magnetic stripe to new Chip & PIN cards
* Undertake a Network Service Fee project and new Monitor Card project for the Government's Crown Commercial Service
* Manage a team of 40 people, working with representatives from Operations, Testing, IT, Product, Compliance, Marketing and Sales departments
* Project manage upgrades and improvements to the Salesforce system, working with external partners
* Oversee the successful implementation of the EMV fuel card migration programme, to enable the company to migrate from 1.8m magnetic stripe to new Chip & PIN cards
* Undertake a Network Service Fee project and new Monitor Card project for the Government's Crown Commercial Service
* Manage a team of 40 people, working with representatives from Operations, Testing, IT, Product, Compliance, Marketing and Sales departments
Marketing, Operations, Marketing and sales, Salesforce, Sales, Service, Compliance, Network, It, Implementation, Testing, Stripe, Manager
2012 - 2013
job
Implementation Manager
WEX Europe Ltd.
WEX Europe Ltd is a leading provider of physical and virtual commercial payment solutions. My role during my time here was to:
* Manage the transition from a legacy CRM system to a new Salesforce based solution from its planning stages to implementation and execution
* Execute multichannel E-Commerce payment solutions including websites and mobile app payment projects for clients in the UK & Europe, working with Product Engineering & UX teams to design sites
* Implement prepaid card solutions, working with both Mastercard & Visa, with values up to £20M for internal and external customers on a daily basis, covering corporate expense, disbursement, credit, currency and fuel cards
* Deliver new card solutions for major national banks and Government authorities
* Manage the transition from a legacy CRM system to a new Salesforce based solution from its planning stages to implementation and execution
* Execute multichannel E-Commerce payment solutions including websites and mobile app payment projects for clients in the UK & Europe, working with Product Engineering & UX teams to design sites
* Implement prepaid card solutions, working with both Mastercard & Visa, with values up to £20M for internal and external customers on a daily basis, covering corporate expense, disbursement, credit, currency and fuel cards
* Deliver new card solutions for major national banks and Government authorities
Design, CRM, UX, Websites, E-commerce, Salesforce, Engineering, Implementation, App, UP, Manager
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