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Experience Engineer with technology experience across multiple domains
Tobias Burgess
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
I am an experienced Systems and Data Engineer with over eight years of professional experience, with the ability to provide technical direction in design, system development, integration, and testing. I take ownership of issues, analyse problems at a component level, and identify viable solutions. I have worked on large systems projects for the management of railway traffic, and another for deploying smart prepayment facilities for an energy utility company. I’m also comfortable with IT issues having founded an IT department to service 1k+ users over 16 sites.
Markets
United Kingdom
Industries
Language
English
Fluently
French
Good
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - 2020
job
Chief Technology Officer
Virunga National Park, Democratic Republic of Congo.
I was responsible for all technology from an IT & systems standpoint at a small energy start-up. The
company produced, distributed, and sold electricity to communities around the national park with
30MW of hydro-powered generation. Primarily worked in French.
1. Design and implementation of new business processes relating to on-boarding and connection
of clients
○ Provided clear direction for commercial and technical teams with relation to client
on-boarding
○ Reduced client connection time from 2 weeks to 5 days
2. Deployment of a CRM system to manage customer data, which allowed the move from paper-based to paperless on-boarding on clients. This system also allowed concise reporting on
the business health, allowing the business to identify areas of improvement.
○ Selection, configuration, and deployment of a CRM system
○ Cleaning and loading of 10,000 client records
○ Moved 50 users from paper-based to app-based data collection
○ Further reduced client connection time from 5 days to 1-2 days
3. Deployment of a smart metering system using prepayment smart meters in order to both allow
sales of electricity via prepayment, but also to provide two-way communication with the metering points in order to reduce call-outs
○ Selected, purchased & deployed 10,000 smart meters in the field, including supporting
communications hardware
4. Designed & deployed a loan program which used the electricity prepayment system in order to take payments on loans
○ Built process to, and managed 1,500 loans and the related prepayment transaction data
On top of the above projects I built up support teams in order to support the systems into the future,
reducing the reliance on external contractors which were of limited help in the remote and hostile
environment.
Reported to: CEO of Virunga Energies (Virunga National Parks' Energy Company)
Responsible for: Six Engineers & Analysts
Budget responsibility: $1.5m / year
Skills: System Architecture, HR, System Selection, Electricity Prepayment, Electricity Smart Metering,
Loan Management, Reporting, CRM, Mobile Payment, Data Management & Manipulation, Budgeting,
Leading, French Language
Email: [email protected] Telephone: + 44 (0) 75890009682
company produced, distributed, and sold electricity to communities around the national park with
30MW of hydro-powered generation. Primarily worked in French.
1. Design and implementation of new business processes relating to on-boarding and connection
of clients
○ Provided clear direction for commercial and technical teams with relation to client
on-boarding
○ Reduced client connection time from 2 weeks to 5 days
2. Deployment of a CRM system to manage customer data, which allowed the move from paper-based to paperless on-boarding on clients. This system also allowed concise reporting on
the business health, allowing the business to identify areas of improvement.
○ Selection, configuration, and deployment of a CRM system
○ Cleaning and loading of 10,000 client records
○ Moved 50 users from paper-based to app-based data collection
○ Further reduced client connection time from 5 days to 1-2 days
3. Deployment of a smart metering system using prepayment smart meters in order to both allow
sales of electricity via prepayment, but also to provide two-way communication with the metering points in order to reduce call-outs
○ Selected, purchased & deployed 10,000 smart meters in the field, including supporting
communications hardware
4. Designed & deployed a loan program which used the electricity prepayment system in order to take payments on loans
○ Built process to, and managed 1,500 loans and the related prepayment transaction data
On top of the above projects I built up support teams in order to support the systems into the future,
reducing the reliance on external contractors which were of limited help in the remote and hostile
environment.
Reported to: CEO of Virunga Energies (Virunga National Parks' Energy Company)
Responsible for: Six Engineers & Analysts
Budget responsibility: $1.5m / year
Skills: System Architecture, HR, System Selection, Electricity Prepayment, Electricity Smart Metering,
Loan Management, Reporting, CRM, Mobile Payment, Data Management & Manipulation, Budgeting,
Leading, French Language
Email: [email protected] Telephone: + 44 (0) 75890009682
Support, UP, Processes, Energy, Direction, Energy, App, Health, Data collection, Ceo, Hardware, Design, Implementation, It, Architecture, Technology, Sales, Management, Data management, Deployment, Budget, CRM
2014 - 2017
job
Lead Systems Engineer (Data)
Thales Ground Transport Systems.
UK/DE:
I was responsible for the production, configuration, and support of system data in relation to the deployment of the Thales' Traffic Management Systems (TMS) at the Cariff and Romford Regional
Operating Centres (ROCs). I received data from multiple railway sources (both new and old) then used
Python & SQL in order to convert these datasets into the required formats for the Thales TMS.
In my first year of the role I was seconded to Thales Germany to learn about TMS with regards to
configuration and data, then brought this information back to the UK business unit and shared the knowledge.
I also spent time troubleshooting third-party systems which interfaced with the Thales TMS in order to identify integration-level faults.
Reported to: Head of Software (TMS)
Skills: Python, SQL, Data, UK railway, Integration, Testing, Working Independently
I was responsible for the production, configuration, and support of system data in relation to the deployment of the Thales' Traffic Management Systems (TMS) at the Cariff and Romford Regional
Operating Centres (ROCs). I received data from multiple railway sources (both new and old) then used
Python & SQL in order to convert these datasets into the required formats for the Thales TMS.
In my first year of the role I was seconded to Thales Germany to learn about TMS with regards to
configuration and data, then brought this information back to the UK business unit and shared the knowledge.
I also spent time troubleshooting third-party systems which interfaced with the Thales TMS in order to identify integration-level faults.
Reported to: Head of Software (TMS)
Skills: Python, SQL, Data, UK railway, Integration, Testing, Working Independently
Sql, Python, Deployment, Management, Integration, Support, Testing, Software, Production
2012 - 2014
job
Graduate Engineer
Thales Research & Technology in UK.
Took part in several research projects, learning methodologies and processes required within research
fields.
fields.
Research, Processes
My education
2008
-
2012
University of Warwick
Masters, Electronic Engineering
Masters, Electronic Engineering
2006
-
2008
Hills Road Sixth Form College
Secondary, Electronics, Physics, and Maths
Secondary, Electronics, Physics, and Maths
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