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Accomplished Test Professional
Santosh Ramakrishnan
,
Norwich, United Kingdom
Experience
Other titles
Skills
I'm offering
Santosh comes with 20 years of testing experience mainly within insurance domain performing various roles with last 10 years focusing on managing and delivering projects of various complexities working on both Agile and waterfall models. Santosh is capable of efficiently managing multiple projects , set priorities and maintain schedule. Santosh can communicate and collaborate successfully with cross-functional team – including Developers, Project Manager and Business teams to design and deliver changes to meet customer objectives.
Santosh is a quick learner who has an efficient analytical and problem-solving capabilities. Santosh believes in and promotes Shift left attitude with Automation being a forefront of quick wins to ensure we test and delivery efficiently.
Santosh is a people-centric manager who believes in building trust, empowering resources and promote transparency to build high performing cohesive team.
Santosh is a quick learner who has an efficient analytical and problem-solving capabilities. Santosh believes in and promotes Shift left attitude with Automation being a forefront of quick wins to ensure we test and delivery efficiently.
Santosh is a people-centric manager who believes in building trust, empowering resources and promote transparency to build high performing cohesive team.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2019
job
Project Test Manager
Legal and General.
Overview:
• Managed on-boarding new customers (ReAssure and Prudential) onto the Strategic Annuity platform
as new deal partners for L&G's business model which was delivered in Scrum Methodology
• Responsible for post migration impacts solution for a payment system falling within the retirement
division of L&G
Responsibilities:
• Effectively lead teams with various staffing models of internal and external on-shore and off-shore
resources. Provided leadership and supervisory oversight to quality assurance.
• Led and directed defining of test approaches to oversee the delivery of test to time and budget
• Responsible for all sprint related test activities across all deliveries that I was responsible as Test
Manager
• Responsible for Business Acceptance and Production/Operational Acceptance testing by engaging
Business users and also ensuring the suitable coverage is applied in appropriate phase
• Coordinate test activity reporting at track level for both project and programme level progress
meetings.
• Chair defect management calls and driving directions/activities to remove blockages
• Manage risks and dependencies within both program tracks in terms of test and delivery to production
• Pushed for Automation of scripts and building of Regression pack as we progressed thro' Sprints so
we have a capable regression pack which could be planned and run at the back of changes being
deployed.
• Provide governance for Joint Model office testing between L&G and ReAssure / Prudential to test the customer journey and also joint testing of pricing capability by Actuaries.
• Managed on-boarding new customers (ReAssure and Prudential) onto the Strategic Annuity platform
as new deal partners for L&G's business model which was delivered in Scrum Methodology
• Responsible for post migration impacts solution for a payment system falling within the retirement
division of L&G
Responsibilities:
• Effectively lead teams with various staffing models of internal and external on-shore and off-shore
resources. Provided leadership and supervisory oversight to quality assurance.
• Led and directed defining of test approaches to oversee the delivery of test to time and budget
• Responsible for all sprint related test activities across all deliveries that I was responsible as Test
Manager
• Responsible for Business Acceptance and Production/Operational Acceptance testing by engaging
Business users and also ensuring the suitable coverage is applied in appropriate phase
• Coordinate test activity reporting at track level for both project and programme level progress
meetings.
• Chair defect management calls and driving directions/activities to remove blockages
• Manage risks and dependencies within both program tracks in terms of test and delivery to production
• Pushed for Automation of scripts and building of Regression pack as we progressed thro' Sprints so
we have a capable regression pack which could be planned and run at the back of changes being
deployed.
• Provide governance for Joint Model office testing between L&G and ReAssure / Prudential to test the customer journey and also joint testing of pricing capability by Actuaries.
Scrum, Budget, Automation, Leadership, Management, Test, Quality Assurance, Testing, Test manager, Office, Production, Off-shore, Manager, LED
2018 - 2018
job
Test Manager
CapGemini.
Overview:
• Data Program was run under Kanban methodology delivering a strategic initiative to build a suite of data stores, combining data from various sources to make it available for consumption by other
strategic applications. Managed 2 workstreams looking at distinct data stores and functionalities.
• Involved in multiple Test Center of Excellence initiatives on behalf of CapGemini like introducing
Quality Gates , Application Test support process, Application Monitoring scripts for key applications in production
Responsibilities:
• Led and directed defining of test approaches to oversee the Test delivery
• Coordinate test activity reporting at track level for both project and programme level progress
meetings.
• Negotiate resources, timeline and adoption of early testing approach
• Chair defect management calls and also cover for project manager on daily calls driving directions to remove blockages
• Actively take part and contribute to move the delivery into continuous integration by adopting sprint
approach and break requirement into features and drive Kanban board usage
• Manage risks and dependencies within Data Program tracks in terms of test and delivery to prod
• Data Program was run under Kanban methodology delivering a strategic initiative to build a suite of data stores, combining data from various sources to make it available for consumption by other
strategic applications. Managed 2 workstreams looking at distinct data stores and functionalities.
• Involved in multiple Test Center of Excellence initiatives on behalf of CapGemini like introducing
Quality Gates , Application Test support process, Application Monitoring scripts for key applications in production
Responsibilities:
• Led and directed defining of test approaches to oversee the Test delivery
• Coordinate test activity reporting at track level for both project and programme level progress
meetings.
• Negotiate resources, timeline and adoption of early testing approach
• Chair defect management calls and also cover for project manager on daily calls driving directions to remove blockages
• Actively take part and contribute to move the delivery into continuous integration by adopting sprint
approach and break requirement into features and drive Kanban board usage
• Manage risks and dependencies within Data Program tracks in terms of test and delivery to prod
Project Manager, Management, Kanban, Integration, Test, It, Support, Monitoring, Continuous integration, Testing, Test manager, Production, Manager, LED
2016 - 2018
job
Senior Digital Test Manager
Aviva / Norwich Union.
(contract)
Test, Test manager, Manager
2013 - 2015
job
Test Manager
AIG Europe.
(contract)
• Worked on the One Claim programme, which aimed to improve global claims operations.
• Acted as E2E Test Manager responsible for One Claim roll-out within EMEA:
o Managed delivery for roll out across multiple countries.
o Focussed on producing claims related financial data for US-based teams and in-scope countries
stakeholders for their mandatory sign off prior to go live.
• Implemented a process to shift mandatory 'go-live' sign off from ten signatories spread in various
geographical locations from two days to two weeks prior to the release.
• Led and managed a team of 21, both onsite and offshore.
• Created a test plan and test schedule. Ensured that all test artefacts were produced and reviewed by
key stakeholders.
• Proactively engaged with multiple business signatories across EMEA and collaborated to agree test
coverage and scenario sign-off prior to execution.
• Built consensus with management to use development unit test window to utilise E2E team data to complete a round of integration to identify results before code deployment into higher regions.
• Collated test management and quality information; communicated effectively to stakeholders across
the programme.
• Oversaw the definition and estimation of skill requirements for integration testing phase for a project
centred on financial systems.
• Chaired progress and defect meeting calls, taking in key project stakeholders in multiple locations.
Promoted efficient turnaround on defects impacting progress.
• Adhered to the defined entry and exit criteria for test execution and start and for sign-off from E2E.
• Proactively engaged with team to develop Automation for repetitive tasks to ensure we save time on
Regression tests and focus more on new features and functionalities.
• Worked on the One Claim programme, which aimed to improve global claims operations.
• Acted as E2E Test Manager responsible for One Claim roll-out within EMEA:
o Managed delivery for roll out across multiple countries.
o Focussed on producing claims related financial data for US-based teams and in-scope countries
stakeholders for their mandatory sign off prior to go live.
• Implemented a process to shift mandatory 'go-live' sign off from ten signatories spread in various
geographical locations from two days to two weeks prior to the release.
• Led and managed a team of 21, both onsite and offshore.
• Created a test plan and test schedule. Ensured that all test artefacts were produced and reviewed by
key stakeholders.
• Proactively engaged with multiple business signatories across EMEA and collaborated to agree test
coverage and scenario sign-off prior to execution.
• Built consensus with management to use development unit test window to utilise E2E team data to complete a round of integration to identify results before code deployment into higher regions.
• Collated test management and quality information; communicated effectively to stakeholders across
the programme.
• Oversaw the definition and estimation of skill requirements for integration testing phase for a project
centred on financial systems.
• Chaired progress and defect meeting calls, taking in key project stakeholders in multiple locations.
Promoted efficient turnaround on defects impacting progress.
• Adhered to the defined entry and exit criteria for test execution and start and for sign-off from E2E.
• Proactively engaged with team to develop Automation for repetitive tasks to ensure we save time on
Regression tests and focus more on new features and functionalities.
Operations, Deployment, Automation, Management, Test management, Unit test, Integration, Test, Turnaround, Offshore, Testing, Development, Test manager, Go, Manager, LED
2010 - 2013
job
Project Test Manager
unknown.
(permanent)
Test, Test manager, Manager
2008 - 2009
job
Project Test Manager
unknown.
(contract)
Test, Test manager, Manager
2006 - 2008
job
Senior Test Lead
unknown.
(contract)
Test
2005 - 2006
job
Senior Tester
Royal Bank of Scotland.
(contract)
• Supported the RBSIP project, which worked to develop and roll out an online sales portal for
intermediaries to digitise mortgage applications.
• Produced a test plan to systematically test the new application.
• Analysed business and functional requirements to design test requirements and test cases.
• Conducted test cases and collated results in Excel for us as a test management tool.
• Represented the testing team during formal review of design documents and static testing of the key
deliverables.
• Collaborated with business analysts to ensure sign-off of test results and with the design and development team to resolve defects.
• Presented test management information at weekly project meetings.
• Supported the RBSIP project, which worked to develop and roll out an online sales portal for
intermediaries to digitise mortgage applications.
• Produced a test plan to systematically test the new application.
• Analysed business and functional requirements to design test requirements and test cases.
• Conducted test cases and collated results in Excel for us as a test management tool.
• Represented the testing team during formal review of design documents and static testing of the key
deliverables.
• Collaborated with business analysts to ensure sign-off of test results and with the design and development team to resolve defects.
• Presented test management information at weekly project meetings.
Design, Excel, Management, Test management, Sales, Test, Testing, Development, Online, Portal
2001 - 2005
job
Lead Tester / Test Analyst
unknown.
(permanent / contract)
Overview:
• Managed multiple projects centred on change to critical customer-facing and legacy applications with budgets up to £4million. Spearheaded complex deliveries, involving multiple teams and working on
Agile and Waterfall methodologies, including:
o Retail Distribution Review, Real Time Price Optimisation, Single Insurance Platform.
o Paperless Documents, Prosper Programme, Customer and Advisor Portal.
o Legacy Migrations, Rebranding and Systems Thinking.
Key experience:
• Led and directed test strategy, test plans, budgeting, estimation and communication.
• Acted as ScrumMaster:
o Ran daily scrums with development teams and arranged review sessions.
o Managed and motivated teams of up to eight testers. Empowered teams and evolved dynamics to fuel progress.
o Advocated for teams, promoted free flowing communication and actively sought feedback.
• Negotiated widely and built buy-in; from securing budgets, to steering delivery timelines with multiple
platforms to deliver cost effective solutions.
• Centrally involved in a backlog refinement exercise with product owners and platforms teams, which
arrived at agreement for minimum viable product.
• Coordinated test activity reporting and input at platform, feature, project, programme and release
level progress meetings.
• Led early engagement with project teams to encourage adoption of effective test approaches,
considering risks and timescales.
• Identified and managed testing risks, issues, constraints, assumptions and dependencies with other
projects delivering in the same release.
• Ran test definition workshops to clarify roles, responsibilities and requirements.
• Chaired defect meeting calls, including all key individuals throughout project lifecycles. Implemented
a defect triage to systematically deal with defects impacting progress.
• Led and actively contributed in formulating Automation framework in selection right tools and also in right automation test approach for specific deliveries.
• Collated and communicated test management and quality information to key stakeholders across
projects.
• Greatly improved integration of test engineers with development teams resulting in a cohesive work
environment.
• Proactively engaged with businesses to reach scenario sign-offs, perform early business
commissioning and employ exploratory testing technique.
• Provided consultancy and advise for all non-functional testing phases
Overview:
• Managed multiple projects centred on change to critical customer-facing and legacy applications with budgets up to £4million. Spearheaded complex deliveries, involving multiple teams and working on
Agile and Waterfall methodologies, including:
o Retail Distribution Review, Real Time Price Optimisation, Single Insurance Platform.
o Paperless Documents, Prosper Programme, Customer and Advisor Portal.
o Legacy Migrations, Rebranding and Systems Thinking.
Key experience:
• Led and directed test strategy, test plans, budgeting, estimation and communication.
• Acted as ScrumMaster:
o Ran daily scrums with development teams and arranged review sessions.
o Managed and motivated teams of up to eight testers. Empowered teams and evolved dynamics to fuel progress.
o Advocated for teams, promoted free flowing communication and actively sought feedback.
• Negotiated widely and built buy-in; from securing budgets, to steering delivery timelines with multiple
platforms to deliver cost effective solutions.
• Centrally involved in a backlog refinement exercise with product owners and platforms teams, which
arrived at agreement for minimum viable product.
• Coordinated test activity reporting and input at platform, feature, project, programme and release
level progress meetings.
• Led early engagement with project teams to encourage adoption of effective test approaches,
considering risks and timescales.
• Identified and managed testing risks, issues, constraints, assumptions and dependencies with other
projects delivering in the same release.
• Ran test definition workshops to clarify roles, responsibilities and requirements.
• Chaired defect meeting calls, including all key individuals throughout project lifecycles. Implemented
a defect triage to systematically deal with defects impacting progress.
• Led and actively contributed in formulating Automation framework in selection right tools and also in right automation test approach for specific deliveries.
• Collated and communicated test management and quality information to key stakeholders across
projects.
• Greatly improved integration of test engineers with development teams resulting in a cohesive work
environment.
• Proactively engaged with businesses to reach scenario sign-offs, perform early business
commissioning and employ exploratory testing technique.
• Provided consultancy and advise for all non-functional testing phases
Workshops, LED, UP, Portal, Framework, Feature, Development, Testing, Insurance, Analyst, Retail, Test, Integration, Test management, Management, Optimization, Automation test, Functional testing, Automation, Agile
My education
1995
-
1998
Institute for Financial Management and Research
MBA, Finance
MBA, Finance
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