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Lead UX designer with 10 years experience across different industries
Olesya Gerasimova
,
Chelmsford, United Kingdom
Experience
Other titles
Skills
I'm offering
With my experience as a Lead UX designer, I balance the needs of all participants - both clients and users - by using insights to shape innovative service experiences. I always look into business, customers, competition, trends, and delivery methods to ensure engaging user experience within product across different platforms that lead to developing intuitive functional visual interaction design concepts.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Russian
Fluently
Ready for
Larger project
Full time contractor
Available
My experience
2019 - ?
temp
Lead User Experience Designer (Contract)
Chambers & Partners.
Chambers & Partners is the world's leading provider of legal research and analysis. As a Lead User Experience
designer I helped Chambers to innovate and deliver data-led platforms, enabling law firms to provide the right
services, in-house counsel to partner with the right firms and Chambers own researchers to be more efficient and focused with their research.
• Worked with a product team to set up internal UX and Design processes.
• Set up a customer panel to gain user insights and requirements to be validated.
• Ran workshops with senior stakeholders to gather requirements and ideate.
• Sketched concepts and produced interactive prototypes to be tested with selected user panel which also led to creation of Chambers first UX pattern library.
designer I helped Chambers to innovate and deliver data-led platforms, enabling law firms to provide the right
services, in-house counsel to partner with the right firms and Chambers own researchers to be more efficient and focused with their research.
• Worked with a product team to set up internal UX and Design processes.
• Set up a customer panel to gain user insights and requirements to be validated.
• Ran workshops with senior stakeholders to gather requirements and ideate.
• Sketched concepts and produced interactive prototypes to be tested with selected user panel which also led to creation of Chambers first UX pattern library.
Design, User Experience, UX, Research, Workshops, Processes, UP, LED
2016 - 2019
job
Lead User Experience Designer
Splendid Unlimited.
Led UX design side of digital transformation project for Boots UK to redesign their digital customer experience. When
launched the new website has been ranked by Google as the number 1 website for mobile usability.
• Led the UX team to design the e-commerce experience for Liz Earle. Once launched, the website was voted the UK's
best online shop in a Which? survey, with a huge 94% satisfaction rating and it continues to outperform the market.
• Worked with a team of visual designers and motion graphics specialists to define how BT Business broadband will
differentiate through fundamentally re-imagining the experience end-to-end by challenging the status quo and creating a blueprint for the next 5 years.
• Run the research and design project for BT Business VoIP products to re-imagine and test concepts for intuitive and personalised experience across all desktop, mobile and desk phones for all users groups.
• Explored different concepts for financial health tools in relation to Open Banking and PSD2 for Barclaycard and Barclays apps, which progressed to prototype level for user testing. Based on customer feedback, selected concepts
were designed and have now progressed to build. Research used for these projects explored open banking from a
consumer point of view and looked at how both end users and financial institutions can take advantage of current
little known open banking development was incorporated in Splendid's 'Open Banking: Evolution or Revolution?'
event followed by white paper that was mentioned in the Guardian, Daily Telegraph, finextra, and The independent.
• Helped HSBC Connected Money team to harmonise experience across the app by delivering design systems rational,
documentation and tools.
• Across all projects my responsibilities included: preparing and running workshops, interviews and focus groups to gather and prioritise requirements, hands-on UX design, such as personas creation, IA, user journeys, interaction
models, wireframes etc, concept creation and design decisions while collaborating with Product and Technology
teams, testing and iterating prototypes (paper, static wireframes, detailed dynamic with variables), senior stakeholder
management including presentations and workshops as well as hiring and training UX designers into the wider
design team.
launched the new website has been ranked by Google as the number 1 website for mobile usability.
• Led the UX team to design the e-commerce experience for Liz Earle. Once launched, the website was voted the UK's
best online shop in a Which? survey, with a huge 94% satisfaction rating and it continues to outperform the market.
• Worked with a team of visual designers and motion graphics specialists to define how BT Business broadband will
differentiate through fundamentally re-imagining the experience end-to-end by challenging the status quo and creating a blueprint for the next 5 years.
• Run the research and design project for BT Business VoIP products to re-imagine and test concepts for intuitive and personalised experience across all desktop, mobile and desk phones for all users groups.
• Explored different concepts for financial health tools in relation to Open Banking and PSD2 for Barclaycard and Barclays apps, which progressed to prototype level for user testing. Based on customer feedback, selected concepts
were designed and have now progressed to build. Research used for these projects explored open banking from a
consumer point of view and looked at how both end users and financial institutions can take advantage of current
little known open banking development was incorporated in Splendid's 'Open Banking: Evolution or Revolution?'
event followed by white paper that was mentioned in the Guardian, Daily Telegraph, finextra, and The independent.
• Helped HSBC Connected Money team to harmonise experience across the app by delivering design systems rational,
documentation and tools.
• Across all projects my responsibilities included: preparing and running workshops, interviews and focus groups to gather and prioritise requirements, hands-on UX design, such as personas creation, IA, user journeys, interaction
models, wireframes etc, concept creation and design decisions while collaborating with Product and Technology
teams, testing and iterating prototypes (paper, static wireframes, detailed dynamic with variables), senior stakeholder
management including presentations and workshops as well as hiring and training UX designers into the wider
design team.
Testing, Website, Banking, Voip, Workshops, It, Transformation, Apps, Usability & UX, Technology, Development, Health, Google, App, Online, Redesign, LED, Design, Test, Management, Event, Wireframes, E-commerce, Usability, Training, User testing, Customer experience, Digital transformation, Research, UX, Motion graphics, UX Design, User Experience
2013 - 2016
job
Senior User Experience Designer
Interactive Management Solutions.
Working as a freelance senior UX designer on multiple projects designing information architecture and user experience
across all digital platforms from responsive websites to native mobile apps. Clients included:
across all digital platforms from responsive websites to native mobile apps. Clients included:
User Experience, UX, Websites, Architecture, Apps, Information Architecture, Responsive, Native
2010 - 2013
job
User Experience Architect
Digital White.
Worked on multiple projects and clients, including SuperDry, LVMH, Gazprom media and Google, where I was
responsible for conducting user requirements analysis as well as reviewing current interface designs, producing
functionality specifications and guidelines, creating site maps, user flows, and task flows, building detailed interactive
prototypes, assisting the development of specific usability guidelines and presenting ideas and recommendations to key stakeholders.
responsible for conducting user requirements analysis as well as reviewing current interface designs, producing
functionality specifications and guidelines, creating site maps, user flows, and task flows, building detailed interactive
prototypes, assisting the development of specific usability guidelines and presenting ideas and recommendations to key stakeholders.
User Experience, Usability, Usability & UX, Presenting, Development, Google
My education
2009
-
2010
University of The Arts
Masters, Interactive Media
Masters, Interactive Media
2006
-
2009
Kingston University
Bachelors, Journalism & Media and Cultural Studies
Bachelors, Journalism & Media and Cultural Studies
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