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Quality Instructional Designer
Steven Abbott
,
Halesowen, United Kingdom
Experience
Other titles
Skills
I'm offering
As a L&OD Learning Technology Specialist I have spent my L&OD career to date mainly designing, developing and producing innovative digital learning. I have built strong collaborative relationships with subject matter experts in various businesses to script and storyboard e-learning content. I have been responsible for shaping and embedding a wide range of learning and development initiatives across different business, designing and delivering materials that support the entire employee learning journey and the 70:20:10 model. I have done this by multimedia asset creation of digital learning using various software; WebEx for virtual instructor lead training courses, Atlantic Link and Articulate Storyline 3 for e-learning courseware and Adobe Fireworks for graphic design. Using my instructional design skills and knowledge of learning theories I have created a variety of courses. I am recognised to have the ability to work at pace and on concurrent projects.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
freelance
Learning Consultant
Aspire Learning Consultancy Limited.
2019 - 2019
freelance
Business owner
unknown.
- Contracted to a client creating storyboards using PowerPoint. Ensuring that the standard matched their guidelines both verbally and visually. A quick turnaround time was essential on this project and work always hit target deadlines.
• April 2019 - Created an Articulate 360 project for a client using their style guidelines. This was created using various interactions and graphics. Working with the Project Manager to add further last minute additions that they requested were added at last minute.
• May 2019 - 6 month contract with Npower as a content developer working on an Agile project implementing a new customer platform. Working on creating digital learning explain how new process would be completed using the new system.
• November 2019 - 6 month contract working for an engineering company implementing a CRM system working on creating quick reference guides and digital content to assist their global staff with how to use the new system
• April 2019 - Created an Articulate 360 project for a client using their style guidelines. This was created using various interactions and graphics. Working with the Project Manager to add further last minute additions that they requested were added at last minute.
• May 2019 - 6 month contract with Npower as a content developer working on an Agile project implementing a new customer platform. Working on creating digital learning explain how new process would be completed using the new system.
• November 2019 - 6 month contract working for an engineering company implementing a CRM system working on creating quick reference guides and digital content to assist their global staff with how to use the new system
Project Manager, Powerpoint, CRM, Agile, Storyboards, Content, Engineering, Turnaround, Developer, Digital learning, Manager
2009 - 2018
job
Learning Technology Specialist
NFU Mutual.
• Lead Specialist for NFU Mutual virtual instructor led training programme accountable for ensuring that the transition from face to face courses was implemented smoothly. Ensuring the trainers had the required skills and knowledge to meet the desired business benefits and that the course were recreated using the correct learning design for the media been used.
• Creating scripts, storyboards and e-learning using the appropriate e-learning tool and ensuring that evaluation is completed on new e-learning courses to make sure they meet the demands of the business.
• Consulting with Stakeholders from across the business, General Insurance and Financial Services, to manage their training requirements, looking for the best solutions and giving recommendations of appropriate solutions. With a focus on blended learning solutions that provided flexibility to the business.
• Built and maintained key relationships with senior business stakeholders in a variety of divisions and departments providing them with L&OD consultancy support to enable them to meet the business objectives and considering wider impacts of decisions to ensure successful delivery.
• Built and maintained relationships with key suppliers, constantly challenging to improve quality and pricing to create a strong and trusted partnerships.
• Quality checking all developed content through user testing, proof reading and user experience reporting to ensure the learning is pitched at the correct level before been released live.
• Using knowledge of learning principles and theories to apply these practically on the different projects I've worked on.
• Working closely with the owners of the Learning Management System to design effective user interfaces to online content.
• Creation of podcasts for various divisions of the business, making them accessible regardless of system limitations by including downloadable version, transcript document and closed captions.
• Strong time management and self-organising skills with the ability to work quickly and pro-actively, without needing frequent direction.
• Investigated and tested emerging new technology to discover how it could be embedded into the business. Looking at quick authoring tools ie Rise to see how time with in the team could be more productive and how it would create responsive learning that can be viewed on any media.
• Project managed the installation and adaption of Microsoft Hubs in training rooms. From working with the suppliers for purchase, discussing with AV installers re position and configuration into network to planning and training how trainers could adopt them for use either within a classroom session or use them for online virtual training.
• Creating scripts, storyboards and e-learning using the appropriate e-learning tool and ensuring that evaluation is completed on new e-learning courses to make sure they meet the demands of the business.
• Consulting with Stakeholders from across the business, General Insurance and Financial Services, to manage their training requirements, looking for the best solutions and giving recommendations of appropriate solutions. With a focus on blended learning solutions that provided flexibility to the business.
• Built and maintained key relationships with senior business stakeholders in a variety of divisions and departments providing them with L&OD consultancy support to enable them to meet the business objectives and considering wider impacts of decisions to ensure successful delivery.
• Built and maintained relationships with key suppliers, constantly challenging to improve quality and pricing to create a strong and trusted partnerships.
• Quality checking all developed content through user testing, proof reading and user experience reporting to ensure the learning is pitched at the correct level before been released live.
• Using knowledge of learning principles and theories to apply these practically on the different projects I've worked on.
• Working closely with the owners of the Learning Management System to design effective user interfaces to online content.
• Creation of podcasts for various divisions of the business, making them accessible regardless of system limitations by including downloadable version, transcript document and closed captions.
• Strong time management and self-organising skills with the ability to work quickly and pro-actively, without needing frequent direction.
• Investigated and tested emerging new technology to discover how it could be embedded into the business. Looking at quick authoring tools ie Rise to see how time with in the team could be more productive and how it would create responsive learning that can be viewed on any media.
• Project managed the installation and adaption of Microsoft Hubs in training rooms. From working with the suppliers for purchase, discussing with AV installers re position and configuration into network to planning and training how trainers could adopt them for use either within a classroom session or use them for online virtual training.
Network, LED, Direction, Responsive, Online, Testing, Insurance, Support, It, Embedded, Design, Content, Technology, Storyboards, Management, Consulting, E-learning, Training, User testing, User Experience
1998 - 2003
job
Customer Service Representative
Privilege Insurance.
Customer service, Service
1991 - 1998
job
Senior Customer Service Officer
GA Life Assurance.
Customer service, Service
My education
n/a
Secondary, A-C
Secondary, A-C
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