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jobs
Mark Williams
,
Leeds, United Kingdom
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
My experience
2019 - ?
job
Project Manager/Product Manager
Tappit.com.
• Product Manager for white label mobile wallet product for the US sports and entertainment market - NFL, MLB, NHL franchises
• Product Manager for point of sale integrations - NCR, Oracle Micros, Bypass, Square
• Define and own the product roadmap for mobile wallet and integrations
• Ownership of the product strategy and prioritisation.
• Manage the planning, design, execution and monitoring of releases using Agile methodology and tools
• Own and manage the product backlog
• Fully Understand the competitor landscape in which the group operates
• Stakeholder management at c-suite level
• Work with Development to ensure timely delivery of new functionality
Achievements
• Delivered mobile wallet MVP for native (IOS and Android) and WebView technologies.
• Delivered white label middleware for POS integrations.
• Product managed and delivery of ticket scanning product feature and integration with Eventbrite.
• Product Manager for point of sale integrations - NCR, Oracle Micros, Bypass, Square
• Define and own the product roadmap for mobile wallet and integrations
• Ownership of the product strategy and prioritisation.
• Manage the planning, design, execution and monitoring of releases using Agile methodology and tools
• Own and manage the product backlog
• Fully Understand the competitor landscape in which the group operates
• Stakeholder management at c-suite level
• Work with Development to ensure timely delivery of new functionality
Achievements
• Delivered mobile wallet MVP for native (IOS and Android) and WebView technologies.
• Delivered white label middleware for POS integrations.
• Product managed and delivery of ticket scanning product feature and integration with Eventbrite.
Management, Manager, Native, Feature, Development, Monitoring, Pos, Middleware, Integration, Design, Product Manager, C, Stakeholder Management, Agile, Oracle, IOS, Android, Project Manager
2017 - 2019
job
Product Owner
TCSJOHNHUXLEY.
• Owned products through full life cycle from discovery to go-live.
• Guided teams through the product lifecycle from sales, development, testing, commercial and operations etc.
• Guided scrum teams on backlog items by providing details on the scrum backlog items for the sprint
• Produced business and functional requirements documents for potential new projects which includes high level details of proposed feature set and estimations.
• Assisted with the creation of product documents such as user guides, operation manuals etc.
• Managed major support incidents with products.
• Tracked of project deliverables using appropriate tools such as Jira, Confluence and MS Project
• Presented reports to define project progress, problems, risks and solutions.
• Overhauled requirements gathering workflows in confluence to streamline process.
• Continual process improvement by reviewing current operation and making recommendations as to how process can be implemented and/or improved
Achievements
• Improved internal communication with the creation of a forum to raise new feature requests.
• Improved requirements gathering process with the new workflow and creation of templates.
• Delivered licensed table games to the Sands Casino Group.
• Delivered new display content to bring product up to industry standard.
• Delivered several key customer features which secured key sales.
• Guided teams through the product lifecycle from sales, development, testing, commercial and operations etc.
• Guided scrum teams on backlog items by providing details on the scrum backlog items for the sprint
• Produced business and functional requirements documents for potential new projects which includes high level details of proposed feature set and estimations.
• Assisted with the creation of product documents such as user guides, operation manuals etc.
• Managed major support incidents with products.
• Tracked of project deliverables using appropriate tools such as Jira, Confluence and MS Project
• Presented reports to define project progress, problems, risks and solutions.
• Overhauled requirements gathering workflows in confluence to streamline process.
• Continual process improvement by reviewing current operation and making recommendations as to how process can be implemented and/or improved
Achievements
• Improved internal communication with the creation of a forum to raise new feature requests.
• Improved requirements gathering process with the new workflow and creation of templates.
• Delivered licensed table games to the Sands Casino Group.
• Delivered new display content to bring product up to industry standard.
• Delivered several key customer features which secured key sales.
Scrum, Jira, Operations, Product owner, Sales, Content, Workflow, Confluence, Support, Testing, Development, Feature, Go, UP
2013 - 2017
job
Project Manager
Inspired Entertainment Inc.
• Project managed several concurrent clients and project workstreams for the full project lifecycle from pre-sales to go live.
• Led commercial teams, animation, development, testing and support resources assigned to projects to ensure that project deliverables met the required client specifications and were delivered on time and to budget.
• Produced and delivered bespoke virtual numbers games which become part of Inspired virtual offering.
• Managed client requirements and expectations and be the day to day point of contact for clients during the project lifecycle to ensure their needs are met and that there was always a clear line communication.
• Optimised product once live.
• Provided training to clients and internal staff on the products.
• Incident managed major outages with product.
• Liaised with external suppliers such as streaming and broadcast suppliers on solutions and deliveries.
• Coordinated product releases with internal/external support teams and 3rd party suppliers.
• Supported other project managers on their projects when required.
• Consulted and guided clients on delivery systems as well as products improvements where applicable.
• Provided assistance into the preparation of presentations and demos for prospective clients.
Achievements
• Delivered a re-branded product suite to Paddy Power Retail.
• Produced and delivered two Numbers games to Paddy Power Retail. These were to replace aging product and to help increase revenue.
• The produced numbers games became part of the Inspired offering. These are Roulette and Lotto (https://www.inseinc.com/gaming/virtuals/#content).
• Delivered a broadcast solution to 100 venues for an operator in Nigeria.
• Delivered product improvements for Ladbrokes China (2500 venues) which increased revenues.
• Led commercial teams, animation, development, testing and support resources assigned to projects to ensure that project deliverables met the required client specifications and were delivered on time and to budget.
• Produced and delivered bespoke virtual numbers games which become part of Inspired virtual offering.
• Managed client requirements and expectations and be the day to day point of contact for clients during the project lifecycle to ensure their needs are met and that there was always a clear line communication.
• Optimised product once live.
• Provided training to clients and internal staff on the products.
• Incident managed major outages with product.
• Liaised with external suppliers such as streaming and broadcast suppliers on solutions and deliveries.
• Coordinated product releases with internal/external support teams and 3rd party suppliers.
• Supported other project managers on their projects when required.
• Consulted and guided clients on delivery systems as well as products improvements where applicable.
• Provided assistance into the preparation of presentations and demos for prospective clients.
Achievements
• Delivered a re-branded product suite to Paddy Power Retail.
• Produced and delivered two Numbers games to Paddy Power Retail. These were to replace aging product and to help increase revenue.
• The produced numbers games became part of the Inspired offering. These are Roulette and Lotto (https://www.inseinc.com/gaming/virtuals/#content).
• Delivered a broadcast solution to 100 venues for an operator in Nigeria.
• Delivered product improvements for Ladbrokes China (2500 venues) which increased revenues.
Project Manager, Animation, Retail, Budget, Training, Sales, Content, Support, Testing, Development, Streaming, China, Power, Go, Manager, LED
My education
The Knowledge Academy
N/a, N/a
N/a, N/a
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