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Senior
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jobs
French / English Translator proofreader
Frederick Hammond
,
Alva, United Kingdom
Experience
Other titles
Skills
I'm offering
I am an experienced translator/proofreader having worked in various industries
such as Retail, Marketing, Public Administration and Health in various countries
such as Ghana, the United Kingdom and France.
For the past seven years I have worked with reputable companies such as
Synergium, Global Language Services, Language Mark, Language Consult providing
interpretation and translation services.
I am fluent in French and English having lived and worked in French and English
speaking countries. I always pay particular attention to details and strive to meet
clients' deadlines.
I have also translated blogs and articles for the U.N.I.C.E.F. RDC and PowerPoint
presentation documents for the U.N.D.P.
In addition to my I.T. skills, I use the CAT tool SDL TRADOS and the web-based
translation memory tool Matecat, Wordfast anywhere and Omega T.
such as Retail, Marketing, Public Administration and Health in various countries
such as Ghana, the United Kingdom and France.
For the past seven years I have worked with reputable companies such as
Synergium, Global Language Services, Language Mark, Language Consult providing
interpretation and translation services.
I am fluent in French and English having lived and worked in French and English
speaking countries. I always pay particular attention to details and strive to meet
clients' deadlines.
I have also translated blogs and articles for the U.N.I.C.E.F. RDC and PowerPoint
presentation documents for the U.N.D.P.
In addition to my I.T. skills, I use the CAT tool SDL TRADOS and the web-based
translation memory tool Matecat, Wordfast anywhere and Omega T.
Markets
United Kingdom
Industries
Language
English
Fluently
Spanish
Fluently
French
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - ?
freelance
Freelance translator (English to French)
Synergium.
Medical
2018 - ?
job
Bilingual Sales Executive
CIGNA.
Presently responsible for developing a portfolio of accounts through new business development. Also in charge of managing the full negotiation and close process with clients from start through to finish.
• Managing the sales process for new prospects, from initial contact through to closure.
• Achieving all revenue targets & objectives in line with the Area Business Plan.
• Managing the sales process for new prospects, from initial contact through to closure.
• Achieving all revenue targets & objectives in line with the Area Business Plan.
Business development, Sales, Development
2017 - 2018
job
Essential Banking Executive
Barclays Bank.
• Master the use of all IT processes used within the Premier department to deal with customer queries.
• Investigate all complaints and concerns according to agreed procedures across the Service Centre and provide customers with the most appropriate solution.
• Investigate all complaints and concerns according to agreed procedures across the Service Centre and provide customers with the most appropriate solution.
Service, Banking, It, Processes
2016 - 2017
freelance
Freelance Translator / Proofreader (English to French and French to English)
Global Lingo.
• Oil & Gas, Education, Health, Business, Immigration / Police, Arts & Culture, Electronics, Public Administration and Government sector.
• Translated documents such as business contracts, annual reports, balance sheets, general meetings minutes, transcripts, press releases and terms of use.
• Researched legal and technical phraseology to ensure the correct translation is used.
• Liaised with clients to discuss documents translated and provided any clarification if needed.
• Translated and proofread hundreds of official business documents, meeting deadlines and quality required.
Professional assignments
• Translated documents such as business contracts, annual reports, balance sheets, general meetings minutes, transcripts, press releases and terms of use.
• Researched legal and technical phraseology to ensure the correct translation is used.
• Liaised with clients to discuss documents translated and provided any clarification if needed.
• Translated and proofread hundreds of official business documents, meeting deadlines and quality required.
Professional assignments
Administration, Contracts, Health, Electronics, Contracts
2016 - 2017
job
Customer Service Executive
Sensée Recruitment Ltd.
• Interacted with customers over the phone to provide them with information on our products and services (take orders, respond to customer complaints, process refunds and provide updates on their order status).
• Achieved and exceeded my weekly target (Average Handle Time, CSAT, Quality of calls, Commitment adherence, Wrap).
• Achieved and exceeded my weekly target (Average Handle Time, CSAT, Quality of calls, Commitment adherence, Wrap).
Customer service, Service
2014 - 2015
job
Bilingual French / English Customer Service Executive
Teleperformance Ltd.
• Provided tailor made solutions to our customers when dealing with their complaints and queries.
• Maximised every sales enquiry by meeting Right First Time requirements.
• Maximised every sales enquiry by meeting Right First Time requirements.
Customer service, Sales, Service
2013 - 2015
freelance
Freelance Interpreter (English to French and French to English)
Global Language Services.
Specialised in the Business, Medical, Police and Legal sector.
Conducted telephone interpreting, face-to-face interpreting
Conducted telephone interpreting, face-to-face interpreting
2014 - 2014
job
Customer Service Executive
Prudential Plc.
Processed transactions to agreed service levels, quality standards and where relevant within agreed
financial authority limits.
• Handled complaints in line with area guidelines.
financial authority limits.
• Handled complaints in line with area guidelines.
Customer service, Service
2008 - 2013
job
Senior Human Resource / Administrative Officer
COCOBOD.
• Provided current information on employees' strength for decision-making and measurement of staff contribution to the organisation, using PERSOL HR Information System software. I was also responsible for keeping good records of employees' details.
• Translated official documents from French to English for our management team. I offered interpretation services during official meetings between the company's Directors and their French-speaking counterparts.
• Set up, organised and ran a 30-Day French Tuition Programme designed for COCOBOD Managers and Directors to enable them to interact and converse with their French speaking counterparts.
• Translated official documents from French to English for our management team. I offered interpretation services during official meetings between the company's Directors and their French-speaking counterparts.
• Set up, organised and ran a 30-Day French Tuition Programme designed for COCOBOD Managers and Directors to enable them to interact and converse with their French speaking counterparts.
Management, Software, Organization, UP
2007 - 2008
job
French Teaching Assistant
Saint Olave's Grammar school.
• Provided teaching assistance to a mixed-ability teaching in St Olave's Grammar school where I ensured all my lesson plans and activities (KS2, KS3 and KS4) take account of high ability, medium ability and low ability group pupils.
• My excellent IT skills have allowed me to enhance the use of IT tools to increase pupils' learning.
• My excellent IT skills have allowed me to enhance the use of IT tools to increase pupils' learning.
Teaching, It, ME
2006 - 2007
job
Market Researcher/Telephone Interviewer
Euromoney Institutional Plc.
Liaised with key decision makers in France and the United Kingdom and gathered key data to enable our sales team to promote the company's products and services and generate new contracts.
Contracts, Sales, Researcher, Contracts
2004 - 2006
job
Bilingual Customer Service Representative
Kensington Specialties.
• Handled 90+ calls daily, with duties including signing up new customers, retrieving customer data, providing relevant product information, updating or cancelling orders.
• Trained two new employees in how to use our CRM software, updating customer data and organising customer interaction logs.
• Received an average 85% customer satisfaction rating to date, 15% higher than company average.
• Trained two new employees in how to use our CRM software, updating customer data and organising customer interaction logs.
• Received an average 85% customer satisfaction rating to date, 15% higher than company average.
CRM, Customer service, Service, Software, UP
My education
Forth Valley View College
Somecollege, Part time course
Somecollege, Part time course
University of Rennes 1
N/a, Loughborough Business
N/a, Loughborough Business
University of Rennes 1
Masters, French
Masters, French
n/a
Honors degree in Business Management, Business Management
Honors degree in Business Management, Business Management
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