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Tamil Interpreter and Assistant Manager
Delina AJ
,
Harrow, United Kingdom
Experience
Other titles
Skills
I'm offering
Expertise is management and customer service. Also sales driven; always striving to meet the end goals, wants and needs of my end consumer.
Skills:
Effective communication
Leadership
Management
Customer service
Skills:
Effective communication
Leadership
Management
Customer service
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2019 - ?
job
Acting Branch Manager - EE
BT Group.
• Driving sales and high levels of service
• Training and developing employees
• Managing my own team and completing performance reviews
• Assisting with day to day activities including admin duties
• Maximizing profits and minimizing costs
• Running daily meetings and weekly meetings with directors and members of the board
• Training and developing employees
• Managing my own team and completing performance reviews
• Assisting with day to day activities including admin duties
• Maximizing profits and minimizing costs
• Running daily meetings and weekly meetings with directors and members of the board
Training, Sales, Service, Manager
2014 - ?
freelance
Tamil Interpreter - FreeLancer
unknown.
• Driving high levels of service
• Translating in Tamil to end client
• Assisting with day to day activities including admin duties
• Attending meetings such as courts, housing, purchasing of vehicle and house and other assisted areas including health care.
• Translating in Tamil to end client
• Assisting with day to day activities including admin duties
• Attending meetings such as courts, housing, purchasing of vehicle and house and other assisted areas including health care.
Service, Health
2016 - 2019
job
Branch Manager
Enterprise Rent A Car.
• Managing my own team and driving performance on a daily basis
• Coordinating staff members on each shift
• Training and developing employees with detailed training plans
• Taking on reservations whilst delivering exceptional customer service
• Dealing with callbacks and customer queries
• Investigating and resolving complaints to completion
• Checking customers into the vehicles and upselling protection packages
• Maximising profits and reducing wastage / costs
• Planning and running meetings (70+employees)
• Coordinating staff members on each shift
• Training and developing employees with detailed training plans
• Taking on reservations whilst delivering exceptional customer service
• Dealing with callbacks and customer queries
• Investigating and resolving complaints to completion
• Checking customers into the vehicles and upselling protection packages
• Maximising profits and reducing wastage / costs
• Planning and running meetings (70+employees)
Training, Customer service, Service, Manager
2015 - 2016
job
New Homes Sales Negotiator
Foxtons Estate Agency.
• Making phone calls and qualifying buyers
• Booking viewings
• Dealing with solicitors and advising people on their mortgages
• Conducting conveyancing duties
• Hosting area presentations
• Conducting day to day administration
• Booking viewings
• Dealing with solicitors and advising people on their mortgages
• Conducting conveyancing duties
• Hosting area presentations
• Conducting day to day administration
Administration, Sales, Hosting, Negotiator, Booking
2014 - 2015
job
Customer Service Assistant
Tesco.
• Working on the check out
• Working on the shop floor; filling, face-up etc
• Dealing with customer queries and complaints
• Placing customers first and meeting their needs and wants
• Assisting customers and newly joined employees
• Currently receiving training to become a Team Leader
• Working on the shop floor; filling, face-up etc
• Dealing with customer queries and complaints
• Placing customers first and meeting their needs and wants
• Assisting customers and newly joined employees
• Currently receiving training to become a Team Leader
Training, Customer service, Service, UP
2013 - 2014
job
Customer Assistant
McDonalds.
• Processing cash and card transactions,
• Delivering customer queries and assisting customers
• Training newly joined staff members
• Delivering customer queries and assisting customers
• Training newly joined staff members
Training, Processing
My education
2012
-
2015
Brunel University
BSc, Business Management
BSc, Business Management
2010
-
2012
ST Dominics Sixth Form College
N/a, Business, ICT, Politics, General Studies
N/a, Business, ICT, Politics, General Studies
2005
-
2010
Sacred Heart Language College
Secondary, Maths, English
Secondary, Maths, English
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