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jobs
Product leader with a great track record of working in products people love
Stijn Ortega Coppin
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
I am a product leader with a decade of experience working in tech creating customer experiences that bring value through a deep understanding of product, people and data.
Markets
United Kingdom
Links for more
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Industries
Language
German
Good
English
Fluently
Spanish
Fluently
French
Fluently
Italian
Good
Dutch
Good
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2019
job
Lead Product Manager
Toyota Connected.
UK.
Created Toyota's mobility strategy and product roadmap as well as built a scrum team of 15 cross-discipline
talented individuals working on next-generation mobility. Took the acting role of Head of Product and VP of technology while hiring was taking place and line managed a team of 30. Toyota Connected is a startup wholly
owned by Toyota tasked with accelerating the adoption of the mobility mindset across the group. (50 employ- ees)
• Developed the underlying strategy for Toyota Mobility in Europe refocusing the new team into an array of new use cases: Ride hailing, Ride Sharing, Car sharing (B2B, B2C, C2C), autonomous and data services
• Pivoted our product strategy to being partly partnership-driven rather than a full in house solution to accel-
erate adaptability to local requirements and increase speed to market for commodity use cases
• Launched partnerships with Toyota entities in Latin America and Australia opening the doors to working
outside of our original EMEA remit and significantly increasing our potential revenue
• Created and maintained a global product roadmap for Asia, Latin America and Europe
• Shifted the organisation from a feature-driven backlog to a growth, customer value and KPI focused back-
log mentality resulting in increased effectiveness through a closer customer feedback loop
• Instituted engineering, product and management best practices to continue to improve company culture
Created Toyota's mobility strategy and product roadmap as well as built a scrum team of 15 cross-discipline
talented individuals working on next-generation mobility. Took the acting role of Head of Product and VP of technology while hiring was taking place and line managed a team of 30. Toyota Connected is a startup wholly
owned by Toyota tasked with accelerating the adoption of the mobility mindset across the group. (50 employ- ees)
• Developed the underlying strategy for Toyota Mobility in Europe refocusing the new team into an array of new use cases: Ride hailing, Ride Sharing, Car sharing (B2B, B2C, C2C), autonomous and data services
• Pivoted our product strategy to being partly partnership-driven rather than a full in house solution to accel-
erate adaptability to local requirements and increase speed to market for commodity use cases
• Launched partnerships with Toyota entities in Latin America and Australia opening the doors to working
outside of our original EMEA remit and significantly increasing our potential revenue
• Created and maintained a global product roadmap for Asia, Latin America and Europe
• Shifted the organisation from a feature-driven backlog to a growth, customer value and KPI focused back-
log mentality resulting in increased effectiveness through a closer customer feedback loop
• Instituted engineering, product and management best practices to continue to improve company culture
Scrum, B2B, B2C, Product Manager, Management, Technology, Engineering, Growth, KPI, Organization, Feature, EES, Asia, Manager
2017 - 2018
freelance
Consultant
Self Employed.
UK.
Providing Leadership, support and guidance to SMEs around Product development, Business development and customer acquisition/retention projects finding the areas to provide the greatest value.
• Created a suite of products for a managed service provider around security (GDPR), disaster recovery and automation increasing monthly revenue by £100,000 through partnerships with cloud service providers
• Managed the transformation of a traditional bus for hire business into an experiential product increasing
this summer's profits by 20%
• Led interdisciplinary product design for a multi-million pound project creating a system for drug trial test-
ing for a major pharmaceutical company.
1
Providing Leadership, support and guidance to SMEs around Product development, Business development and customer acquisition/retention projects finding the areas to provide the greatest value.
• Created a suite of products for a managed service provider around security (GDPR), disaster recovery and automation increasing monthly revenue by £100,000 through partnerships with cloud service providers
• Managed the transformation of a traditional bus for hire business into an experiential product increasing
this summer's profits by 20%
• Led interdisciplinary product design for a multi-million pound project creating a system for drug trial test-
ing for a major pharmaceutical company.
1
Test, LED, Retention, Development, Support, Transformation, Security, Pharmaceutical, Service, Design, GDpr, Leadership, Cloud, Automation, Product Design, Product development, Business development
2011 - 2016
job
Field Leader/Manager
Apple Inc.
UK.
Oversaw all tech and collaboration/partnerships that landed in the EMEIA retail markets. My remit was wide,
ranging from development, support and improvement of systems impacting stores to payments, CRM systems and WFM applications as well as customer-facing applications like the Apple Store app. I lead a cross-function-
al team responsible primarily for Apple retail stores in Europe and Asia-PAC.
• Responsible for 150 stores across EMEIA., ± 3,000 employees with quarterly revenues of 9 figures.
• Executed the opening of 7 new countries and lead/managed +50 store openings across the world.
• Key driver of the initial and continuous development of Apple's EasyPay platform in Europe (first mobile point of sale device based on iOS) delivering 3 generations of the product to market.
• Lead the consolidation of payment middleware providers for Apple Stores in Europe from 8 to 1
• Product managed the European deployment of Apple's Retail POS solution
• Built KPIs to measure the impact of my team by collating information from business, customer experience,
operations and internal system checks. Creating measurable numbers in a role that previously had no
quantifiable KPIs
• Mentored 30+ employees in the last 6 years, helping most of them get to the next level in their career. A
hugely rewarding feat
Oversaw all tech and collaboration/partnerships that landed in the EMEIA retail markets. My remit was wide,
ranging from development, support and improvement of systems impacting stores to payments, CRM systems and WFM applications as well as customer-facing applications like the Apple Store app. I lead a cross-function-
al team responsible primarily for Apple retail stores in Europe and Asia-PAC.
• Responsible for 150 stores across EMEIA., ± 3,000 employees with quarterly revenues of 9 figures.
• Executed the opening of 7 new countries and lead/managed +50 store openings across the world.
• Key driver of the initial and continuous development of Apple's EasyPay platform in Europe (first mobile point of sale device based on iOS) delivering 3 generations of the product to market.
• Lead the consolidation of payment middleware providers for Apple Stores in Europe from 8 to 1
• Product managed the European deployment of Apple's Retail POS solution
• Built KPIs to measure the impact of my team by collating information from business, customer experience,
operations and internal system checks. Creating measurable numbers in a role that previously had no
quantifiable KPIs
• Mentored 30+ employees in the last 6 years, helping most of them get to the next level in their career. A
hugely rewarding feat
IOS, CRM, Retail, Operations, Customer experience, Deployment, Middleware, Pos, Support, Development, App, Asia, Manager
My education
2004
-
2008
Colby College
Bachelors, Government
Bachelors, Government
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