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jobs
Customer focused experience.
Kate McLaughlin
,
Kilwinning, United Kingdom
Experience
Other titles
Skills
I'm offering
I have worked in customer services for several years now, initially face to face and recently moving over to telecommunications and again moving over to ecommerce, web chat and social media.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2018 - ?
job
Customer service agent
WebHelp.
• Customer Service
• Placing orders via telephone
• Logging all calls accurately and efficiently
• e-commerce
• Placing orders via telephone
• Logging all calls accurately and efficiently
• e-commerce
E-commerce, Customer service, Service, Agent, Social Media, Problem solving, Time management, Customer service oriented, Retail, Telephony
2013 - 2016
job
Clothing Merchandiser
Nutmeg, Dee Set.
• Customer Service.
• Shop stock control.
• Warehouse stock control.
• Merchandising and pricing goods.
• Organising shop displays according to instructions from head office.
• Shop stock control.
• Warehouse stock control.
• Merchandising and pricing goods.
• Organising shop displays according to instructions from head office.
Service, Office, Communication, Organizational, Schedules, Planning, Retail, Merchandising, Customer service oriented, Retail sales, Customer service
2012 - 2016
freelance
Retail / Cafe Assistant Volunteer
Crosshouse Hospital.
• Customer Service.
• Keeping the cafe area clean and tidy.
• Serving food and beverages to customers.
• Cash handling.
• Keeping the cafe area clean and tidy.
• Serving food and beverages to customers.
• Cash handling.
Service, Customer service, Customer service oriented, Retail sales, Retail, Sales Assistant, Organizational, Communication
2012 - 2014
job
Events Steward
G4S.
• Customer Service.
• Ticket collection.
• Car park attendant.
• Carrying out safety checks throughout the stadium before, during and after the event.
• Ticket collection.
• Car park attendant.
• Carrying out safety checks throughout the stadium before, during and after the event.
Event, Customer service, Service, Safety, Security
My education
2009
-
2011
Kilmarnock College
HNC, Art & Design
HNC, Art & Design
2004
-
2009
St Matthews Academy and St Michaels Academy
N/a, Art & Design
N/a, Art & Design
2004
-
2009
St Matthew's Academy
Intermediate 1 (4), Computing studies
Intermediate 1 (4), Computing studies
2004
-
2009
St Matthew's Academy
Standard grades, English
Standard grades, English
2004
-
2009
St Matthew's Academy
Standard Grades, Geography
Standard Grades, Geography
2004
-
2009
St Matthew's Academy
Standard Grades, French
Standard Grades, French
2004
-
2009
St Matthew's Academy
Standard Grades, Maths
Standard Grades, Maths
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