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jobs
Highly experienced sales person with many years of experience in cold-calling, customer services and training and managing sales staff
Beda Janda
,
Leicester, United Kingdom
Experience
Other titles
Skills
I'm offering
• Achieving personal and team targets
• Building relationships with clients
• Conducting induction and sales cycle training
• Data entry
• Excellent communication skills, both written and verbal
• Following up on marketing campaigns
• Generating sales and identifying new sales opportunities for account directors
• Making high-volume outbound sales calls
• Managing projects
• Time management
• Performing monthly appraisals
• Planning marketing campaigns
• Planning recruitment, marketing and advertising schedules
• Preparing quotations
• Prioritising tasks
• Professional and sympathetic telephone manner
• Proficiency in all Microsoft Office applications
• Reporting at Board level
• Setting KPIs for telesales staff
• Training and recruiting staff
• Up-selling and cross-selling products and services
• Building relationships with clients
• Conducting induction and sales cycle training
• Data entry
• Excellent communication skills, both written and verbal
• Following up on marketing campaigns
• Generating sales and identifying new sales opportunities for account directors
• Making high-volume outbound sales calls
• Managing projects
• Time management
• Performing monthly appraisals
• Planning marketing campaigns
• Planning recruitment, marketing and advertising schedules
• Preparing quotations
• Prioritising tasks
• Professional and sympathetic telephone manner
• Proficiency in all Microsoft Office applications
• Reporting at Board level
• Setting KPIs for telesales staff
• Training and recruiting staff
• Up-selling and cross-selling products and services
Markets
United States
(Remote
only)
United Kingdom
(Remote
only)
France
(Remote
only)
Germany
(Remote
only)
Denmark
(Remote
only)
Norway
(Remote
only)
Sweden
(Remote
only)
Finland
(Remote
only)
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2020
job
Child Abduction Helpline Advisor
Reunite International Child Abduction Centre.
[Resigned due to Coronavirus pandemic]
Achievements and responsibilities:
• Contacted parents whose children have been abducted
• Diarised calls and made outgoing calls to clear the daily diarised calls
• Made high-volume outbound customer service calls
• Performed general administrative tasks
• Provided parents with legal advice pertaining to child abduction cases
• Took calls from distressed and irate parents
• Took detailed and extensive notes for each call
• Worked with FileMaker Pro CRM package
Achievements and responsibilities:
• Contacted parents whose children have been abducted
• Diarised calls and made outgoing calls to clear the daily diarised calls
• Made high-volume outbound customer service calls
• Performed general administrative tasks
• Provided parents with legal advice pertaining to child abduction cases
• Took calls from distressed and irate parents
• Took detailed and extensive notes for each call
• Worked with FileMaker Pro CRM package
CRM, Customer service, Service
2017 - 2018
freelance
Business Development Consultant
Churchill Insurance Consultants.
Achievements and responsibilities:
• Achieved personal targets
• Identified new sales opportunities for professional indemnity consultant
• Made high-volume outbound sales calls
• Performed general administrative tasks
• Worked with Microsoft Dynamics 365 CRM package
• Achieved personal targets
• Identified new sales opportunities for professional indemnity consultant
• Made high-volume outbound sales calls
• Performed general administrative tasks
• Worked with Microsoft Dynamics 365 CRM package
Business development, CRM, Sales, Dynamics 365, Development
2009 - 2016
job
Sales and Marketing Coordinator
Berkeley Insurance Group.
Achievements and responsibilities:
• Achieved annual sales targets of £70k plus
• Developed and presented steps-of-sale programme
• Made cold-calls and made appointments for account directors
• Performed monthly appraisals
• Presented sales and marketing targets to Board
• Provided one-to-one sales training
• Reported at Board level
• Set KPIs
• Set up a sales and marketing department
• Trained and recruited sales staff
• Achieved annual sales targets of £70k plus
• Developed and presented steps-of-sale programme
• Made cold-calls and made appointments for account directors
• Performed monthly appraisals
• Presented sales and marketing targets to Board
• Provided one-to-one sales training
• Reported at Board level
• Set KPIs
• Set up a sales and marketing department
• Trained and recruited sales staff
Marketing, Training, Sales, Coordinator, UP
2009 - 2009
freelance
Recruitment Consultant
Excel Recruitment.
Achievements and responsibilities:
• Interviewed prospective candidates
• Made cold calls to prospective clients
• Made face-to-face client visits
• Performed administrative duties
• Recruited clerical and industrial staff to permanent positions
• Interviewed prospective candidates
• Made cold calls to prospective clients
• Made face-to-face client visits
• Performed administrative duties
• Recruited clerical and industrial staff to permanent positions
Recruitment
2008 - 2009
job
Branch Manager
Skillsco Industrial Recruitment.
Achievements and responsibilities:
• Checked employment records for compliance
• Interviewed candidates
• Made colds calls to prospective clients
• Made face-to-face client visits
• Placed candidates
• Promoted to Branch Manager (covered for director on maternity leave)
• Worked to KPIs
• Checked employment records for compliance
• Interviewed candidates
• Made colds calls to prospective clients
• Made face-to-face client visits
• Placed candidates
• Promoted to Branch Manager (covered for director on maternity leave)
• Worked to KPIs
Compliance, Manager
2003 - 2008
job
Regional Sales Manager - City Executive Centres
unknown.
Achievements and responsibilities:
• Had P & L responsibility
• Performed monthly appraisals
• Provided induction training
• Provided one-to-one training
• Reported at Board level
• Responsible for 5 serviced office centres
• Set KPIs
• Trained sales staff
• Had P & L responsibility
• Performed monthly appraisals
• Provided induction training
• Provided one-to-one training
• Reported at Board level
• Responsible for 5 serviced office centres
• Set KPIs
• Trained sales staff
Training, Sales, Office, Manager
1994 - 2003
job
Training and Recruitment Manager
Kemps Publishing.
Achievements and responsibilities:
• Started as Telesales Representative
• Promoted to Training and Recruitment Manager
• Responsible for 20 telesales staff - selling advertising for Chamber of Commerce directories
• Provided training in the steps-of-sale cycle
• Set targets to hit book targets
• Performed monthly appraisals
• Conducted one-to-one coaching
• Recruited staff
• Had P & L responsibility
• Reported at Board level
• Started as Telesales Representative
• Promoted to Training and Recruitment Manager
• Responsible for 20 telesales staff - selling advertising for Chamber of Commerce directories
• Provided training in the steps-of-sale cycle
• Set targets to hit book targets
• Performed monthly appraisals
• Conducted one-to-one coaching
• Recruited staff
• Had P & L responsibility
• Reported at Board level
Advertising, Coaching, Training, Recruitment, Manager
1992 - 1994
freelance
Recruitment Consultant
Select Recruitment.
Achievements and responsibilities:
• Attended client visits
• Interviewed candidates
• Made cold calls
• Performed administrative tasks
• Placed permanent staff
• Attended client visits
• Interviewed candidates
• Made cold calls
• Performed administrative tasks
• Placed permanent staff
Recruitment
1985 - 1992
job
Telesales Representative
Cameron Publishing.
Achievements and responsibilities:
• Promoted to Elite Sales Representative
• Consistently achieving book targets
• Followed steps-of-sale cycle
• Sold advertising space for publications
• Promoted to Elite Sales Representative
• Consistently achieving book targets
• Followed steps-of-sale cycle
• Sold advertising space for publications
Advertising, Sales
1982 - 1985
internship
Trainee Nurse
Bronglais Hospital.
Trained as a nurse (did not complete course as decided nursing was not for me)
ME
1978 - 1982
job
Admin Clerk
Eagle Star Insurance.
Achievements and responsibilities:
• Filing
• General administration
• Post
• Reception
• Filing
• General administration
• Post
• Reception
Administration, Reception
My education
?
-
1978
Blackdown High School
Secondary, English
Secondary, English
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