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Mamun
Mohammed Mamun-ur-Rashid
,
East Ham, United Kingdom
Experience
Other titles
Skills
I'm offering
Currently I’m learning automation. Done mobile app testing and manual testing.
Markets
United Kingdom
Language
English
Fluently
Ready for
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
job
Field sales agent
Scottish Power.
• "Get the sale" using various customer sales methods.
• Forecast sales, develop "out of the box" sales strategies/models and evaluate their effectiveness
• Evaluate customers skills, needs and build productive long lasting relationships
• Meet personal sales targets
• Research accounts and generate or follow through sales leads
• Attend meeting, sales events and trainings to keep abreast of the latest developments
• Report and provide feedback to management
• Forecast sales, develop "out of the box" sales strategies/models and evaluate their effectiveness
• Evaluate customers skills, needs and build productive long lasting relationships
• Meet personal sales targets
• Research accounts and generate or follow through sales leads
• Attend meeting, sales events and trainings to keep abreast of the latest developments
• Report and provide feedback to management
Research, Management, Sales, Forecast, Agent
2017 - ?
job
Assistant Manager
Holland and Barrett.
• Customer Engagement
• Inventory Management
• Merchandising
• Wages management.
• P&L and Cost control.
• Ongoing Training and Development of Team.
• Shrinkage Management.
• KPI Management.
• Daily sales report monitoring and planning.
• Inventory Management
• Merchandising
• Wages management.
• P&L and Cost control.
• Ongoing Training and Development of Team.
• Shrinkage Management.
• KPI Management.
• Daily sales report monitoring and planning.
Training, Management, Sales, Monitoring, KPI, Development, Inventory management, Manager
2018 - 2019
job
Business Development Exsicutive
unknown.
• Present, promote and sell products/services to small business.
• Build up good customer relation
• Perform cost- benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Build up good customer relation
• Perform cost- benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
Business development, Sales, Development, UP
2016 - 2017
job
Field Sales Executive
Virgin Media.
• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost- benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Perform cost- benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Management, Sales, SOLID
2008 - 2016
job
Manager
Superdrug.
• Customer quarry
• Stock control
• Merchandising
• Wages management.
• SOM Control (Stock Management).
• P&L and Cost control.
• Training and Development of Team.
• Shrinkage Management.
• KPI Management.
• Daily sales report monitoring and planning.
Training - Lv3 Retail Management course.
• Stock control
• Merchandising
• Wages management.
• SOM Control (Stock Management).
• P&L and Cost control.
• Training and Development of Team.
• Shrinkage Management.
• KPI Management.
• Daily sales report monitoring and planning.
Training - Lv3 Retail Management course.
Retail, Training, Management, Sales, Monitoring, KPI, Development, Manager
2001 - 2015
job
Shift Manager
McDonald's Restaurant Ltd.
• In charge of shift
• Cash handling
• Developing and motivating team
• Respond to all customer comments and complain efficiently and effectively
• Effective stock management.
• Disciplinary actions
• Health & Safety
• Product quality and service standards
• Problem solving
Training - Retail management Training LV3, Conflict management LV2, LV3 Advance shift Management course. First Aid course, Shift into overdrive, Customer service and people management LV3, SIA certification on Door supervisor and CCTV operator.
• Cash handling
• Developing and motivating team
• Respond to all customer comments and complain efficiently and effectively
• Effective stock management.
• Disciplinary actions
• Health & Safety
• Product quality and service standards
• Problem solving
Training - Retail management Training LV3, Conflict management LV2, LV3 Advance shift Management course. First Aid course, Shift into overdrive, Customer service and people management LV3, SIA certification on Door supervisor and CCTV operator.
Retail, Training, Management, Customer service, Service, People management, Safety, Health, Manager
My education
2011
-
2012
University of Wales
MBA, Business Administration
MBA, Business Administration
2010
-
2011
Churchill College of London
Somepostgraduate, Business Administration
Somepostgraduate, Business Administration
2000
-
2001
London Metropolitan University
International AdvanceDiploma in Computer Studies, Computer Studies
International AdvanceDiploma in Computer Studies, Computer Studies
1999
-
2001
Khilgaon Model College National university
Bachelors, Commerce
Bachelors, Commerce
1999
-
2000
London Metropolitan University
Unspecified, Computer Studies
Unspecified, Computer Studies
1995
-
1998
Tej Goan College
Secondary, (Higher Secondary Certificate) Equivalent to GCSC A levels
Secondary, (Higher Secondary Certificate) Equivalent to GCSC A levels
1993
-
1995
Khil Gaon Govt High School
N/a, N/a
N/a, N/a
Secondary Higher
Secondary, (Secondary Higher Certificate) Equivalent to GCSC O level
Secondary, (Secondary Higher Certificate) Equivalent to GCSC O level
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