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Programme manager specialising in IT enabled organisational transformation
David Winter
,
Brockley, United Kingdom
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I'm offering
25 years successful programme and operational delivery of organisational change underpinned by IT strategy, solution selection, development and implementation, combining commercial acumen, strong organisational awareness and broad IT knowledge and expertise.
UK Association of Project Managers (PMP) & ISEB business analysis qualified & a Cranfield University trained business benefit realisation expert. Specialised in IT strategy, programme management, technology & services selection & procurement, ERP configuration, integration & implementation, solution & data architecture, software development, system integration, data governance & services; identity & access management (IAM), mobile technology, cloud solutions, reporting & analytics, IT infrastructure & security, business change & communications, team building, coaching, financial management, influencing, negotiating & consulting. Possessing a 1st class masters’ degree in engineering and management.
UK Association of Project Managers (PMP) & ISEB business analysis qualified & a Cranfield University trained business benefit realisation expert. Specialised in IT strategy, programme management, technology & services selection & procurement, ERP configuration, integration & implementation, solution & data architecture, software development, system integration, data governance & services; identity & access management (IAM), mobile technology, cloud solutions, reporting & analytics, IT infrastructure & security, business change & communications, team building, coaching, financial management, influencing, negotiating & consulting. Possessing a 1st class masters’ degree in engineering and management.
Markets
United Kingdom
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Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - ?
freelance
Global Data Governance & Services Programme Manager
PricewaterhouseCoopers (PwC).
Delivered $10 million/year data workstream of PwC’s $890m programme to globalise its operations, implementing Salesforce, Workday, SAP S/4HANA, Oracle Finance, Google apps, custom risk management, reporting & analytics solutions. For Salesforce, this was the world’s largest implementation – to more than 60 countries and 100,000 users. For Workday, this was implemented to > 150 countries for PwC’s 375,00 staff in 9 months.
- Advised on use of all master and reference data in these systems.
- Delivered a full enterprise data model (EDM) to align all global operational systems, underpin all system integrations and bespoke system development. Advised all solution implementation teams on this alignment.
- Delivered 4 new reference data services & data quality (DQ) profiling.to underpin DQ in all systems for all countries.
- Developed, gained approval for and implemented a global data governance framework to enable PwC’s global systems & its businesses in >150 countries to deliver agreed DQ objectives.
- Advised & consulted with all PwC’s businesses to ensure their data was ready for implementing each system
- Advised on use of all master and reference data in these systems.
- Delivered a full enterprise data model (EDM) to align all global operational systems, underpin all system integrations and bespoke system development. Advised all solution implementation teams on this alignment.
- Delivered 4 new reference data services & data quality (DQ) profiling.to underpin DQ in all systems for all countries.
- Developed, gained approval for and implemented a global data governance framework to enable PwC’s global systems & its businesses in >150 countries to deliver agreed DQ objectives.
- Advised & consulted with all PwC’s businesses to ensure their data was ready for implementing each system
Data Modeling, Software development, Software Architecture, Software test, Communication, Change management, Integration, Project Management, Agile development, Enterprise data architecture, Enterprise application integration
2014 - 2017
freelance
Global Identity and Access Management Programme Manager
PwC.
- Delivered a new, open standards (SAML, OAuth, OpenID Connect) federation based, global IAM strategy to enable rapid and mobile application development and client federation
- Designed & implementing services to deliver it providing over 1.1 million authentications per day at 99.99% availability, multi-factor authentication & user account management.
- Integrated more than 1,250 applications used by more than 850,000 clients and staff.
- Significantly reduced PwC’s risks by upgrading its legacy, proprietary identity management suite and Public Key Infrastructure (PKI) used by more than 650 integrated applications and more than 350,000 clients and staff.
- Designed & implementing services to deliver it providing over 1.1 million authentications per day at 99.99% availability, multi-factor authentication & user account management.
- Integrated more than 1,250 applications used by more than 850,000 clients and staff.
- Significantly reduced PwC’s risks by upgrading its legacy, proprietary identity management suite and Public Key Infrastructure (PKI) used by more than 650 integrated applications and more than 350,000 clients and staff.
Pki, Authentication, Multi-factor authentication, Project Management
2013 - 2014
freelance
Global Mobile Technology Programme Manager
PwC.
Designed and implemented secure solutions for enterprise mobility management (EMM) to support a bring your own device (BYOD) strategy, mobile email, office Wi-Fi & VPN access for 250,000 staff in 160 countries using up to 500.000 devices. Developed native & web mobile apps including single sign on for all PwC staff.
IOS, Android, Mobile development, Mobile Applications, Project Management, Communication, Change management, Agile development
2012 - 2013
freelance
Global Deployment & Release Management
PwC.
Delivered PwC’s first global application deployment & service management capability by agreeing and implementing standard processes and documentation. Deployed the first global applications into its first global data centre
Release management, Project Management, Operations Management
2011 - 2012
freelance
Global Risk Management Programme Manager
PwC.
- Proposed global IT enterprise governance, risk and compliance (EGRC) technology strategy and business cases for Risk and Quality function to improve management of risk policies, compliance and internal audit, client and engagement acceptance and know your client (KYC), restricted party and adverse data monitoring.
- Led request for procurement to select EGRC and KYC products and services
- Led request for procurement to select EGRC and KYC products and services
Procurement, Supplier selection, Project Management, Risk Management, Governance Risk and Compliance
2007 - 2011
job
Global Chief Technology and Solutions Officer
Michael Page Group.
Delivered £55m, four-year, programme to transform its $1bn/year business employing over 6000 staff in 34 countries.
Identified and implemented transformational strategies to deliver its global strategy:
- Globalise client service and recruitment consultant global mobility via standard processes and IT systems.
- Enable organic growth via:
- Templated IT deployment for new business start-ups.
- Easy system adaption to local compliance needs.
- Improved business intelligence to support business development.
- Maximise consultant productivity via fast and easy to use IT systems.
- Minimise cost by automating front office support activities and consolidating data centres from 16 to 4 globally.
Directed programme to:
- Ensure effective business governance by segregating the programme into workstreams and setting up programme boards of business directors.
- Deliver 35 simultaneous projects in multiple phases, focusing resources on activities forming the programme's critical path.
- Control costs to budget, reporting asset production and the time and impact of scope increases.
Delivered business transformation underpinned by new IT solutions and organisation:
- Agreed global, standard capabilities (roles, processes, tools and information) for customer relationship management (CRM), job advertising, candidate management, billing, reporting and IT service delivery
- Delivered more than 15 new, customised, enterprise systems to support these capabilities including CRM, web sites, global data warehouse, service oriented / API integrated advertising, billing and automatic candidate (CV) database loading using artificial intelligence (AI), Identity and Access Management (IAM).
- Built & led a new global IT department of over 300 staff to deliver full software development lifecycle, to consolidate data centres and to globalise service management fostering an innovative, learning culture & developing key leaders to director level.
- Implemented strategic sourcing and vendor management:
- Identified & procured the most suitable technology from vendors including Oracle, Microsoft, HP & Cisco.
- Identified right-sized and skilled service providers and custom software developers (including > 5 offshore partners in India) and offshored 90% of build, test and support to partners with teams totalling 200 people; minimising cost whilst maintaining quality through control of analysis and architecture.
- Minimised information loss in accurately migrating all data from legacy systems to new enterprise suite.
Identified and implemented transformational strategies to deliver its global strategy:
- Globalise client service and recruitment consultant global mobility via standard processes and IT systems.
- Enable organic growth via:
- Templated IT deployment for new business start-ups.
- Easy system adaption to local compliance needs.
- Improved business intelligence to support business development.
- Maximise consultant productivity via fast and easy to use IT systems.
- Minimise cost by automating front office support activities and consolidating data centres from 16 to 4 globally.
Directed programme to:
- Ensure effective business governance by segregating the programme into workstreams and setting up programme boards of business directors.
- Deliver 35 simultaneous projects in multiple phases, focusing resources on activities forming the programme's critical path.
- Control costs to budget, reporting asset production and the time and impact of scope increases.
Delivered business transformation underpinned by new IT solutions and organisation:
- Agreed global, standard capabilities (roles, processes, tools and information) for customer relationship management (CRM), job advertising, candidate management, billing, reporting and IT service delivery
- Delivered more than 15 new, customised, enterprise systems to support these capabilities including CRM, web sites, global data warehouse, service oriented / API integrated advertising, billing and automatic candidate (CV) database loading using artificial intelligence (AI), Identity and Access Management (IAM).
- Built & led a new global IT department of over 300 staff to deliver full software development lifecycle, to consolidate data centres and to globalise service management fostering an innovative, learning culture & developing key leaders to director level.
- Implemented strategic sourcing and vendor management:
- Identified & procured the most suitable technology from vendors including Oracle, Microsoft, HP & Cisco.
- Identified right-sized and skilled service providers and custom software developers (including > 5 offshore partners in India) and offshored 90% of build, test and support to partners with teams totalling 200 people; minimising cost whilst maintaining quality through control of analysis and architecture.
- Minimised information loss in accurately migrating all data from legacy systems to new enterprise suite.
Software, Recruitment, Vendor Management, It, Offshore, Growth, Support, Transformation, Development, Ai, Office, Architecture, Organization, Web, Production, Enterprise, Access management, Processes, LED, Service Delivery, UP, Database, Advertising, API, Business Intelligence, CRM, Oracle, Budget, Artificial Intelligence, Software development, Cisco, Deployment, Business development, Data Warehouse, Business transformation, Management, Test, Service Management, Service, Technology, Sourcing, Compliance, Agile development
2006 - 2007
job
Chief Technology Officer
Michael Page UK.
Transformed the 70-strong, £6 m + p.a. IT department to support UK Region (UK, Ireland, South Africa, Middle East) growth of 20% pa, start three new businesses and rebrand another in my first 15 months by initiating and improving:
- Governance: Established proposal, prioritisation and reporting processes for all projects overseen by a representative investment board of fee-earning directors from across the UK Region’s businesses.
- Sourcing: Introduced an outsourced on/offshore development and test partner whose resources could be scaled up and down to meet changes in demand. Managed through resultant staff tensions.
- Application development: Adopted industry best-practice methodologies and implemented teams for business analysis, project management, architecture and design, agile application development and quality assurance.
- Management: Facilitated management and staff collaboration across all functions and ensured adequate staff training. Staff turnover reduced from 40% to less than 10% p.a.
- Measurement: Initiated and established performance improvement plans for all services and projects.
- Governance: Established proposal, prioritisation and reporting processes for all projects overseen by a representative investment board of fee-earning directors from across the UK Region’s businesses.
- Sourcing: Introduced an outsourced on/offshore development and test partner whose resources could be scaled up and down to meet changes in demand. Managed through resultant staff tensions.
- Application development: Adopted industry best-practice methodologies and implemented teams for business analysis, project management, architecture and design, agile application development and quality assurance.
- Management: Facilitated management and staff collaboration across all functions and ensured adequate staff training. Staff turnover reduced from 40% to less than 10% p.a.
- Measurement: Initiated and established performance improvement plans for all services and projects.
Operations, It operation and user support, Project Management, Software development, Agile development, Web Development, Agile project management, Scrum, It project management
2005 - 2006
job
Business Analysis & Consultancy Director
PwC UK.
Business Analysis Director: Established a new business analysis department and cross-functional community:
- To improve the quality, usability and accessibility and reduce the cost of PwC's application development.
- By agreeing standard methodologies, tools and training for these disciplines.
Business Consultancy Director: analysed firm-wide business problems and led technology change programmes to:
- Choose a collaboration toolset (Microsoft v IBM) for PwC globally.
- Introduce tablet PCs in the UK for contemporaneous audit interview documentation.
- To improve the quality, usability and accessibility and reduce the cost of PwC's application development.
- By agreeing standard methodologies, tools and training for these disciplines.
Business Consultancy Director: analysed firm-wide business problems and led technology change programmes to:
- Choose a collaboration toolset (Microsoft v IBM) for PwC globally.
- Introduce tablet PCs in the UK for contemporaneous audit interview documentation.
Business Analysis, Audit, Training, Usability, Interview, Technology, Usability & UX, Community, Development, Accessibility, Audit, LED
1997 - 1998
job
Technical Design Manager, Infrastructure Renewal Programme, Assurance, C&L UK
unknown.
- Led technical design and testing of all end-user IT platforms as Coopers & Lybrand (C&L) replaced its network and PC operating systems (to Windows NT and 3.1), email and office productivity suites.
- Specified and developed Lotus Notes applications for use by PwC UK firm and globally.
- Specified and developed Lotus Notes applications for use by PwC UK firm and globally.
Design, C, Windows, Network, It, Infrastructure, Testing, Office, PC, LED, Manager
1995 - 1997
job
IT Support Manager, Assurance
C&L UK.
Established and managed a new capability of four analysts providing desk-side IT support to 1900 staff on four sites.
It support, It, Support, Manager
1995 - 1995
job
Technical Support Consultant
Prince IT.
Desk-side and telephone technical support for clients including C&L, Glaxo Welcome and Inmarsat.
C, Support
1991 - 1995
job
IT Manager, Business Development Manager & Adult Trainer
Pecan Ltd..
A not-for-profit company delivering solutions to alleviate long-term unemployment in South London
Quality assurance, Finance, Integration, Test, Service, UML, TDD, Architecture, Recruitment, Security, Network, Data quality, SOA, Net, It, Management, Infrastructure, Development, Weblogic, Workday, Software, Web, Server, Enterprise, Pki, Framework, Access management, WSDL, Manager, XML, Business development, Sql, Java, API, Scrum, Android, IOS, CRM, Business Analysis, Oracle, Operations, Azure, Software Architecture, Design, SAP, ITIL, DevOps, Exchange, ERP, SharePoint, Agile development, Agile, Data management, Deployment, Salesforce, Lean, Web Services
My education
1986
-
1990
Victoria University of Manchester AND UMIST
Masters, Engineering
Masters, Engineering
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