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YOUR HELP-DESK SUPPORT AND NETWORK CONSULTANT
Endurance Micheal
,
DARTFORD, United Kingdom
Experience
Skills
I'm offering
I have a strong flair for technology and genuinely committed to helping end-users enjoy the benefit of technology either for personal use or businesses to communicate, record keeping and retrieval, office productivity, decentralisation of work and cloud computing to internet search.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2020 - ?
freelance
FREELANCER 1ST LINE SUPPORT
Security Measures.
• Operating systems; Windows 10,7 and 8 Windows Server.
• Networking: LAN, WAN, WI-FI, TCP/IP, VPN, VLAN and VTP, DHCP, DNS, OSPF, EIGRP, Switch, Router configurations/troubleshooting.
• Security Measures: Antimalware installation/updates, social engineering, firewalls filter, security policy setups.
• Ticketing system: Using Spiceworks to monitors tickets, status update, good time management and prioritising task.
• Microsoft 365: Managing this SAAS to create a new account, assign licences, privileges regular monitoring for efficiency. Also, manage sub-administration centers of popularly used applications such Teams (teams, channel, (standard/private), policies meetings message and general settings), Exchange (Permission, protection Recipient, mail flow, mailbox and delegations), SharePoint (file sharing), Yammer (platform layout, content and security setting), Outlook account and calendar, cloud storages.
• Office 365: Process data using Word, Excel, PowerPoint, Outlook for emails and Calendar.
• Backups/imaging; Perform network backup/External hard drive, Imaging on a drive/Network location and deployment.
• Active directory: Create users, security group distribution group, add domain members, Password reset, lockout, file share, and GPO/GPMC.RSAT.
• Remote desktop: TeamViewer for troubleshooting, Windows upgrade from 7 to 10, installation of software applications.
• Printing technology: Print troubleshooting, drives installation and updates, ink replacement, break and fix.
• Networking: LAN, WAN, WI-FI, TCP/IP, VPN, VLAN and VTP, DHCP, DNS, OSPF, EIGRP, Switch, Router configurations/troubleshooting.
• Security Measures: Antimalware installation/updates, social engineering, firewalls filter, security policy setups.
• Ticketing system: Using Spiceworks to monitors tickets, status update, good time management and prioritising task.
• Microsoft 365: Managing this SAAS to create a new account, assign licences, privileges regular monitoring for efficiency. Also, manage sub-administration centers of popularly used applications such Teams (teams, channel, (standard/private), policies meetings message and general settings), Exchange (Permission, protection Recipient, mail flow, mailbox and delegations), SharePoint (file sharing), Yammer (platform layout, content and security setting), Outlook account and calendar, cloud storages.
• Office 365: Process data using Word, Excel, PowerPoint, Outlook for emails and Calendar.
• Backups/imaging; Perform network backup/External hard drive, Imaging on a drive/Network location and deployment.
• Active directory: Create users, security group distribution group, add domain members, Password reset, lockout, file share, and GPO/GPMC.RSAT.
• Remote desktop: TeamViewer for troubleshooting, Windows upgrade from 7 to 10, installation of software applications.
• Printing technology: Print troubleshooting, drives installation and updates, ink replacement, break and fix.
Remote Desktop, Windows, Technology, Content, Engineering, Security, Network, Router, Support, TCP/IP, Monitoring, Backup, Office, Software, Server, WAN, Social, Deployment, Excel, Administration, Powerpoint, Office 365, Networking, Active Directory, Exchange, SharePoint, Layout, Saas, Cloud, Word, Print, DNS, Management, Windows server
My education
2017
-
2018
The university of Greenwich
Masters, Mechanical engineering
Masters, Mechanical engineering
2010
Computer Fountain Academy
Diploma, Diploma in Computer science
Diploma, Diploma in Computer science
2009
-
2015
The university of Maiduguri
B.Engr, Mechanical engineering
B.Engr, Mechanical engineering
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