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Creative writing student
Elen Jones
,
Llangollen, United Kingdom
Student
Experience
Other titles
Skills
I'm offering
I'm a bookworm who loves to read and write. Currently studying MA creative writing and publishing, and have knowledge of digital marketing. I'm also a history geek and have a BA in History.
Markets
United Kingdom
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2019 - 2019
job
Waitress
Bodnant Food Garden.
Key Responsibilities:
• Ensure that customers are offered an exemplary service. Working at all times to ensure service levels are met and strict brand standards are adhered to.
• Remaining up to date with food and beverage menus and using this knowledge to ensure a comprehensive provision for customers with queries.
• Handling any customer complaints with tact and diplomacy and mitigating any further dissatisfaction through concluding in a timely manner.
• Working between back and front of house operations whilst ensuring all health and safety and hygiene policies are adhered to.
• Liaising with the kitchen to ensure all orders are coordinated effectively. Handling any exceptions or peak periods in a proactive manner.
• Ensure that customers are offered an exemplary service. Working at all times to ensure service levels are met and strict brand standards are adhered to.
• Remaining up to date with food and beverage menus and using this knowledge to ensure a comprehensive provision for customers with queries.
• Handling any customer complaints with tact and diplomacy and mitigating any further dissatisfaction through concluding in a timely manner.
• Working between back and front of house operations whilst ensuring all health and safety and hygiene policies are adhered to.
• Liaising with the kitchen to ensure all orders are coordinated effectively. Handling any exceptions or peak periods in a proactive manner.
Operations, Service, Safety, Health, UP
2019 - 2019
job
Waitress
Bodnant Gardens.
2018 - 2018
job
Bartender & Waitress
Glan Aber.
2015 - 2015
job
Waitress
Pinnacle Cafe.
2014 - 2014
job
Waitress
Dragon Fly Fishery.
2012 - 2012
job
Shop Assistant
Kirsty Jane China.
2011 - 2011
job
Waitress
Train Cafe.
My education
2019
-
2020
Bournemouth University
Masters, Creative Writing & Publishing
Masters, Creative Writing & Publishing
2016
-
2019
Bangor UNIVERSITY
Bachelors, History
Bachelors, History
2014
-
2016
Llandrillo College
Secondary, Religious Studies / Sociology
Secondary, Religious Studies / Sociology
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