Pijush Bhaumik , cambridgeshire, United Kingdom

Pijush Bhaumik
Senior Business Analyst (Product Owner), Certified Scrum Master,
Project Manager and Test Lead
http://******.***
Contacts: 07756652607
********@*******.***
Work eligibility: British Citizen Base Location: Cambridge Area

Qualification

• Certified Scrum Master – PSM1
• PMI Certified – Project Management Professional (PMP)
• Microsoft Certified Professional – MCP.Net, MCAD.Net & MCSD.Net
• Master of Engineering – Electronics & Telecommunication Engineering, 1996
• Bachelor of Engineering – Instrumentation Engineering, 1993

Core Competencies / Key Strengths
• Agile development (Scrum and Kanban) with both Onsite and Offshore teams
• Experienced Product owner (Senior business analyst)
o Gather requirements (functional and non-functional), analyse, prepare and prioritise the backlog in discussions with the business and other stakeholders. Define Epic, Feature and user stories
o Explain the user stories to the team
o Prepare prototype/ wire frame/ user interface with the UX designer
o Scope and Risk management
• Experienced Scrum master (Facilitate the scrum team, remove impediments, Organise and participate in scrum ceremonies as appropriate)
• Data analysis (SQL) and worked in collaboration with the data architects
• Supported technical team to translate requirements into appropriate/acceptable technical solution
• Test Lead, Senior tester
• Tools used
o Analytical - VSTS, Jira, Target process, Asana
o Work flow or process Flow - Lucid chart, Visio
o Use Case diagrams - Rational rose, Lucid Chart
o Commercial - Harvest, Forecast
o Communication - Skype for business, Microsoft teams (TFS), Lync
o Monitoring tools – Sonarqube, Newrelic,
o BI Tools and analytics - Looker
o Analytics - Google Analytics, Woopra and Sessioncam (Analytics tools)
• Experienced in Test Driven Development (TDD) and defining the test plan
o Acceptance Criteria is written in Gherkin scripts for QA team to translate to .NET code (specflow integrated to .NET)
• Problem Management, Change Management and Release Management
o Raising RFC (request for change), Attending CAB meetings, review Pull requests and identify the release candidates
o Tools used – ChangeGear, VSTS, Jira, Target Process, Confluence
• Development Skills:
o Python, ASP.NET, C#, VB.NET, VB
o HTML, CSS, JavaScript, VBA
o SQL Server, Oracle (SQL Developer)
o MVC, N-Tier
o Test Scripts

Selected Projects / Engagements

Bluestone Sep 2019 to Continuing
Role: Project Manager
Technology: .NET, Asana, Harvest, Forecast, Looker
My Role:
Project Manager: responsible for product development, enhancement, resolve production issues, BI, project commercials, Client management.
Project Description:
BlueLink: Product on loans and mortgages for UK and Ireland
BluePay: Payment system
BlueDial: Dialling system for customer service team

Achievement: Enhancements/ additional work is being appreciated


IBM Dec 2018 to Sep 2019
Role: Project Manager, Senior Business Analyst
Technology: VSTS, Microsoft stack, SharePoint
My Role:
Project Manager: Manage Projects for Lloyds Bank and British Petroleum
Senior business Analyst: Requirement gathering and define the user stories under Epic/Features. Define work flow or process flow. Liaise with relevant stakeholders and help team to translate requirements into technical design
Project Description:
Enhanced and customised the PLM module of product 3Dexperience (Dassault Systems) for British Petroleum

Achievement: Enhancements/ additional work is being appreciated


Elevate Credit International Ltd Aug 2017 to October 2018
Role: Senior Business Analyst (Product Owner), Project Manager
Technology: VSTS, Target Process, ChangeGear, Lucid Chart, Microsoft .NET, prototyping and wire framing
My Role:
Project Manager: Managed various projects on Loans and Mortgages
Senior business Analyst: Requirement gathering and define the user stories under Epic/Features. Define work flow or process flow. Liaise with relevant stakeholders and help team to translate requirements into technical design
Project Description:
LTTP (Long term tech platform)
Migration of http://******.*** from legacy php to LTTP .NET platform.
Guarantor journey (new development): Customer applies for loan with a guarantor
Responsible usage (new development): Customer is warned on taking further loans or use it responsibly
Payment gateway service development and integration: Changed service provider from Verifone to Ingenico
Production issue prioritisation and resolution for various teams: Service management, Customer service representative, Finance, Operations
Prioritised and addressed tickets on SEO, compliance and security (10% of sprint capacity)

Achievement: Completed the projects on time with customer satisfaction. Enhancements/ additional work was appreciated

Royal Mail Group (RMG) Nov 2016 to Aug 2017
Location: London Employer: HCL-AXON
Role: Project Manager, Senior Business Analyst (Product Owner), Scrum Master
Technology: .NET (MVC architecture), SQL Server, TIBCO, ASP.NET, C#, SharePoint
Scrum master (Facilitate the scrum team, remove impediments, Organise and participated in scrum ceremonies as appropriate)
Worked as PMO analyst
Project Description:
Parcel Systems:
- Improve upon existing track and trace system for Royal mail.
- Migration from Legacy (TODS) to EPS (Event Processing system)
- Mapping pre-advice rules to EPS (includes new rules)
- Deployment of new notification solution (email and SMS only)
- Determine billing scan events and output to a local file for reconciliation with TODS
Interconnect: Consumption of EMSEVT IPC messages for scans happening on parcels outside UK, for parcels that have either originated from UK or that have destination as UK.

Achievement: The new tracking system is in place and operating cost has reduced as expected. Agile framework was followed successfully

Lloyds Bank (LBG) Dec 2013 to Nov 2016
Location: London, Halifax, Bristol Employer: HCL-AXON
Role: Project Manager, Development and Support Specialist / Senior Business Analyst, Test lead
My Role:
Senior Business Analyst for financial risk reporting projects
Prototyping and wire framing; Stakeholder Management, Incident and Problem management.
Test Management and Release management; Application patch testing and deployment ;
Addressed critical business requirements ; Liaise with business on the progress
Project Description: Risk Data Warehouse (RDW) on Credit Risk area and build interfaces to various systems. Redesign the same based on critical reporting requirements from business.
Enhance Group Divisional Reporting system (GDRS)
Business Dynamic Credit Score system (BDCS) – Analysed the financial risk related data to populate the data mart and then finally produce various regulatory reports
End to end implementation of SAP (ERP).

Achievement: Customer satisfaction on reducing the problem management tickets and improve upon the change management process

Debenhams Nov 2011 to Nov 2013
Location: London, Taunton; Debenhams Employer: HCL-AXON
Role: Project Manager, Senior Business Analyst
Brief Description:
Price & Promotion: The Price & Promotions Management project seeks to rationalize the [pricing and promotions related] activities undertaken by various business areas at Debenhams into a single consolidated process that can be shared across all trading environment(s) and channel(s), regardless of the origin of the promotion, its agreed participant(s) and/or the intended recipient(s).
Kiosk Chip & Pin
This project is intended to deliver a streamlined payment solution for kiosks where chip and PIN cards are processed through a new PED (Pin Entry Device) and authorised by the acquirer as an unattended sale. Non chip cards will continue to be processed as they are at present, by either swiping or key entering card details which are processed as ecommerce transactions
Multi Tender Payment
The scope was to accept multiple payment types for customer orders
Achievement: Projects were completed on time and customer satisfaction


Summit Upgrade Project; Bank of Ireland May 2011 – October 2011
Location: Bristol and Dublin; Bank of Ireland Employer: HCL-AXON
Role: Senior Test Analyst, Test Lead
Achievement: Automated test scripts were written to improve upon the test cycle

Cambridge Assessment April 2010 – January 2011
Location: Cambridge
Role: Team Lead, Senior Analyst
Brief Description: Implement Content Management framework for Cambridge Assessment and also build the Intranet portal (Consolidation of Examination Boards).
Achievement: Agile/Scrum framework was followed successfully

Deutsche Bank Engagements July 2008 – March 2010
Location: Deutsche Bank, London Employer: HCL-AXON
Role: Team Lead, Senior Analyst
Brief Description: Projects in Content Management and Portal area (SharePoint and Documentum). Build web based interfaces, Content Creation and management. Build interfaces with other existing applications and legacy systems.

Citi Bank Engagements July 2006 – June 2008
Location: Citi Bank Employer: HCL-AXON
Role: Project Manager, Senior Business Analyst
Brief Description: Projects in Content Management and Portal area (SharePoint and Documentum). Build web based interfaces, Content Creation and management. Build interfaces with other existing applications and legacy systems.

Cooperative Group March 2005 – June 2006
Location: Manchester Employer: HCL-AXON
Role: Team Lead, Senior Analyst
Technology: Microsoft SharePoint, Biztalk
Brief Description: Project Hilary: Analyse, Design, build and implement an eCommerce solution to develop Travelcare Web Site to support all of Travelcare’s bands.
This solution caters for the following entities within Travelcare’s eCommerce business: Brand, Search, Pay, Management Information, Product and Channel Marketing, Content Management, Site Operations and Support, Stage and Publish

UNIVERSAL MUSIC September 2002 – December 2003
Location: London Employer: HCL-AXON
Role: Team Lead, Developer, Analyst
Technology: ASP.NET, C#, VB.NET, Oracle, Prototyping and wire framing
Brief Description: Record Management System (RMS); Automated Product Invoice Clearing System (APICS); The RMS project was migrated to DOTNET platform

EARLY CAREER INCLUDES:

• Team Lead, Analyst, Designer HCL Hong Kong for Cigna, Hong Kong
• Analyst, Designer, Developer HCL Australia for Rothschild, Australia (2000-2001)
• Analyst, Developer HCL America for Primark Financial Information, USA
• Analyst, Developer HCL America for Best Software Inc. USA