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jobs
Administration
Cindy Strutton
,
Blyth, United Kingdom
Experience
Other titles
Skills
I'm offering
A highly motivated, enthusiastic individual with an excellent mix of skills combined with a professional approach. Able to communicate at all levels, having over 20 years experience in administration, sales and customer service. I have a full understanding of the importance of an exceptional service to your colleagues and your employers alike as well as target achievement against company and individual goals. I am looking to thrive in what i do next in a freelance capacity with its possible challenges as well as it being rewarding.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - 2020
job
Administration Assistant
ABCA Systems Ltd.
• Provide general administrative support to the colleagues and management
• Updating personnel records
• Taking and transferring calls to relevant departments
• Deal with incoming post, franking and directing post to relevant departments
Sales Administrator at Bazaar
• Provide general administrative support to the colleagues and management
• Deal with customer enquiries & new customer account forms
• Sales order confirmation emails
• Organise transport and courier bookings
• Transfer sales orders onto Internal system
• Liaise with internal and external contacts via the telephone and email.
Administrator at Moulded Packaging Solutions
• Provide general administrative support to the colleagues and management
• Deal with customer enquiries & new customer account forms
• Sales order confirmation emails
• Sample request follow ups
• Organise transport and courier bookings
• Transfer sales orders onto Sage
• Check production sheets
• Liaise with internal and external contacts via the telephone and email
Tender Admin Support at Draeger Safety UK Ltd
• Provided general administrative support to the Tenders Team, Quotation Team and other internal departments;
• Coordinated the preparation and submission of Tender Pre-Qualification Questionnaires;
• Used extensive library of documents to gather relevant non-technical information for PQQ's and Tenders;
• Liaised with internal and external contacts;
• Acted as a liaison between Tender Team and internal department to ensure that all queries are dealt with in a timely manner.
Administrator at Northumberland County Council
• Produced and respond to complex and/or confidential correspondence
• Took responsibility for timely procurement of office supplies and equipment
• Arranged venues for meetings both internally and externally
Administration/Customer Services at Business Training Solutions
• Transferred data from paper format into the company's In-house CRM system
• Ensured data is input accurately and as quickly as possible
• Arranged interviews with candidates over the telephone
• Ensured all candidate information is stored on the internal database securely and efficiently
• General administration: responded to emails, dealt with incoming calls, reported to the Business Development Manager/Contract & Compliance Manager
• Arranged venues for meetings/training as required
• Updating personnel records
• Taking and transferring calls to relevant departments
• Deal with incoming post, franking and directing post to relevant departments
Sales Administrator at Bazaar
• Provide general administrative support to the colleagues and management
• Deal with customer enquiries & new customer account forms
• Sales order confirmation emails
• Organise transport and courier bookings
• Transfer sales orders onto Internal system
• Liaise with internal and external contacts via the telephone and email.
Administrator at Moulded Packaging Solutions
• Provide general administrative support to the colleagues and management
• Deal with customer enquiries & new customer account forms
• Sales order confirmation emails
• Sample request follow ups
• Organise transport and courier bookings
• Transfer sales orders onto Sage
• Check production sheets
• Liaise with internal and external contacts via the telephone and email
Tender Admin Support at Draeger Safety UK Ltd
• Provided general administrative support to the Tenders Team, Quotation Team and other internal departments;
• Coordinated the preparation and submission of Tender Pre-Qualification Questionnaires;
• Used extensive library of documents to gather relevant non-technical information for PQQ's and Tenders;
• Liaised with internal and external contacts;
• Acted as a liaison between Tender Team and internal department to ensure that all queries are dealt with in a timely manner.
Administrator at Northumberland County Council
• Produced and respond to complex and/or confidential correspondence
• Took responsibility for timely procurement of office supplies and equipment
• Arranged venues for meetings both internally and externally
Administration/Customer Services at Business Training Solutions
• Transferred data from paper format into the company's In-house CRM system
• Ensured data is input accurately and as quickly as possible
• Arranged interviews with candidates over the telephone
• Ensured all candidate information is stored on the internal database securely and efficiently
• General administration: responded to emails, dealt with incoming calls, reported to the Business Development Manager/Contract & Compliance Manager
• Arranged venues for meetings/training as required
Sales, Manager, Production, Administrator, Office, Development, Safety, Support, Compliance, Business development, Management, Database, Procurement, Packaging, Training, CRM, Administration
2015 - 2017
job
Business Engagement Executive at Utilitywise
Energy Consultancy.
• Achieved daily/weekly/monthly customer contact targets
• Developed and cultivated relationships with business DMs
• Accurately completed all customer details and prospects information
• Developed and cultivated relationships with business DMs
• Accurately completed all customer details and prospects information
2011 - 2015
job
Telephone Sales Executive/Customer Service at Actavis (Accord)
Actavis (Accord) (Pharmaceuticals).
(Pharmaceuticals)
• Implemented company sales strategy, by creating effective working relationships with customers
• Averaged 60 calls per day to key decision makers to solicit sales for company products
• Managed customers information data within CRM system
• Conducted client survey to provide valuable market information
• Communicated effectively with other team members via weekly meetings
• Implemented company sales strategy, by creating effective working relationships with customers
• Averaged 60 calls per day to key decision makers to solicit sales for company products
• Managed customers information data within CRM system
• Conducted client survey to provide valuable market information
• Communicated effectively with other team members via weekly meetings
CRM, Customer service, Sales, Service
2010 - 2011
job
Telephone Sales/Customer Service
Springboard Consultancy (Training).
• Sales administration - maintained database and kept paper work updated and in order
• Key member of the team and first point of contact for enquiries
• Communicated and contacted decision makers at all levels
• Corresponded with trainers worldwide
• Key member of the team and first point of contact for enquiries
• Communicated and contacted decision makers at all levels
• Corresponded with trainers worldwide
Administration, Database, Customer service, Sales, Service
2009 - 2010
freelance
Recruitment Consultant/Administrator at Infinity HR
Hospitality Dept.
• Researched area in order to generate sales leads and gain new business
• Communicated and contacted decision makers at all levels
• Interviewed potential new candidates in the field of hospitality recruitment
• This was a new sector of the business when I started and I was solely responsible for the marketing of this new 'brand'
• Communicated and contacted decision makers at all levels
• Interviewed potential new candidates in the field of hospitality recruitment
• This was a new sector of the business when I started and I was solely responsible for the marketing of this new 'brand'
Marketing, Sales, Recruitment, Administrator
2005 - 2009
job
Tele Sales Executive/Account Manager at Applegate Directory
B2B Advertising.
• Provided solutions to companies advertising needs
• Sold online advertising solutions to Businesses via cold calling
• Liaised with CEO's, MD's and Marketing Executives from contrasting Industries
• Conducted presentations via the telephone (5-6 per day)
July 2002 to July 2005 - Agency Work, Various Administration/Reception Roles
• Sold online advertising solutions to Businesses via cold calling
• Liaised with CEO's, MD's and Marketing Executives from contrasting Industries
• Conducted presentations via the telephone (5-6 per day)
July 2002 to July 2005 - Agency Work, Various Administration/Reception Roles
Marketing, Advertising, Administration, Account Manager, Sales, Reception, Ceo, Online, Manager
2000 - 2002
freelance
Recruitment Consultant
AYS Recruitment.
(Temp contracts)
• Achieved company KPI's
• growth of the commercial department;
• Interviewed potential candidates, Skills testing and need finding.
• Achieved company KPI's
• growth of the commercial department;
• Interviewed potential candidates, Skills testing and need finding.
Contracts, Recruitment, Growth, Testing, KPI, Contracts
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