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Digital Solutions Provider/Project/Product Manager
Mark Hallam
,
, United Kingdom
Experience
Other titles
Skills
I'm offering
A Digital Solutions Provider with excellent skills, experience and leadership within digital project and product development. Competent stakeholder management capacity and excellent communicator.
An ability to lead teams and deliver product across a range of complex dynamics and within digital transformation platforms.
A strong background, ground up, in technology delivery, management strategy and organizational transformation and optimization.
An ability to lead teams and deliver product across a range of complex dynamics and within digital transformation platforms.
A strong background, ground up, in technology delivery, management strategy and organizational transformation and optimization.
Markets
United Kingdom
Language
English
Fluently
My experience
2018 - ?
job
Product Manager/Project Manager
DBT.
Product Manager and Project Manager within Digital Transformation and Optimization Portfolio which includes enhancing customer centric user experience within a range of projects such as implementing transfer to CRM Salesforce from Zendesk
Search Functionality delivery and optimisation following data driven analysis to consolidate and structure business intelligence. I was able to deliver enhanced business value through thorough keyword data driven categorization and analysis which streamlined customer experience and facilitated business value. Initiation from Discovery stage, WBS, PID documentation, and thorough structure of Project Charter. Project management leadership within a comprehensive SDLC iterative Agile process. Working with third party suppliers -developers, business analysts, subject matter experts to ensure delivery of features specific to client feedback within the iterative process. DPIA assessment and GDPR compliance. Working with Product Owner and Scrum Master. Content creation and management within a robust Agile environment. Tools used include PM.com, Trello, Jira and Confluence, Tableau, Power BI, Balsamiq and Google Analytics. Specialization includes Digital Marketing (member digital marketing institute), Product Management and hybrid Business Analysis awareness enabling work as a Digital professional able to appraise and engage in product creation, development and enhancement. Leadership of teams creating User stories, customer journey mapping, process flow diagrams, and wire framing are instrumental to my daily activities as is meticulous project planning with collaboration and leadership of a team of Analysts, Designers and Developers. Product Manager leadership with delivery of digital products including e Contracts, e Learning Platforms -Short Let Homes etc
Search Functionality delivery and optimisation following data driven analysis to consolidate and structure business intelligence. I was able to deliver enhanced business value through thorough keyword data driven categorization and analysis which streamlined customer experience and facilitated business value. Initiation from Discovery stage, WBS, PID documentation, and thorough structure of Project Charter. Project management leadership within a comprehensive SDLC iterative Agile process. Working with third party suppliers -developers, business analysts, subject matter experts to ensure delivery of features specific to client feedback within the iterative process. DPIA assessment and GDPR compliance. Working with Product Owner and Scrum Master. Content creation and management within a robust Agile environment. Tools used include PM.com, Trello, Jira and Confluence, Tableau, Power BI, Balsamiq and Google Analytics. Specialization includes Digital Marketing (member digital marketing institute), Product Management and hybrid Business Analysis awareness enabling work as a Digital professional able to appraise and engage in product creation, development and enhancement. Leadership of teams creating User stories, customer journey mapping, process flow diagrams, and wire framing are instrumental to my daily activities as is meticulous project planning with collaboration and leadership of a team of Analysts, Designers and Developers. Product Manager leadership with delivery of digital products including e Contracts, e Learning Platforms -Short Let Homes etc
Trello, Tableau, GDpr, GDPR Compliance, User stories, Optimization, Management, Analytics, Content, Compliance, Confluence, Transformation, Leadership, Assessment, Development, BEE, Google, Search, Power, Zendesk, Contracts, Hybrid, Manager, Jira, Marketing, Google analytics, Project Management, User Experience, Project Manager, Scrum, Business Intelligence, Content creation, CRM, Business Analysis, Digital Marketing, Product Management, Scrum master, Contracts, Digital transformation, Power BI, Customer experience, Agile, Product owner, Salesforce, Product Manager
2017 - 2018
job
Project Management
Ravensturm.
Principal project promoter and responsible for originating project documentation and presentations to financial institutions, funding bodies and investor representatives. Formulated an international project team and instituted systematic structures for stakeholder management. Collaboration, leadership and cross functional empowerment of teams of experts working towards specific deliverables. Stakeholders included UK, US and South African funding bodies, financial institutions and senior consultants.
Project Management, Stakeholder Management, Leadership, Management, International, Empowerment
2015 - 2017
job
Academic Researcher/Project Author
Nislo Research, Insta Research Ltd.
Accountable for appraisal, analysis, research and creation of project material to meet specific criteria. Delivered a substantial number of projects according to often complex and detailed specifications in configuration with processes co-ordinated to project brief. These projects were often feedback driven and according to the highest standards quantifiable by prime UK academic institutions.
Research, Researcher, Processes
2014 - 2015
freelance
Consultant/Project Manager
Goldstock Chambers.
Installed processes to establish effective Investment Portfolio initiative. Collaborative forum leading cross functional team of professionals working towards specific project deliverables. Analysis and documentation which included administering criteria for qualification and creating schedules, budgets, risk management structures and strategic positions for operational opportunities and return on investment. Principal member in the presentation to the House of Commons in the 'Justice for all' initiative. Established presentations at an International Hotel Development Conference as principal initiator and delegate.
Project Manager, Risk Management, Management, Development, International, Processes, Manager
2012 - 2014
job
Programme Manager
Nigerguards Security Systems.
Key Achievements
• Successful creation and tender proposal, business and bid development to international government -senior client
• Directed 6 PMO offices across project sites to achieve business objectives and create a strong, collaborative working environment.
• Developed proficient processes to enhance operational effectiveness through planning, risk mitigation and senior management support
• Formation, management, structure and tracking of reporting mechanisms-KPI's and BI.
Responsibilities included
• Senior Stakeholder Management-Senior government officials-executive management
• Project governance-financial risk mitigation, corporate strategy implementation, team structure
• Portfolio management-sign off on project documents, contracts, finance applications, regulations
• Successful creation and tender proposal, business and bid development to international government -senior client
• Directed 6 PMO offices across project sites to achieve business objectives and create a strong, collaborative working environment.
• Developed proficient processes to enhance operational effectiveness through planning, risk mitigation and senior management support
• Formation, management, structure and tracking of reporting mechanisms-KPI's and BI.
Responsibilities included
• Senior Stakeholder Management-Senior government officials-executive management
• Project governance-financial risk mitigation, corporate strategy implementation, team structure
• Portfolio management-sign off on project documents, contracts, finance applications, regulations
Contracts, Stakeholder Management, PMO, Management, Finance, Implementation, Support, KPI, Development, International, BEE, Contracts, Processes, Manager
2009 - 2012
job
International Project Manager, Project Management Office
Ladywood.
Key Achievements
• Originated executive board and set up international investment structure through financial partnerships, successful due diligence process and project documentation.
• Initiated team structure-international consultants, architects, project managers, engineers and admin staff. I was able to structure third party suppliers and provide a cohesive, collaborative environment able to deliver according to specifications.
• Detailed proposals, tenders, company structure and project management from inception to completion.
• Developed and managed programmes inclusive of regulatory approvals, planning permissions, land administration and acquisition.
• Effective senior stakeholder buy in within complex investment structures involving multiple parties.
• Rapporteur-International Cyber Security Conference-MICROSOFT-FBI-SCOTLAND YARD-ECONOMIC AND FINANCIAL CRIMES
• Originated executive board and set up international investment structure through financial partnerships, successful due diligence process and project documentation.
• Initiated team structure-international consultants, architects, project managers, engineers and admin staff. I was able to structure third party suppliers and provide a cohesive, collaborative environment able to deliver according to specifications.
• Detailed proposals, tenders, company structure and project management from inception to completion.
• Developed and managed programmes inclusive of regulatory approvals, planning permissions, land administration and acquisition.
• Effective senior stakeholder buy in within complex investment structures involving multiple parties.
• Rapporteur-International Cyber Security Conference-MICROSOFT-FBI-SCOTLAND YARD-ECONOMIC AND FINANCIAL CRIMES
Project Management, Project Manager, Administration, Management, Due Diligence, Security, Regulatory, Office, International, Manager, UP
2007 - 2009
freelance
Project Consultant-Real Estate
GFC Costruzione.
General Manager/Project Manager
Responsible for centralisation of financial, operational and project administration and infrastructure through project software management and implementation in a company with capital projects in over 15 locations nationally. Directed rural humanitarian project of individual community health centres in 7 separate sites.
Responsible for centralisation of financial, operational and project administration and infrastructure through project software management and implementation in a company with capital projects in over 15 locations nationally. Directed rural humanitarian project of individual community health centres in 7 separate sites.
Project Manager, Administration, Management, Implementation, Infrastructure, Community, Health, Software, Manager
My education
2014
-
2018
University of Liverpool
MSc, Programme and Project Management
MSc, Programme and Project Management
1983
-
1986
University of East London
Bachelors, N/a
Bachelors, N/a
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