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NimiShri
nirmiti Shrivastava
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Customer -oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence.
I have great experience in communications and organizational skill , also great in team management.
I have great experience in communications and organizational skill , also great in team management.
Markets
United Kingdom
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2015 - ?
job
Customer Sales Representative WORLD Duty Free
unknown.
Heathrow
SKILLS An energetic Customer service representative with 5* years of
• Issue resolution experience in products and services throughout the stores. Passionate
• Time management about building strong customers relationships, driving brand loyalty
• Microsoft Office and increasing customer engagement.
• Project management Key Responsibility:
• Business development * Delivering efficient & World class customer services.
• Team player Understanding customer needs and requirements and altering their
• Orgiansnational and communications needs to exceed their expectations.
skill * Possessing extensive product knowledge ranging across all
departments: Luxury, Beauty and Liquor. In order to meet daily KPI for individual promotions.
*Working in a busy and high-pressure environment involves great
ACCOMPLISHMENTS
communication skills and teamwork to meet customer needs.
• Improved 60% reviews by *Taking accountability and ownership of tasks by prioritising
successfully handling customer work-load
complaints and implementing * Responsible for chasing up tills and refunds.
monthly staff training.
SKILLS An energetic Customer service representative with 5* years of
• Issue resolution experience in products and services throughout the stores. Passionate
• Time management about building strong customers relationships, driving brand loyalty
• Microsoft Office and increasing customer engagement.
• Project management Key Responsibility:
• Business development * Delivering efficient & World class customer services.
• Team player Understanding customer needs and requirements and altering their
• Orgiansnational and communications needs to exceed their expectations.
skill * Possessing extensive product knowledge ranging across all
departments: Luxury, Beauty and Liquor. In order to meet daily KPI for individual promotions.
*Working in a busy and high-pressure environment involves great
ACCOMPLISHMENTS
communication skills and teamwork to meet customer needs.
• Improved 60% reviews by *Taking accountability and ownership of tasks by prioritising
successfully handling customer work-load
complaints and implementing * Responsible for chasing up tills and refunds.
monthly staff training.
Business development, Project Management, Training, Management, Customer service, Sales, Service, KPI, Development, Office, UP
2018 - 2018
job
Team Leader Dictate IT
Royal Free Hospital.
London
Key Responsibility:
*Preparing daily workloads for staff & coordinating the daily
Key Responsibility:
*Preparing daily workloads for staff & coordinating the daily
It
My education
?
-
2015
Westminster University
BSc, Biomedical Science
BSc, Biomedical Science
?
-
2011
n/a
Hndhncorequivalent, Science Medical Science
Hndhncorequivalent, Science Medical Science
?
-
2007
n/a
Unspecified, West Thames Collage
Unspecified, West Thames Collage
?
-
2006
Lampton School
Secondary, CCCCD
Secondary, CCCCD
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