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Senior
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jobs
Proofreader, Editor & Copywriter with Content Writing, Customer Service, Sales and Technical Support experience.
Melanie McCartney
,
North Shields, United Kingdom
Experience
Other titles
Skills
I'm offering
I possess an extensive vocabulary and the ability to express ideas concisely. I am tactful, disciplined and reliable with a naturally keen eye for detail. I am a perfectionist and can work both quickly and thoroughly.
I specialise in creating original content for a variety of purposes. These include articles which are designed to advertise, instruct, persuade, inform, investigate, entertain, explore, analyse & compare.
I can cover any subject matter although I have a particular interest in the fields of psychology and sociology, including self help, emotional wellbeing, counselling, trauma, addiction, relationships, eating disorders, personality types/disorders, anxiety, autism and ADHD.
I have experience in checking a wide range of projects on other platforms including product descriptions, website content, consumer reviews, product comparisons, relationship advice, wellness, recovery and small business advertising.
I am familiar with the subtle differences between the UK and US English Language. At all times I strive to work in line with the Chartered Institute of Editing and Proofreading Code of Practice.
You can find my website here:
http://*******.***
A recent blog I've written can be found here:
http://*******.***
I specialise in creating original content for a variety of purposes. These include articles which are designed to advertise, instruct, persuade, inform, investigate, entertain, explore, analyse & compare.
I can cover any subject matter although I have a particular interest in the fields of psychology and sociology, including self help, emotional wellbeing, counselling, trauma, addiction, relationships, eating disorders, personality types/disorders, anxiety, autism and ADHD.
I have experience in checking a wide range of projects on other platforms including product descriptions, website content, consumer reviews, product comparisons, relationship advice, wellness, recovery and small business advertising.
I am familiar with the subtle differences between the UK and US English Language. At all times I strive to work in line with the Chartered Institute of Editing and Proofreading Code of Practice.
You can find my website here:
http://*******.***
A recent blog I've written can be found here:
http://*******.***
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2007 - 2019
job
INBOUND SALES REPRESENTATIVE
VIRGIN MEDIA.
Taking general enquiries over the telephone and converting into sales. Transferring existing TV, Television
broadband and mobile services to new addresses, customer retention, maximising up sell and cross sell
revenue.
PHONES4U -- 2006 - 2007
Customer facing, scripted sales role selling contract and pay as you go mobile phones.
broadband and mobile services to new addresses, customer retention, maximising up sell and cross sell
revenue.
PHONES4U -- 2006 - 2007
Customer facing, scripted sales role selling contract and pay as you go mobile phones.
Sales, TV, Retention, Go, UP
2005 - 2006
job
Technical Helpdesk Support
HER MAJESTY'S REVENUE & CUSTOMS.
for online submissions of Tax Credit and Self assessment forms.
Support, Assessment, Helpdesk support, Online
2003 - 2005
job
Inbound Customer Service
ORANGE PLC.
role covering billing, general enquiries, lost and stolen handsets and technical
support.
support.
Customer service, Service, Support
2002 - 2003
job
Inbound and outbound customer service role enabling customers
DEPARTMENT OF WORK & PENSIONS.
of a pensionable age to make a claim for state benefit. Included administrative duties.
Customer service, Service
My education
2019
-
2021
University of Sunderland
Ongoing, part-time, Counselling
Ongoing, part-time, Counselling
A levels graded: A B B B C
11 GCSE’s graded: A* A* A* A A A A B B C C
Counselling Diploma Levels 2 & 3
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