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IT Programme Manager with 20 years of Experience
Wayne Anderson
,
London, Greater London, United Kingdom
Experience
Other titles
Skills
I'm offering
Commercially driven project Leader with a extensive track record of delivering business transformation projects across the World. I have a vast amount of experience in leading complex, full lifecycle and recovery projects, in a large number of industries including Telecom, Banking, Retail, Manufacturing and Service Delivery. Recent projects include the successful delivery of a digital transformation project within the largest Telecom infrastructure company in West Africa, utilising cutting edge cloud technology.
As a career Project Manager, I take great pride in my ability to successfully lead specialist teams, manage vendors and to mentor future project leaders within challenging project environments.
As a career Project Manager, I take great pride in my ability to successfully lead specialist teams, manage vendors and to mentor future project leaders within challenging project environments.
Markets
United Kingdom
Industries
Language
English
Fluently
Ready for
Full time contractor
Available
My experience
2017 - 2019
job
Programme Director
IHS Towers Ltd.
IHS Towers own and operate 48000 telecom towers across West Africa, Middle East and Europe. Based in Lagos, Nigeria, the project was designed to deliver cloud-based Microsoft Dynamics 365 for Operations into Rwanda, Zambia, Nigeria, CIV, Lebanon, Kuwait and Cameroon. Accountable for the delivery of the global template across the group, project team of 14, including 6 inexperienced local resources and the £12 million budget
Achievements
• Successfully recovered the project following a problematic start
• Completed full solution review including RFP proposal through to bidding and vendor contract negotiation
• Redesigned implementation methodology, including reshaping the project team and replacing the incumbent D365 partner
• Successfully led the design of the global template and the subsequent implementation across the group
• Achieved full support of the Board of Directors and shaped their approach to promoting the replacement solution to a company unwilling to change
Accountabilities
• Accountable for the delivery of the programme to the 3000 users of the Group
• Accountable for the delivery of the global template with a group budget of £12 million
• Accountable for the adoption of the solution by the end users
• Managing the stakeholders of the business both at board and country operational levels
• Accountable for the seamless adoption of the solution while maintaining operational efficiency and revenue streams
Achievements
• Successfully recovered the project following a problematic start
• Completed full solution review including RFP proposal through to bidding and vendor contract negotiation
• Redesigned implementation methodology, including reshaping the project team and replacing the incumbent D365 partner
• Successfully led the design of the global template and the subsequent implementation across the group
• Achieved full support of the Board of Directors and shaped their approach to promoting the replacement solution to a company unwilling to change
Accountabilities
• Accountable for the delivery of the programme to the 3000 users of the Group
• Accountable for the delivery of the global template with a group budget of £12 million
• Accountable for the adoption of the solution by the end users
• Managing the stakeholders of the business both at board and country operational levels
• Accountable for the seamless adoption of the solution while maintaining operational efficiency and revenue streams
Design, Operations, Budget, Cloud, Dynamics 365, RFP, Implementation, Support, Telecom, LED
2015 - 2017
job
European Programme Manager
Western Computer LLC.
Western Computer LLC is a Los Angeles based solution provider, specializing in Microsoft Dynamics AX and Microsoft Navision. Employed to lead the vendor delivery of the Global Template into the Bodycote AX Project (budget $45million, 118 sites). Accountable for the successful delivery of the solution to the end customer, the project has now released the global template into the US, South America and Europe.
Achievements
• Led the finalization of the process global template and customer signoff
• Successfully built the vendor team to deploy the solution across Europe
• Designed the project methodology and led the adoption across Western Computer and Bodycote
• Established comprehensive project management structures and led the adoption across each country specific project
• Successfully deployed the template into the UK, France, Germany, Liechtenstein and Belgium
Accountabilities
• Accountable for the European delivery of the Bodycote Global Template with a European budget of $22 million. Reporting directly to the CEO of Western Computer
• Leadership of up to 8 country specific projects in parallel, while managing a project management and consultancy team
• Accountable for the adherence to the global template throughout Europe and the harmonization within each country.
• Management of the customer vendor relationship and SteerCom level communication.
Achievements
• Led the finalization of the process global template and customer signoff
• Successfully built the vendor team to deploy the solution across Europe
• Designed the project methodology and led the adoption across Western Computer and Bodycote
• Established comprehensive project management structures and led the adoption across each country specific project
• Successfully deployed the template into the UK, France, Germany, Liechtenstein and Belgium
Accountabilities
• Accountable for the European delivery of the Bodycote Global Template with a European budget of $22 million. Reporting directly to the CEO of Western Computer
• Leadership of up to 8 country specific projects in parallel, while managing a project management and consultancy team
• Accountable for the adherence to the global template throughout Europe and the harmonization within each country.
• Management of the customer vendor relationship and SteerCom level communication.
Project Management, Budget, Leadership, Navision, Management, Dynamics AX, Ceo, UP, Manager, LED
2014 - 2015
job
Vendor Project Manager
Victrex PLC.
Victrex is an advanced plastic and medical component manufacturing company, headquartered in the UK, with regional and distribution offices in North America, Europe and Asia Pacific. Employed to lead the vendor and mentor the internal project team, AX was successfully launched in North America.
Achievements
• Successful delivery of AX throughout North America, delivered on time and within the £5m budget
• Lead and advise the SteerCom while providing comprehensive project performance analysis.
• Transitioned the delivery of the US AX solution to BAU status. Establishing full lifecycle management and budgetary control
• Introduced a PMBOK/PRINCE2 hybrid project management methodology to replace the failing Agile solution.
Accountabilities
• Accountable for the quality and performance of the vendor team while managing the customer and ensuring best practice was followed throughout. Reporting directly to the project SteerCom and key stakeholders of the business
• Accountable for application development, quality and budget control and release planning of this highly customized solution.
• For risk mitigation across the project and limiting the impact to the business bottom line by streamlining the implementation to minimise the impact to BAU.
• Accountable for ensuring that the ERP solution adhered to the business requirements identified during the project initiation.
Achievements
• Successful delivery of AX throughout North America, delivered on time and within the £5m budget
• Lead and advise the SteerCom while providing comprehensive project performance analysis.
• Transitioned the delivery of the US AX solution to BAU status. Establishing full lifecycle management and budgetary control
• Introduced a PMBOK/PRINCE2 hybrid project management methodology to replace the failing Agile solution.
Accountabilities
• Accountable for the quality and performance of the vendor team while managing the customer and ensuring best practice was followed throughout. Reporting directly to the project SteerCom and key stakeholders of the business
• Accountable for application development, quality and budget control and release planning of this highly customized solution.
• For risk mitigation across the project and limiting the impact to the business bottom line by streamlining the implementation to minimise the impact to BAU.
• Accountable for ensuring that the ERP solution adhered to the business requirements identified during the project initiation.
Project Management, Project Manager, Budget, Prince2, ERP, Agile, Mentor, Management, Implementation, Development, Hybrid, Asia, Manager
2013 - 2014
job
AX QA Manager
Liberata Ltd.
Appointed to provide expert oversight into the Microsoft Dynamics AX projects found within the Endless Group's company portfolio. Employed through the QA company Liberata, the role was accountable for the successful delivery of AX within a number of new acquisitions ensuring group wide compatibility of the project management approach, and enforcement of AX implementation best practice.
Projects included the following: -
Vasanta Group Ltd
The Vasanta group are the largest stationary wholesalers in the UK, with over 800,000 customers and 28,000 stock keeping units, who process over 100,000 sales order lines per day.
Employed to provide best practice project management methodology to stabilize and restructure a failing MS Dynamics AX 2012 project. The goal was to achieve a successful go live ensuring the business case is realized with minimal risk to the business.
Initially responsible for implementing a comprehensive project management structure, including critical path, risk, and quality analysis, while restructuring the existing plan to optimize resource allocation and budget cash flow.
Once established, the role enforced project governance using an "access all areas" approach to identify risks, issues and to utilize scenario planning to avoid future problems.
Project Horizon can be considered an extremely complex solution in a highly dynamic retail field. Therefore, flexibility and extensive planning has been essential to progress the project to the healthy condition it is today.
James Briggs Ltd
James Briggs are a significant player in the chemical and solvent industry, manufacturing under licenses products such as WD40 and Armour Guard.
The role initially was responsible for the design of the strategy and facilitation of the streamlining of the business processes leading to the migration into AX.
Once the solution was agreed then the role transitioned to quality assurance ensuring best project management and AX implementation practice was employed.
Project went live on time and under budget.
Projects included the following: -
Vasanta Group Ltd
The Vasanta group are the largest stationary wholesalers in the UK, with over 800,000 customers and 28,000 stock keeping units, who process over 100,000 sales order lines per day.
Employed to provide best practice project management methodology to stabilize and restructure a failing MS Dynamics AX 2012 project. The goal was to achieve a successful go live ensuring the business case is realized with minimal risk to the business.
Initially responsible for implementing a comprehensive project management structure, including critical path, risk, and quality analysis, while restructuring the existing plan to optimize resource allocation and budget cash flow.
Once established, the role enforced project governance using an "access all areas" approach to identify risks, issues and to utilize scenario planning to avoid future problems.
Project Horizon can be considered an extremely complex solution in a highly dynamic retail field. Therefore, flexibility and extensive planning has been essential to progress the project to the healthy condition it is today.
James Briggs Ltd
James Briggs are a significant player in the chemical and solvent industry, manufacturing under licenses products such as WD40 and Armour Guard.
The role initially was responsible for the design of the strategy and facilitation of the streamlining of the business processes leading to the migration into AX.
Once the solution was agreed then the role transitioned to quality assurance ensuring best project management and AX implementation practice was employed.
Project went live on time and under budget.
Design, Project Management, Retail, Budget, Management, Sales, QA, Business Case, It, Quality Assurance, Implementation, Dynamics AX, AX 2012, Go, Processes, Manager
2012 - 2012
job
Project Manager
Amec PLC.
Employed to lead the 2nd phase of the AMEC AX2009 global project delivering the business blueprint to over 4000 users worldwide. Due to extreme problems experienced following the launch of the 1st phase (MDAX), the role was altered to project manage the recovery of the AX Implementation and stabilize the application across the business.
The application is now stable and operational throughout the business.
The application is now stable and operational throughout the business.
Project Manager, Implementation, Manager
2009 - 2012
job
Project Manager - Recovery Project, Microsoft Dynamics AX
VG Scienta Ltd.
April 2012) - 3-month Contract
Following the failure of 2 project managers over an 18-month delivery lifecycle, contracted to lead and design the delivery strategy to achieve a successful implementation while ensuring that the business blueprint supported the complex manufacturing processes required by the industry.
The project included the delivery and integration of AX across the UK, US and German trading entities, while creating a fast delivery model to assimilate the distributors across the world.
Achievements
• Delivered the project within 3 months and £36,000 under the estimated recovery budget.
• Created a change management framework, including a training structure, a strategic user group and established a communication strategy to improve perception of the project
• Redesigned the original project scope to enable key strategic functionality essential for the business
• Headhunted a functional project team to provide to the key skills necessary to achieve a 3-month recovery
• Led the upgrade of the business strategy to harmonize the product range across the VGS group
Accountabilities
• Management of a team of 15 project specialists including outsourced consultants and internal VGS staff
• Management and resolution of an extensive issue log including the renegotiation of issue priority
• Full budget control including delegated VGS authority for project spend, recruitment and employee exit.
• Established a 3rd party consultancy team, expert in specific sales and production functionality. This included offshoring report development to India and the UAE.
• Establish the Steering Committee and managing stakeholder expectations
• Liaison with the senior management team and facilitation of the design of necessary and missing functionality from original project scope.
Following the failure of 2 project managers over an 18-month delivery lifecycle, contracted to lead and design the delivery strategy to achieve a successful implementation while ensuring that the business blueprint supported the complex manufacturing processes required by the industry.
The project included the delivery and integration of AX across the UK, US and German trading entities, while creating a fast delivery model to assimilate the distributors across the world.
Achievements
• Delivered the project within 3 months and £36,000 under the estimated recovery budget.
• Created a change management framework, including a training structure, a strategic user group and established a communication strategy to improve perception of the project
• Redesigned the original project scope to enable key strategic functionality essential for the business
• Headhunted a functional project team to provide to the key skills necessary to achieve a 3-month recovery
• Led the upgrade of the business strategy to harmonize the product range across the VGS group
Accountabilities
• Management of a team of 15 project specialists including outsourced consultants and internal VGS staff
• Management and resolution of an extensive issue log including the renegotiation of issue priority
• Full budget control including delegated VGS authority for project spend, recruitment and employee exit.
• Established a 3rd party consultancy team, expert in specific sales and production functionality. This included offshoring report development to India and the UAE.
• Establish the Steering Committee and managing stakeholder expectations
• Liaison with the senior management team and facilitation of the design of necessary and missing functionality from original project scope.
Recruitment, LED, Manager, Processes, Framework, Production, Development, Dynamics AX, Implementation, Design, Sales, Integration, Management, Training, Budget, Project Manager, Business strategy, Change management
2008 - 2011
job
Regional Programme Director/IT Director Middle East, Africa and India
Sika IMEA.
3 Year Contract
Sika is one of the largest manufacturers of chemicals in the world. Located in 70 countries and employing over 12000 people, Sika supply products to the automotive and construction industries, with revenues in excess of 4.2 Billion Swiss Francs per year.
Achievements
• Successfully managed the implementation of Microsoft Dynamics AX across the 13 countries of the region. Programme completed under budget and within 5% of estimated timeline.
• Project Management of 5 countrywide Microsoft Dynamics AX implementations (UAE, India, Saudi Arabia, South Africa)
• Successfully led the redesign of the regional IT solution, creating a more commercially viable environment. Projects included
* MPLS Network rollout to 52 sites across 13 countries
* Introduction of a bespoke CRM system to the region
* Implementation of an e-Commerce channel to new and existing customers
* Creation of a centralized data center for all MIS and business critical reporting
• Led the successful redesign and implementation of the regional business process blueprint for the 13 operating companies of IMEA. Full RFP process to vendor contract negotiation.
• Instrumental in the design and delivery of the global IT strategy as part of the Global IT Steering Committee, enabling and supporting the strategic sales growth of 100% over 5 years
• Championed the design of 13 country specific IT Strategies, complimentary to the business strategy of that country
• Introduced an ITIL based operational environment for the region. Such were the benefits that the model was introduced in the other 5 regions of the Sika group.
Accountabilities
• Accountable for the development of ERP (Microsoft Dynamics Ax 4 and 2009) and group wide initiatives across the region
• Adoption and adherence of the global IT strategy
• Management of the IT operational budget set at 1.4% of regional Net Sales
• Management of the regional IT and business project portfolio. Monitoring up to 12 projects, with budgets in excess of US$ 6 million. Utilized a hybrid project management methodology based on PMBOK and PRINCE2 concepts
• Enforced the Regional and Global IT Security framework in my capacity as regional IT Security Manager
• Managed, led and mentored 52 IT experts (permanent and outsourced consultants).
• Management of the outsourced ERP delivery solution including back office software design via an offshoring solution
Sika is one of the largest manufacturers of chemicals in the world. Located in 70 countries and employing over 12000 people, Sika supply products to the automotive and construction industries, with revenues in excess of 4.2 Billion Swiss Francs per year.
Achievements
• Successfully managed the implementation of Microsoft Dynamics AX across the 13 countries of the region. Programme completed under budget and within 5% of estimated timeline.
• Project Management of 5 countrywide Microsoft Dynamics AX implementations (UAE, India, Saudi Arabia, South Africa)
• Successfully led the redesign of the regional IT solution, creating a more commercially viable environment. Projects included
* MPLS Network rollout to 52 sites across 13 countries
* Introduction of a bespoke CRM system to the region
* Implementation of an e-Commerce channel to new and existing customers
* Creation of a centralized data center for all MIS and business critical reporting
• Led the successful redesign and implementation of the regional business process blueprint for the 13 operating companies of IMEA. Full RFP process to vendor contract negotiation.
• Instrumental in the design and delivery of the global IT strategy as part of the Global IT Steering Committee, enabling and supporting the strategic sales growth of 100% over 5 years
• Championed the design of 13 country specific IT Strategies, complimentary to the business strategy of that country
• Introduced an ITIL based operational environment for the region. Such were the benefits that the model was introduced in the other 5 regions of the Sika group.
Accountabilities
• Accountable for the development of ERP (Microsoft Dynamics Ax 4 and 2009) and group wide initiatives across the region
• Adoption and adherence of the global IT strategy
• Management of the IT operational budget set at 1.4% of regional Net Sales
• Management of the regional IT and business project portfolio. Monitoring up to 12 projects, with budgets in excess of US$ 6 million. Utilized a hybrid project management methodology based on PMBOK and PRINCE2 concepts
• Enforced the Regional and Global IT Security framework in my capacity as regional IT Security Manager
• Managed, led and mentored 52 IT experts (permanent and outsourced consultants).
• Management of the outsourced ERP delivery solution including back office software design via an offshoring solution
It, LED, Manager, UP, Hybrid, Framework, Redesign, Software, Office, Development, Monitoring, Dynamics AX, Growth, Implementation, Software design, Design, Net, Network, Security, RFP, Sales, Management, E-commerce, ERP, ITIL, Prince2, Budget, CRM, Project Management, Business strategy
2005 - 2008
job
Group AX Project Director
JMH Group.
Europe, Middle East and Asia (Initial rolling 1 Year assignment extended to 3 years)
The JMH Group is the management company for a portfolio of global businesses with total revenues in excess of US$ 290 million. The JMH Group provides services within a number of industries including Financial Services, Manufacturing, and Leisure.
Achievements
• Successful Programme Management of the implementation of the business process blueprint across the 18 companies of the Group (Programme Budget $21 million). Full RFP process utilized for both group and India.
• Project Management of 7 countrywide Microsoft Dynamics AX implementations (UK, France, Italy, India, Saudi Arabia, Turkey, China)
• Championed the redesign of the global IT solution incorporating COBIT and ITIL principles for operational and development purposes.
• Led the successful design and implementation of a replacement global IT Strategy to enable business growth from $350 million to $1 billion over 5 years.
• Successfully project managed the design of a standardized business process blueprint for the Group. The project team consisted of up to 28 key experts from the business invited to innovate new best practice solutions
• Recruited a team of 36 highly skilled IT employees to affect the major changes in the company.
• Introduced a PRINCE2 based project management suite to all business departments across the group
• Introduced a commercially focused perspective on IT
• Creation, implementation and management of the Group Business Project Management Office. (PMO)
• Successfully implemented a standardized group wide IT infrastructure. Projects included the following
* Global Network Replacement project to MPLS technology
* Standardized desktop image deployment based on Windows XP and 7, MS Office 2007
* Lotus Notes to MS Exchange mail upgrade
* Global Intranet e-collaboration system
* E-Commerce channel to market based on IBM technology
Accountabilities
• Implementation and maintenance of the Group IT Strategy across all companies
• Programme Management of up to 7 global projects, 5 project managers and budget in excess of US$4 million
• Management of an operational IT budget of $12million
• Member of the Business Project Steering Committee overseeing business projects in excess of $150k
• Management of the ITIL based IT environment
• Enforcement of the group IT security policies
• Source, lead and manage an integrated IT team to support the changing strategic demands of the business.
Past Roles
The JMH Group is the management company for a portfolio of global businesses with total revenues in excess of US$ 290 million. The JMH Group provides services within a number of industries including Financial Services, Manufacturing, and Leisure.
Achievements
• Successful Programme Management of the implementation of the business process blueprint across the 18 companies of the Group (Programme Budget $21 million). Full RFP process utilized for both group and India.
• Project Management of 7 countrywide Microsoft Dynamics AX implementations (UK, France, Italy, India, Saudi Arabia, Turkey, China)
• Championed the redesign of the global IT solution incorporating COBIT and ITIL principles for operational and development purposes.
• Led the successful design and implementation of a replacement global IT Strategy to enable business growth from $350 million to $1 billion over 5 years.
• Successfully project managed the design of a standardized business process blueprint for the Group. The project team consisted of up to 28 key experts from the business invited to innovate new best practice solutions
• Recruited a team of 36 highly skilled IT employees to affect the major changes in the company.
• Introduced a PRINCE2 based project management suite to all business departments across the group
• Introduced a commercially focused perspective on IT
• Creation, implementation and management of the Group Business Project Management Office. (PMO)
• Successfully implemented a standardized group wide IT infrastructure. Projects included the following
* Global Network Replacement project to MPLS technology
* Standardized desktop image deployment based on Windows XP and 7, MS Office 2007
* Lotus Notes to MS Exchange mail upgrade
* Global Intranet e-collaboration system
* E-Commerce channel to market based on IBM technology
Accountabilities
• Implementation and maintenance of the Group IT Strategy across all companies
• Programme Management of up to 7 global projects, 5 project managers and budget in excess of US$4 million
• Management of an operational IT budget of $12million
• Member of the Business Project Steering Committee overseeing business projects in excess of $150k
• Management of the ITIL based IT environment
• Enforcement of the group IT security policies
• Source, lead and manage an integrated IT team to support the changing strategic demands of the business.
Past Roles
Security, LED, UP, Asia, XP, Redesign, China, Office, Development, Infrastructure, Support, Dynamics AX, Growth, Implementation, It, Network, Design, RFP, Technology, Windows, Management, PMO, E-commerce, It infrastructure, Deployment, Exchange, ITIL, MS office, Prince2, Budget, Project Management
2003 - 2005
job
Programme Manager
Anderson Business Solutions Ltd.
Manager
2001 - 2003
job
Senior Project Manager
Intergraph Technology Services Ltd.
Project Manager, Manager
1999 - 2001
job
Group IT Manager
Futurestep Ltd.
It, Manager
1998 - 1999
temp
Project Lead (Contract)
Chase Manhattan Bank.
Various contract roles 1995 - 1998
My education
?
-
2012
University of Leicester
MBA, N/a
MBA, N/a
?
-
1992
University of Plymouth
Bachelors, Project Management Practitioner
Bachelors, Project Management Practitioner
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