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IS Operations & Programme Director
Chris Shelton
,
Reading, United Kingdom
Experience
Other titles
Skills
I'm offering
Commercially astute consultant specialising in business change, contract and commercial negotiation. Delivering positive business outcomes by focusing on pragmatic practice and cultural change brought about, or required by technical implementation projects & programmes.
Experience of:
- Contract and Commercial Management
- Merger/De Merger stabilisation and recovery
- International/multi territory programs
- Program recovery & turnaround
- Program design and initiation.
MBA qualified, GDPR, ITIL V4 & MSP accredited with extensive and successful Prince2 CMMI, COBIT, SOX and JSOX experience.
Specialities:
- Custom Maturity & Readiness assessments
- Staff Learning and Development
- Project and Programme Management,
- Supplier Management
- Board/Executive Level Stakeholder Management
- Contract and Commercial negotiation and management
- Customer Service, ITSM, IT/IS Operations
- International experience: US, UK, EU Middle East & Australia
- Bid Mgt & Supplier selection
- Outsourcing
- Programme Recovery
- PMO definition and set-up
- Major organisational change programmes
- Experience of global multinational and multicultural environments
- Staff leadership, development & motivation
- works exceptionally well under pressure
- In-depth knowledge of IT industry best practices: ITIL, PRINCE/II, PMI & CMMI
Experience of:
- Contract and Commercial Management
- Merger/De Merger stabilisation and recovery
- International/multi territory programs
- Program recovery & turnaround
- Program design and initiation.
MBA qualified, GDPR, ITIL V4 & MSP accredited with extensive and successful Prince2 CMMI, COBIT, SOX and JSOX experience.
Specialities:
- Custom Maturity & Readiness assessments
- Staff Learning and Development
- Project and Programme Management,
- Supplier Management
- Board/Executive Level Stakeholder Management
- Contract and Commercial negotiation and management
- Customer Service, ITSM, IT/IS Operations
- International experience: US, UK, EU Middle East & Australia
- Bid Mgt & Supplier selection
- Outsourcing
- Programme Recovery
- PMO definition and set-up
- Major organisational change programmes
- Experience of global multinational and multicultural environments
- Staff leadership, development & motivation
- works exceptionally well under pressure
- In-depth knowledge of IT industry best practices: ITIL, PRINCE/II, PMI & CMMI
Markets
United States
United Kingdom
France
Germany
Lithuania
Denmark
Norway
Sweden
Finland
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2016 - 2020
freelance
SAP Branch Implementation Manager
Cambridge University Press.
Program Management, Business Change Management, User testing, SAP, Project Management, Business strategy, Resource management, Supplier management, Stakeholder Management, Agile project management
2019 - 2020
freelance
Goblal Warehouse Procurement Programme Manager
Cambridge University Press.
Program Initiation, Procurement, Outsourcing, Event planning, Supplier negotiation
2017 - 2017
freelance
DCO Programme Manager
Power Generation Company.
NSIPs, DCO, Program Initiation, National Planning, Local government, Public sector, Power Generation
2016 - 2016
freelance
Director Platform Technologies - Academic
Cambridge University Press.
Service Management, Digital transformation, Networking, AWS, Oracle, Web Services, Jira, Project Management, Product Management, Stakeholder Management
2014 - 2016
freelance
Strategic Services Manager
Thames Water Utilities.
SAP, Oracle, MS office, Supplier management, IT operations, ITIL v3, Utilities, Wipro
2014 - 2014
freelance
Programme Director - Global EUC
TNT Express.
Program Management, Supplier management, Stakeholder Management, Globalization, Implementation, SCCM, Windows Server and Clients, Active Directory, Supply chain management, Logistics, International management
2013 - 2013
freelance
Project Manager - National Social Health Insurance Pilot (Qatar)
Hamad Medical Corporation.
Healthcare Design, Activity based costing, Health insurance, Health information management, ICD-10, ICD-10 AM, DRG, Stakeholder Management, International management, Middle east, Ministry of Health, Finance process design & implementation
2012 - 2013
freelance
PMO Director - e-Business Programme
Hamad Medical Corporation.
Oracle E-Business Suite, Project Management, Program Management, Offshore, Supplier management, Stakeholder Management, HR process design and implementation, Finance process design & implementation, Supply chain management, International management
2010 - 2011
job
Director Strategic Programmes
Ciena.
Networking, Fibre optics, Lean Manufacturing, Marketing and sales, Business transformation, Post-merger, Post-acquisition integration, Operational Excellence, Project and program management, Business strategy, Business Change Management
2008 - 2010
job
Head of Programmes
Alcatel Lucent.
Project Management, Program Management, Network Operations Centre, ITIL v3, Wireless network, Data network, Adsl, B2B Sales, Service Management, Account management
2006 - 2008
job
Head of Planning
Fujitsu.
PMO, Professional development, Training and Training Documentation, Project Management, Project coordination, Program Management, Prince2, Pmi, Pmp, Business strategy, Strategic Planning, IT services
2005 - 2006
freelance
Programme Manager - Service Transition (Applications Maintenance & Development)
Department for Work and Pensions.
Outsourcing, Central government, Department of work and pensions, Service Transition, Supplier management, Negotiation, Contract management, CMMI, ITIL, Stakeholder Management, Civil service
2004 - 2005
freelance
Outsource Programme Manager
The AA.
Supplier selection, IT operation and user support, Supplier management, Contract management, Contract negotiation, Rfp writing, Service Transition, Business strategy
2002 - 2004
freelance
Delivery Assurance - Core IT build
Hutchison 3G (3).
It infrastructure, Unix, Hp-ux, Solaris, Oracle database, Telecommunications, Wireless network, Data Center, Delivery Management, Delivery assurance, Capacity management
2001 - 2002
freelance
Project Manager - IT outsource
Novar.
Outsourcing, Supplier management, Supplier selection, RFP, Contract management, Contract negotiation, It service management, Service optimization
1998 - 2001
job
Vice President Customer Service and Operations
Cable & Wireless a-Services.
Saas, Cloud, International sales, International customer service, Call Center, Contact Center, Supplier management, Contract management, Contract negotiation, Customer Service Management, Service Management, ITIL, Data center, Outsource, Startups, Telecommunications
1986 - 1998
job
Director, European Retail Applications Support
ICL Retail Systems.
Retail, FMCG, Software development, Software Architecture, Software maintenance, Software Support, Helpdesk support, Management, Service Design, Customer Service Management
My education
2003
-
2005
University of Liverpool
MBA, Large Scale Organisational Change (in volatile markets)
MBA, Large Scale Organisational Change (in volatile markets)
1992
The Open University
Post Graduate Certificate, Project Management
Post Graduate Certificate, Project Management
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